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Neighbors Bank Reviews

Unedited reviews from borrowers nationwide

5,274

Total Customer Reviews

96%

Would recommend Neighbors Bank

4.7 out of 5

Average Satisfaction Rating

    Showing all 5,274 reviews

  • 5 out of 5 Stars
    in Kansas Would Recommend

    Apr 15, 2025

    Chad Werner, Loan Officer

    Loan Officer: Chad Werner

    NMLS#1100523

    Loan type: Purchase

  • 5 out of 5 Stars
    in Iowa Would Recommend

    I will do more business great Bank to work with

    Chris Yackley, Loan Officer

    Loan Officer: Chris Yackley

    NMLS#2110129

    Loan type: Purchase

  • 5 out of 5 Stars
    in North Dakota Would Recommend

    Apr 12, 2025

    Marissa Nichols, Loan Officer

    Loan Officer: Marissa Nichols

    NMLS#902807

    Loan type: Purchase

  • 5 out of 5 Stars
    in Massachusetts Would Recommend

    Apr 12, 2025

    Paden Klein, Loan Officer

    Loan Officer: Paden Klein

    NMLS#2589666

    Loan type: Purchase

  • 5 out of 5 Stars
    in Ohio Would Recommend

    Everyone was super nice and made the process of buying our first home super easy. I would definitely recommend neighbors bank to anyone looking for a home loan.

    Marissa Nichols, Loan Officer

    Loan Officer: Marissa Nichols

    NMLS#902807

    Loan type: Purchase

  • 5 out of 5 Stars
    in Tennessee Would Recommend

    Apr 12, 2025

    Shannon Matlack, Loan Officer

    Loan Officer: Shannon Matlack

    NMLS#982020

    Loan type: Purchase

  • 1 out of 5 Stars

    Apr 12, 2025

    Mystle was a not a good loan coordinator, she made everything very difficult and didn't respond in a timely manner. Would ask for more documents than underwriting even needed. Just a hard time.

    Tim Vieck, Loan Officer

    Loan Officer: Tim Vieck

    NMLS#2181144

    Loan type: Purchase

  • 3 out of 5 Stars

    Apr 11, 2025

    This was a process to get to the end. I don't feel like things were explained to me very well. I spent a lot of time frustrated. I feel like I had to do a lot of indicating things to happens faster.

    Lee Franklin, Loan Officer

    Loan Officer: Lee Franklin

    NMLS#1990666

    Loan type: Purchase

  • 1 out of 5 Stars

    Apr 11, 2025

    Chris Yackley, Loan Officer

    Loan Officer: Chris Yackley

    NMLS#2110129

    Loan type: Purchase

  • 1 out of 5 Stars

    Apr 11, 2025

    Mackenzie Gonzales, Loan Officer

    Loan Officer: Mackenzie Gonzales

    NMLS#2497904

    Loan type: Purchase

  • 5 out of 5 Stars
    in North Carolina Would Recommend

    Apr 11, 2025

    Chad Werner, Loan Officer

    Loan Officer: Chad Werner

    NMLS#1100523

    Loan type: Purchase

  • 5 out of 5 Stars
    in Oklahoma Would Recommend

    Thank you for everything. This process was extremely easy and you helped me stay on track and get everything done early.

