1-800-220-0600 ext. 3085 | |
573-234-5162 | |
heather.yackley@neighborsbank.com | |
1801 Westfall Drive Columbia, MO 65202 |
Heather is a recent addition to Neighbors Bank located in Colorado Springs, CO. She enjoys reading and hiking with her dog Macy.
See what 50 customers have said about Heather.
Page 3 of 5 reviews. Return to page 1 »
My loan officer, Heather Yackley, was amazing. She communicated in a timely manner and walked me through every step I needed to take. She answered all of my questions and gave me every option to consider upfront.
My loan officer was great. However, I would have liked more information about my closing cost fees more than a week before closing so, I could’ve been better prepared. Nevertheless, Her team came together to pull our loan through closing. I would still use their services in the future.
Ms. Yackley should have communicated more with me and my realtor. She is highly qualified, no doubt, but this entire loan process would have been less stressful had she communicated what was happening and why. Surely, the portal was helpful, but she needed to specifically let me know what was going on and why, next steps, and how I could assist in moving the process forward. Yet, I am thrilled to be in my new home. I thank her for this final and happy result.
Was very kind and helpful from the start, but there were a lot of communication issues here and there that could have been avoided. There was also one incident where she reacted very unprofessionally in a chain of emails.