Unedited reviews from borrowers nationwide
5,904
Total Customer Reviews
96%
Would recommend Neighbors Bank
Wonderful team of professionals! Guided us through the whole process with ease. Definitely recommend Neighbor’s Bank to all future homebuyers.
Being a first home buyer, was scary enough and doing all the wrong things at the wrong time, yet my team help me navigate through to the finish line. I will say this they will defiantly work with you, but it also takes a lot of hard work on your part!! I would recommend Neighbors Bank to anyone!
⭐⭐⭐⭐⭐ I had an outstanding experience with Neighbors Bank! From the very first Loan Officer to the Loan Coordinator, everyone was extremely efficient, professional, and attentive. Their response time was always fast, and they made the entire process smooth and stress-free. I truly appreciate their dedication and excellent customer service. Highly recommend!
My loan officer Tim was great. The process itself was definitely difficult but when you you’re getting a mortgage you can expect things to be difficult. The underwriting was by far the worst part of this process, the underwriters could definitely improve, several times our documentation was questioned only for the answer to be already in the document. I don’t think they took the time to fully read the paperwork before sending it back.
Jason Reddy was very helpful and knowledgeable
The people at neighbors bank are so helpful and made my home buying process so smooth! I’m so thankful for all of their help!
Jason did a great job with explanations and the whole walk through on the loan. Communication is key for me. Emma did well with the paperwork that was needed.
My loan team did a fantastic job making sure all the paperwork was completed so it would not get rejected. Ashley Mirth, Mariah DeJonge, and Steve Camp answered all of my questions and concerns that made this a very smooth transaction. I don’t think I could have asked for a better loan team!! I will recommend Neighbors Bank to my friends and family!
Bob did a great job with communication and making sure we got the best possible cash out of hand, day we closed!
Lane B did an amazing job with helping me close on my home. Just about everything that could stop me from closing did happen but Lane stuck with me and helped me get past all the obstacles to get to the finish line. Thanks so much for your dedication!
I am super grateful to work with them and super nice and they answered all my questions and concerns thank you for the work you guys put in to help us to get our first home
The customer service was amazing. If I had questions or issues they were there to help right away. They helped talk me through and reassure the stress and anxiety of home buying. They went above and beyond in so many ways!
As a first time home buyer, Neighbors made the process smooth and easy to understand. Great team to work with!
First time homebuyer here and we have been nothing but satisfied with Neighbors bank through this entire process. Everything is organized well and detailed out with solid instructions on what they need to keep the process moving. Tim and JD both answered all my questions and were never hard to get a hold of. I would recommend neighbors bank to anyone lookin to purchase a home.
Amazing as always and as smooth as it gets for homebuying. This was my second time using them
I sold and purchased a home at the same time it was very stressful, but Neighbors bank made it easy as possible, shout out to their support staff.