    Jessica Jamison, Loan Officer

    Loan Officer: Jessica Jamison

    NMLS#1542764

    Loan type: Purchase

  • 5 out of 5 Stars
    in Louisiana Would Recommend

    Apr 11, 2025

    Rob Parham, Loan Officer

    Loan Officer: Rob Parham

    NMLS#1524830

    Loan type: Purchase

  • 3 out of 5 Stars
    in West Virginia Would Recommend

    Apr 11, 2025

    Melissa Janke, Loan Officer

    Loan Officer: Melissa Janke

    NMLS#995505

    Loan type: Purchase

  • 4 out of 5 Stars
    in Virginia Would Recommend

    Apr 10, 2025

    Chad Werner, Loan Officer

    Loan Officer: Chad Werner

    NMLS#1100523

    Loan type: Purchase

  • 5 out of 5 Stars
    in Missouri Would Recommend

    Apr 10, 2025

    Jessica Jamison, Loan Officer

    Loan Officer: Jessica Jamison

    NMLS#1542764

    Loan type: Purchase

  • 4 out of 5 Stars
    in Ohio Would Recommend

    Apr 10, 2025

    Garret Ennenbach, Loan Officer

    Loan Officer: Garret Ennenbach

    NMLS#1968118

    Loan type: Purchase

  • 5 out of 5 Stars
    in Michigan Would Recommend

    From the first day I was contacted by the bank with the pre-approval through the closing the whole experience was excellent. The whole team is easy to get a hold of, kept me up-to-date along the way, and even reached out on milestones along the way even if it was after hours. Exceptional, knowledgeable, and professional.

    Shannon Matlack, Loan Officer

    Loan Officer: Shannon Matlack

    NMLS#982020

    Loan type: Purchase

  • 4 out of 5 Stars
    in Vermont Would Recommend

    Apr 9, 2025

    Melissa Janke, Loan Officer

    Loan Officer: Melissa Janke

    NMLS#995505

    Loan type: Purchase

  • 5 out of 5 Stars
    in South Carolina Would Recommend

    Apr 8, 2025

    Steve Taurman, Loan Officer

    Loan Officer: Steve Taurman

    NMLS#1130035

    Loan type: Purchase

  • 4 out of 5 Stars
    in Indiana Would Recommend

    Apr 8, 2025

    Jessica Seek, Loan Officer

    Loan Officer: Jessica Seek

    NMLS#2110132

    Loan type: Purchase

  • 5 out of 5 Stars
    in Wyoming Would Recommend

    Apr 7, 2025

    Holly Bernal, Loan Officer

    Loan Officer: Holly Bernal

    NMLS#1435831

    Loan type: Purchase

  • 5 out of 5 Stars
    in Texas Would Recommend

    Working with Scott and Jd was great , they always had time to answer any questions I had (which was a lot being this was my first home purchase) they always got in contact with me anytime anything changed or was updated , overall it was a great experience and I would highly recommend going through neighbors bank

    Scott Wilson, Loan Officer

    Loan Officer: Scott Wilson

    NMLS#2181239

    Loan type: Purchase

  • 2 out of 5 Stars

    Apr 7, 2025

    Mackenzie Gonzales, Loan Officer

    Loan Officer: Mackenzie Gonzales

    NMLS#2497904

    Loan type: Purchase

  • 4 out of 5 Stars
    in Nebraska Would Recommend

    Apr 7, 2025

    Thank you for the home loan.

    Lee Franklin, Loan Officer

    Loan Officer: Lee Franklin

    NMLS#1990666

    Loan type: Purchase

  • 5 out of 5 Stars
    in Nebraska Would Recommend

    Apr 7, 2025

    Joshua Falke, Loan Officer

    Loan Officer: Joshua Falke

    NMLS#2181237

    Loan type: Purchase

  • 1 out of 5 Stars

    Apr 6, 2025

    Have them tell you way ahead of time what all you will be required to have before you except anything. It is a long process. So be ready. Make sure you lock down what you are really getting and who is covering what in writing.

    Lee Franklin, Loan Officer

    Loan Officer: Lee Franklin

    NMLS#1990666

    Loan type: Purchase

  • 5 out of 5 Stars
    in Kentucky Would Recommend

    She was always a call away, if I needed something she would help me get threw anything,

    Mackenzie Gonzales, Loan Officer

    Loan Officer: Mackenzie Gonzales

    NMLS#2497904

    Loan type: Purchase

  • 3 out of 5 Stars
    in Ohio Would Recommend

    Apr 5, 2025

    Melissa Janke, Loan Officer

    Loan Officer: Melissa Janke

    NMLS#995505

    Loan type: Purchase

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