1-800-220-0600 ext. 3085 | |
573-234-5162 | |
heather.yackley@neighborsbank.com | |
1801 Westfall Drive Columbia, MO 65202 |
Heather is a recent addition to Neighbors Bank located in Colorado Springs, CO. She enjoys reading and hiking with her dog Macy.
See what 42 customers have said about Heather.
Page 3 of 5 reviews. Return to page 1 »
Ms. Yackley should have communicated more with me and my realtor. She is highly qualified, no doubt, but this entire loan process would have been less stressful had she communicated what was happening and why. Surely, the portal was helpful, but she needed to specifically let me know what was going on and why, next steps, and how I could assist in moving the process forward. Yet, I am thrilled to be in my new home. I thank her for this final and happy result.
Was very kind and helpful from the start, but there were a lot of communication issues here and there that could have been avoided. There was also one incident where she reacted very unprofessionally in a chain of emails.
We could not lock our rate until the appraisal was submitted properly. Seemed that it was up to ourselves and the agents involved to follow up with the appraiser assigned by Neighbors Bank to get the appraisal submitted properly.
Experience was good just wish some communication was a little better.
Heather made me feel very comfortable. She was just as happy as I was when I got pre-approved. I could hear her smiling.
Review the emails sent between us and you'll see a pattern of unprofessionalism and abandonment at the most crucial stages of the home buying process.