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Heather Yackley


Loan Officer, NMLS# 1241088

4/5 (42 reviews)
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1-800-220-0600 ext. 3085
573-234-5162
1801 Westfall Drive
Columbia, MO 65202

Meet Heather

Heather is a recent addition to Neighbors Bank located in Colorado Springs, CO. She enjoys reading and hiking with her dog Macy.

    Homebuyer Reviews

    See what 42 customers have said about Heather.

    Page 3 of 5 reviews. Return to page 1 »

  • 3 out of 5 Stars
    Marie P.

    Jul 12, 2023 | Purchase Loan

    Ms. Yackley should have communicated more with me and my realtor. She is highly qualified, no doubt, but this entire loan process would have been less stressful had she communicated what was happening and why. Surely, the portal was helpful, but she needed to specifically let me know what was going on and why, next steps, and how I could assist in moving the process forward. Yet, I am thrilled to be in my new home. I thank her for this final and happy result.

  • 3 out of 5 Stars
    Rachel C.

    Jul 8, 2023 | Purchase Loan

    Was very kind and helpful from the start, but there were a lot of communication issues here and there that could have been avoided. There was also one incident where she reacted very unprofessionally in a chain of emails.

  • 2 out of 5 Stars
    Donald P.

    Jul 6, 2023 | Purchase Loan

    We could not lock our rate until the appraisal was submitted properly. Seemed that it was up to ourselves and the agents involved to follow up with the appraiser assigned by Neighbors Bank to get the appraisal submitted properly.

  • 1 out of 5 Stars
    Victoria L. in Would Recommend

    Jun 18, 2023 | Purchase Loan

  • 3 out of 5 Stars
    Zack F. in Would Recommend

    Jun 17, 2023 | Purchase Loan

    Experience was good just wish some communication was a little better.

  • 1 out of 5 Stars
    Tara B. in Would Recommend

    May 4, 2023 | Purchase Loan

    Heather made me feel very comfortable. She was just as happy as I was when I got pre-approved. I could hear her smiling.

  • 1 out of 5 Stars
    Amber V. in Would Recommend

    Apr 30, 2023 | Purchase Loan

  • 1 out of 5 Stars
    John N.

    Apr 29, 2023 | Purchase Loan

    Review the emails sent between us and you'll see a pattern of unprofessionalism and abandonment at the most crucial stages of the home buying process.

  • 1 out of 5 Stars
    Jonathan R. in Would Recommend

    Apr 18, 2023 | Purchase Loan

  • 4 out of 5 Stars
    Andrew R. in Would Recommend

    Apr 18, 2023 | Purchase Loan

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