Melissa Janke

1 out of 5 Stars

Jonathan N. in Arkansas Would Recommend

Mar 4, 2021 | Purchase Loan

1 out of 5 Stars

Kurt R. in Vermont Would Recommend

Feb 25, 2021 | Purchase Loan

From the initial connection Melissa got me pre-qualified it which the amounts changed twice, to following up to see how house shopping was going, to making an offer, offer accepted. Then getting the review process kicked off, telling me about Title options, when to lock the rate, what to expect in the process and introducing me to Sara. She was available via text and email and was super responsive and clearing roadblocks and getting the to clear to close and funding my new home.

1 out of 5 Stars

Katelyn L. in Missouri Would Recommend

Feb 23, 2021 | Purchase Loan

Melissa was always in contact with me and kept me up to date on everything. I have no complaints. She made this whole first time home buying experience easy.

1 out of 5 Stars

Cynthia C. in Missouri Would Recommend

Feb 20, 2021 | Purchase Loan

I\'m impressed with Melissa\'s demeanor, she is friendly and knowledgeable. She\'s efficient at what she does, she was quick to get paperwork processed and back to me. She was able to explain different loan packages and how each one worked and answered all my questions without hesitation. It was nice to know that Melissa was on top of her game and what needed to be done next. Every time we spoke on the phone she kept the same friendly and helpful demeanor in an otherwise stressful housing buying transaction.

1 out of 5 Stars

Nathan T. in Iowa Would Recommend

Jan 27, 2021 | Purchase Loan

Featured Review from Jan 24, 2021 | Purchase Loan

1 out of 5 Stars

Ray G. in Oregon Would Recommend

Melissa was absolutely PHENONMENAL, I really cannot stress enough how pleasant she was to work with, and thoroughly diligent. My home buying journey started off simple, but became quite a complicated journey as contract after contract fell through for varying issues on the property side. Melissa stuck with me to the end and never once lost confidence we would succeed (even though I secretly did multiple times). Making it to the end of the journey is both satisfying and yet oddly sad, as Melissa and I have now worked together on this for so long it\'s quite weird to be \"done\" with it all. Through all the different bumps in the process she never stopped going out of her way to make sure everything went as quick and perfect as possible, and through the whole journey, the easiest side of it all by far was the lending half of things, as we always had clear expectations and quick deliveries. There were also multiple small things that made the experience personal, such as the buddy coverage from Melissa\'s time out of office (Rachel was also great), the Christmas gift and well wishes, and overall again, I cannot overstate how AMAZING Melissa was.

1 out of 5 Stars

Brently W. in Missouri Would Recommend

Jan 22, 2021 | Purchase Loan

Melissa went above and beyond in every aspect of the loan process. She was in constant communication with me and she was able to answer my questions and concerns effortlessly and efficiently with little to no wait, which in this industry speaks volumes. Her ability to communicate with me the way she did truly made me feel valued from beginning to end. I have had several mortgages in my life, but she certainly provided the best experience I could have ever asked for.

1 out of 5 Stars

Alyssa N. in West Virginia Would Recommend

Jan 22, 2021 | Purchase Loan

Melissa jankes was very prompt in getting me all paperwork promptly. Even at the end where it looked like it was going to fall through she continued to keep in touch with me about every change and shift.

4 out of 5 Stars

Chai W. in Maryland Would Recommend

Jan 22, 2021 | Purchase Loan

She was quick to respond and attentive.

1 out of 5 Stars

Jared T. in Washington Would Recommend

Jan 21, 2021 | Purchase Loan

Melissa was phenomenal, brought peace of mind from our first phone call to our last. She was able to answer our simple and very complex questions with ease. Her response to text, email, and phone calls was impeccable. Something we were not receiving from other lenders we had been working with. Important to note her care and attention to our file even on her time off. Melissa was the face of a phenomenal brand and held consistent and exceeded expectations throughout the entire process. Thank you.