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Rachael Plaggenberg


Loan Officer, NMLS# 1956540

5/5 (174 reviews)
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1-800-220-0600 ext. 3040
573-476-1154
1801 Westfall Drive
Columbia, MO 65202

Meet Rachael

Rachael graduated from the University of Missouri in 2009. She enjoys spending time with her husband and playing with her two dogs and three cats. Rachael enjoys cooking and baking as originally she wanted to be a chef but found herself outside talking to guests.

Rachael also likes to spend time outdoors when weather permits. Once she retires she would like to get a camper and travel to all the places where she has helped find a home for someone.

Rachael has always enjoyed serving and helping others. To her the most rewarding thing is helping others find the home of their dreams. She wants to make it as easy as possible and will stop at nothing to help anyone who is serious about finding the perfect home.

    Homebuyer Reviews

    See what 174 customers have said about Rachael.

    Page 17 of 18 reviews. Return to page 1 »

  • 1 out of 5 Stars
    Ashley R. in Would Recommend

    Jan 5, 2021 | Purchase Loan

    Rachel went above and beyond for me. I recommended her to a few friends buying houses right now. She was pleasant and receptive and on top of everything in my loan process. She also was super patient with me, especially since I took forever throughout the process. 10/10 highly recommend. Literally couldn\'t have worked with anyone better.

  • 1 out of 5 Stars
    Mark J. in Would Recommend

    Jan 5, 2021 | Purchase Loan

    Rachel was an excellent loan officer. She\'s organized, communicates often and has a high sense of urgency to work through challenges for positive & timely outcomes. I would welcome the opportunity to work with her, again.

  • 1 out of 5 Stars
    Isaiah H. in Would Recommend

    Jan 5, 2021 | Purchase Loan

  • 3 out of 5 Stars
    Shannon R.

    Jan 5, 2021 | Purchase Loan

    One thing I will say is that Rachel was easy to get ahold of and always took our calls or returned them promptly.Rachel was a bright shining light in this nightmare and was able to get it done in the end. My reason for the 7 rating is that we were given assurances by Rachel that turned out to be false. I don’t think it was necessarily her fault but Neighbor\'s Banks loan process and communication between departments made her look bad.

  • 1 out of 5 Stars
    David M. in Would Recommend

    Jan 5, 2021 | Purchase Loan

    Rachael Plaggenberg is an amazing and experienced loan officer. She was able to deliver on her promised with ease. Both my wife and I are very happy with her service and have recommended our family member to her! She is, and will always be our first phone call for anything related to mortgage.

  • 1 out of 5 Stars
    Jacob H. in Would Recommend

    Dec 30, 2020 | Purchase Loan

    Rachael was AMAZING to work with! Being a first time home buyer she was very helpful in making sure that everything was very well organized, and that everything would be done timely so that we could close in a timely fashion. Rachael answered any random questions that I would have, and was always available whenever something needed to be done. I would like to personally thank Rachael for making the process of purchasing my first home so easy and enjoyable!!

  • 1 out of 5 Stars
    Craig S. in Would Recommend

    Dec 30, 2020 | Purchase Loan

    Rachael my Loan Officer was with me every step along the way. She answered all of my questions, assisted in filling all of my requests and always answered right away whenever I called. My Loan Coordinator Kayla also did a great job when it came to crunch time and getting things finalized. I am very happy with the final results!!

  • 1 out of 5 Stars
    Jessica C.

    Dec 25, 2020 | Purchase Loan

    Her inexperience showed with every communication.

  • 1 out of 5 Stars
    Christopher D. in Would Recommend

    Dec 23, 2020 | Purchase Loan

    Rachel, did exemplary job being professional and efficient. She kept us well informed throughout the process with quick and reliable updates. She went above and beyond making our loan application process with Neighbors Bank an A plus experience.

  • 1 out of 5 Stars
    Gabriel W. in Would Recommend

    Dec 19, 2020 | Purchase Loan

    Rachael was super helpful, friendly and in communication with me during the whole process. Easy to get ahold of for questions or concerns. Thank you!

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