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Crystal Washington


Senior Loan Officer, NMLS# 1588494

4.7/5 (96 reviews)
Get Prequalified!
1-800-220-0600 ext. 8073
573-540-5508
1801 Westfall Drive
Columbia, MO 65202

Meet Crystal

Crystal is a VA home loan specialist with over 10 years experience in the home buying process. As a licensed Loan Officer and Realtor Crystal can offer you guidance throughout the entire process.

Crystal is the wife of a retired Air Force TSGT, daughter of a Navy man, and sister to an Army Specialist. Her love of our military men and women runs deep. Crystal has four children and is married to the love of her life. She is looking forward to welcoming her first grandchild to the world in 2019. Her passions include travel, baking, cars, and helping others.

    Homebuyer Reviews

    See what 96 customers have said about Crystal.

    Page 5 of 10 reviews. Return to page 1 »

  • 2 out of 5 Stars
    Greg F.

    Nov 8, 2023 | Purchase Loan

    Not upfront with accurate Information. Especially “points” to lock a rate. Blamed me as a customer when things didn’t go well. Just kinda of shady.

  • 1 out of 5 Stars
    Kelli C. in West Virginia Would Recommend

    Nov 3, 2023 | Purchase Loan

    Wonderful! I would rate her higher if I could! I can not say enough wonderful things! So helpful and always there to answer any questions.Couldn’t have asked for a better individual to assist us!

  • 1 out of 5 Stars
    Gage W. in Georgia Would Recommend

    Nov 2, 2023 | Purchase Loan

  • 1 out of 5 Stars
    Anthony M. in Kansas Would Recommend

    She made sure I was getting everything done on time and made sure I got the best options during my closing

  • 1 out of 5 Stars
    Michael Z. in Florida Would Recommend

    Oct 26, 2023 | Purchase Loan

  • 1 out of 5 Stars
    Luciana H. in North Carolina Would Recommend

    Oct 24, 2023 | Purchase Loan

    Crystal was awesome through the whole process. She was very detailed orientated and would take her time when explain things about the process. Was always open and available when I needed assistance and wasn’t sure about tasks that needed to be completed. She answered all of my questions and was always patient with me. She even had my back several a times when dealing with agents trying to pressure me to forward with tasks items I wasn’t ready to do at the moment. She made this process a pleasure to go through and would recommend her to anyone that I hold value with. I appreciate you Crystal.

  • 4 out of 5 Stars
    Beatrice E. in Florida Would Recommend

    Oct 17, 2023 | Purchase Loan

    Yes she did!

  • 1 out of 5 Stars
    Rachel M. in Missouri Would Recommend

    Oct 14, 2023 | Purchase Loan

    She is incredible. Helped and explain things throughout the entire process.

  • 1 out of 5 Stars
    Joshua T. in Louisiana Would Recommend

    Oct 5, 2023 | Purchase Loan

    The only reason I give neighbors bank a ten and would recommend to my family and friends is because of the exceptional job performed by Crystal Washington.

  • 1 out of 5 Stars
    Mark J. in Pennsylvania Would Recommend

    Oct 2, 2023 | Purchase Loan

    This is my 2nd loan done with Miss Crystal as my loan officer. She is exceptional in her care and support of veterans. Highly knowledgeable in all aspects of VA loan procedures as well as being very personable. I would definitely refer my veteran friends to her as a VA Home Loan expert.

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