How can we help?

For quick answers to some of the most common questions about Neighbors Bank service offerings, check out our Frequently Asked Questions page. Otherwise, feel free to contact us in one of the following ways:

General Inquiries
1-833-514-4190

Mailing Address
3621 Discovery Parkway, Suite 115, Columbia, MO 65201

Email Address
welcome@neighborsbank.com*

*Email is not a secure medium. If you have important documents provide this information by fax, mail, or phone. Please avoid sending sensitive, personal information regarding your loan or identity in emails or attachments. Equal Housing Lender. Member FDIC. NMLS # 491986 (nmlsconsumeraccess.org).

For Mortgage

Call 1-833-514-4190 to speak with a specialist.

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For Mortgage Servicing

Call 1-833-919-1229 to speak with a specialist about questions regarding the servicing of your loan.

Notices of error, formal complaints, requests for information or other qualified written requests may be sent to:

Neighbors Bank
Attn: Client Advocate
3621 Discovery Parkway, Suite 115
Columbia, MO 65201

For Savings

Call 1-833-514-4190 to speak with a savings account specialist.

depositservice@neighborsbank.com*