Neighbors Bank Reviews
Unedited reviews from borrowers nationwide
6,291
Total Customer Reviews
96%
Would recommend Neighbors Bank
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Miguel in Massachusetts Would Recommend
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Cameron in Mississippi Would Recommend
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Benjamin in Missouri Would Recommend
Kara & Jessica did an amazing job with the purchase of our home. Very punctual and ready to answer any questions that arise.
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Alex in Missouri Would Recommend
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Brad in Missouri Would Recommend
We really enjoyed working with neighbors bank they where able to process our loan when no one else could. The communication was great and it was so easy to get the loan processed. They were so friendly and we really enjoyed the process.i would highly recommend neighbors bank. Their team is incredibly friendly and knowledgeable.
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Justin in Iowa Would Recommend
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Donald in Ohio Would Recommend
Chad and his team worked very dilligently to get my mortgage loan closed as quickly as possible right before the holidays while still finding time to answer all of my questions promptly. I couldnt have asked for more than what they delivered.
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Mayra in Florida Would Recommend
My entire loan team was kind, communicative, and provided quick turnaround.
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Chase in Illinois Would Recommend
They were there every step of the way. They never turned there back on me. They kept up with the updates through underwriting they helped me through all of it. I would recommend this company to anyone. Matter of fact you guys should be getting a couple more people due to my recommendations
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Austin in Missouri Would Recommend
We lost our home to a house fire with a little over a month left until Christmas. Jessica & neighbors bank worked overtime making sure we would be in our new home with time to prepare for Christmas for our daughters. We had ana amazing experience and would recommend neighbors to anyone!!!
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Johnny in Virginia Would Recommend
Josh and Charles are excellent at what they do ! They made my experience outstanding.
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Veronica in Oklahoma Would Recommend
Easy to work with and always someone available.
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Ian in Louisiana Would Recommend
Derek and Abbie were pretty much a dream team through the purchase of my first home. They set realistic expectations, were thorough with their explanation of the process, and we always there with an answer for inquiries I'd submit. The beginning of my home buying process was complicated by not knowing where it was exactly that I wanted to buy, but Derek enthusiastically helped connect me with trusted realtors in my areas of interest, and was always happy to crunch numbers on properties I liked to help keep me in my financial lane. Neighbors Bank's online loan application portal made the process of sharing all needed documentation a breeze. Derek and Abbie had even pointed me in the direction of a reputable insurance agent who I was able to get home and auto insurance quotes from that beat the pants off the competitors. Once I was given the "cleared to close" green light, the remainder of the process couldn't have gone more smoothly. Derek and Abbie provided regular encouraging feedback the whole way through. Between them and my realtor, I felt part of a team, hell bent to help me turn the keys on my first home. I can't recommend Neighbors Bank highly enough. They are second to none!
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Chad in West Virginia Would Recommend
Loan team was exceptionally patient and helpful through the entire process. This was my first time ever experiencing this process and everyone at Neighbors Bank made it so easy.
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Erin in Louisiana Would Recommend
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Sarah in West Virginia Would Recommend
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Caitlyn in Georgia Would Recommend
I had only ever heard horror stories of buying a home! My team was amazing and helped me stay informed and in the picture!
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Velvet in Pennsylvania Would Recommend
Everyone was very helpful and we got the we wanted. Thank you do much to everyone
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Gary in Florida Would Recommend
Everyone involved was polite, courteous, and professional.
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Daniel in Maryland Would Recommend
They really made the home buying process easy to navigate with constant updates on what was needed from me.
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Eileen in Alabama Would Recommend
Everyone at Neighbors Bank that I spoke with, were very helpful and more than willing to answer all of my questions. It made this process easier and I appreciated that.
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Brian in Louisiana Would Recommend
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Kelly in Oregon Would Recommend
As a first time homebuyer, Neighbors Bank made my experience a breeze! Christian and Rachel worked quickly and efficiently to meet my needs, and I was able to close on my home in a reasonable time frame. I am so thankful for all their hard work! 10/10 would recommend.
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Lacey in Nebraska Would Recommend
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Rodney in Pennsylvania Would Recommend
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Patricia in Florida Would Recommend
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Donovan in North Carolina Would Recommend
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Snezhana in California Would Recommend
I initially tried to work with my bank, but they were very unresponsive. They didn’t know many details, ignored my questions, and my loan officer would disappear without any explanation. I was extremely stressed because this was my first time buying a home.Eventually, I became exhausted and decided to apply with a smaller bank instead of my large, well-known bank. I submitted my application late at night, and by the next morning a loan officer contacted me, introduced himself, and we immediately started working together. His name is Jacob, and he was absolutely amazing.Jacob was always available. I even texted him late at night, and he always replied. He answered all my questions and explained everything clearly. I had a complicated situation because I work two jobs — one full-time and one part-time. I was worried they wouldn’t count my income from the second job since I had only been there for one year, but Jacob went to underwriting department and talked with them, they said it’s ok which gave me so much relief. I used to read a lot of reviews from Reddit etc. Most I was afraid that someone worked less than two years it’s why end of everything they got denied. I liked that Jacob asked even before we started. He found me Agent right away and my agent found all inspectors etc.Then I had loan coordinator I think. We worked together for about a month and a half because the first house I chose had many issues and didn’t pass inspections. Then I found a better home 😬 then decided to change homes, they fully supported me again, even though it meant more work for them.In the end, I moved into a beautiful home, and I couldn’t be happier. The home-buying process is incredibly stressful — full of uncertainty and anxiety — but I made it through only because of this team. I was so overwhelmed at times that I even cried, sometimes couldn’t even sleepAlso Jacob found the cheapest home insurance, but I’ m person who always try to safe money, so I called to 4 different insurances and mine from Mercury was cheapest. The staff was truly top-tier, and I wholeheartedly recommend them to anyone looking to buy a home. Now I have a magnet ‘ Home sweet home’😃🏡
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Matthew in Ohio Would Recommend
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Jordan in Indiana Would Recommend
Even through the government shutdown, Neighbors bank was with us all the way. We received constant communication and never felt alone throughout our purchasing process.