Showing All 7,447 Unfiltered Reviews
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5 out of 5 Stars
My loan officer Jessica was very helpful throughout the process, and explained everything to make sure I understood everything.
Loan Officer: Jessica Seek
NMLS#2110132
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5 out of 5 Stars
Loan Officer: Heather Yackley
NMLS#1241088
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5 out of 5 Stars
From the very beginning, my team openly communicated with me almost daily! They really made my home purchase easy!
Loan Officer: Heather Yackley
NMLS#1241088
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5 out of 5 Stars
My homebuying journey had several hiccups along the way due to small errors, and at times, I felt discouraged. However, my loan team, specifically Evelyn Chavez and David M., went above and beyond to help me reach my goal of becoming a homeowner.They were on top of everything, communicated in a timely manner, and clearly explained what documents were needed throughout the process. What stood out most was their willingness to brainstorm solutions rather than give up when things became challenging. When my debt-to-income ratio was too high, Evelyn helped me explore refinancing my car to lower my monthly payment and improve my ratio. As a result, I was able to purchase my home while also securing a lower car payment!There were moments when I felt discouraged, and I believe Evelyn could hear it in my voice. However, she never gave up on me. She never simply called to say, “No, we can’t do it.” Instead, she continued looking for options, thinking creatively, and helping me find a way forward. That level of dedication and persistence meant more to me than she may ever realize.As a first-time homebuyer, I had many questions and a lot to learn. Evelyn was patient, approachable, and always willing to take the time to explain things so I could understand the process. I never felt that my questions were a burden, and I truly appreciated the education and guidance I received along the way.Although the process was not perfect, the support I received from Evelyn and David made a significant difference. I am incredibly grateful for their commitment, problem-solving, and determination to help me achieve my goal of homeownership. I would especially like to recognize Evelyn for not giving up on me when things became difficult. Her dedication helped turn what felt like an uncertain journey into a successful outcome.Thank you, Evelyn Chavez and David M., for helping me achieve my dream of becoming a homeowner!
Loan Officer: Evelyn Chavez
NMLS#2524193
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5 out of 5 Stars
Working with Reed S. and Austin L. was such a great experience, I highly recommend them!!I want to highlight that this team was so responsive and ready to help with all of our questions throughout the home buying process, especially as first time home buyers. They made us feel positive and truly felt like our needs were prioritized.We were working with a different lender and had submitted an offer with that lender, but unfortunately, they were not transparent and were not professional, which in turn nearly cost us our dream house. With the support of Reed S., Austin L., and Julia K., we were able to secure our loan with a very tight window. Thanks to the heroes at NeighborsBank, we are not officially home owners!!!
Loan Officer: Reed Steuber
NMLS#1842866
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5 out of 5 Stars
Loan Officer: Christina Jordan
NMLS#2672750
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4 out of 5 Stars
Loan Officer: Rob Parham
NMLS#1524830
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5 out of 5 Stars
They made buying my first home supper easy!!! Supper nice people and they will help you with any questions. They respond to you supper fast and keep you updated as soon as they know anything. 10/10 for me. Will be using they again if I ever buy another home.
Loan Officer: Jessica Seek
NMLS#2110132
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5 out of 5 Stars
Smooth transition and great experience! Thank you, Amanda and Tabitha!
Loan Officer: Tabitha Burchell
NMLS#2749808
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4 out of 5 Stars
Loan Officer: John Gallagher
NMLS#2708377
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5 out of 5 Stars
Loan Officer: Rob Parham
NMLS#1524830
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5 out of 5 Stars
It was a absolutely pleasure and beautiful experience to reach such a big milestone in my life and for neighbors bank to make my biggest dream come to reality
Loan Officer: Jaime Roocke-Sherman
NMLS#2749805
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4 out of 5 Stars
Hi, my experience with Neighbors bank was excellent. When other banks did not consider my home loan application, Neighbors Bank worked with me to get a loan, and I was able to buy a home. I could not do that without their support! So if you want to buy a home and need a home loan, Neighbors bank will help you achieve your dream just like they did for me.
Loan Officer: Valerie Perales
NMLS#2789193
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5 out of 5 Stars
Loan Officer: Bentley Stilwell
NMLS#2355453
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4 out of 5 Stars
Loan Officer: Brandon Pounds
NMLS#2789029
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4 out of 5 Stars
Loan Officer: Brandon Pounds
NMLS#2789029
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4 out of 5 Stars
Loan Officer: Jennifer Brown
NMLS#2653020
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4 out of 5 Stars
Loan Officer: Jimmy Ballard
NMLS#2788940
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4 out of 5 Stars
Loan Officer: Shannon Matlack
NMLS#982020
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5 out of 5 Stars
The best team helped me quickly get my home of my dreams.
Loan Officer: Heather Yackley
NMLS#1241088
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5 out of 5 Stars
They were very helpful and answered any questions I had with a quick response time!
Loan Officer: Jessica Seek
NMLS#2110132
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5 out of 5 Stars
Our experience with Neighbors bank was outstanding, they have the best customer service and friendliest demeanor. It doesn't matter what questions you have even if it seems small and dumb to you, they respond quickly and walk you through the process step by step. Jennifer and Austin made our 1st time buying a home the easiest thing we have done in our life.
Loan Officer: Jennifer Brown
NMLS#2653020
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5 out of 5 Stars
Jason and Aubrey helped me way more than I ever expected to get. They went above and beyond to get this done and I appreciate everything they did.
Loan Officer: Jason Reddy
NMLS#2110137
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5 out of 5 Stars
Loan Officer: Derek Wilson
NMLS#2653342
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5 out of 5 Stars
The app (Neighbors Bank) was very easy to follow the instructions. They were very understanding to our situation and made every effort to accommodate us including our closing date. They even got us a Notary to help us close since we were unable to travel to close. I would highly recommend Neighbors Bank for anyone looking for a loan to purchase a home.
Loan Officer: Christian Gentil
NMLS#2355963
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5 out of 5 Stars
Loan Officer: Kenny Ashton
NMLS#1294914