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Neighbors Bank Reviews

Unedited reviews from borrowers nationwide

6,586

Total Customer Reviews

96%

Would recommend Neighbors Bank

4.7 out of 5

Average Satisfaction Rating

    Showing all 6,586 unfiltered reviews

  • 5 out of 5 Stars
    in Oklahoma Would Recommend

    Working with Neighbors Bank, specifically Courtney and Shannon was a very easy process. They were fast as lightening getting information to me, they made the process as smooth as silk, and answered all of my silly question with more professionalism than I receive normally. If I could have given them an 11 out of 10 I would have, they deserve so much more.

    Shannon Matlack, Loan Officer

    Loan Officer: Shannon Matlack

    NMLS#982020

    Loan type: Purchase

  • 5 out of 5 Stars
    in Indiana Would Recommend

    Jessica felt like my best friend. She held my hand and helped me through this extremely stressful process. I am already recommending Neighbors to people

    Jessica Kelly, Loan Officer

    Loan Officer: Jessica Kelly

    NMLS#1450320

    Loan type: Purchase

  • 5 out of 5 Stars
    in Oklahoma Would Recommend

    We had an excellent experience with Neighbors Bank. We greatly appreciated their willingness to help us as first time homebuyers. Thank you to all of them for answering all of our questions.

    Jessica Seek, Loan Officer

    Loan Officer: Jessica Seek

    NMLS#2110132

    Loan type: Purchase

  • 5 out of 5 Stars
    in Iowa Would Recommend

    Heather Y. Was great to work with, she answer all of my questions and was quick responding! This was my first home purchase and she made it a smooth and enjoyable experience.

    Heather Yackley, Loan Officer

    Loan Officer: Heather Yackley

    NMLS#1241088

    Loan type: Purchase

  • 5 out of 5 Stars
    in West Virginia Would Recommend

    I thought I had no chance buying home. I was wrong, John, Chad, and Lily did everything they could to help me and sure enough, I was able to buy my first home. The experience is so easy and the online portal makes buying a home a breeze! Dont bother with anyone else. Neighbors bank is the right. Hoice

    Chad Werner, Loan Officer

    Loan Officer: Chad Werner

    NMLS#1100523

    Loan type: Purchase

  • 5 out of 5 Stars
    in Georgia Would Recommend

    Justin, Emma, and their team work efficiently through the lending process to get their clients to the finish line without the headaches. They acted quickly, kept me up-to-date and utilized technology in all of the right ways in order to expedite my loan process for a quick closing. Would definitely trust these people again!

    Justin Mongler, Loan Officer

    Loan Officer: Justin Mongler

    NMLS#1963138

    Loan type: Purchase

  • 5 out of 5 Stars
    in Minnesota Would Recommend

    Mar 3, 2026

    😀😀

    Jessica Seek, Loan Officer

    Loan Officer: Jessica Seek

    NMLS#2110132

    Loan type: Purchase

  • 5 out of 5 Stars
    in Alabama Would Recommend

    Mar 2, 2026

    Chad Werner, Loan Officer

    Loan Officer: Chad Werner

    NMLS#1100523

    Loan type: Purchase

  • 5 out of 5 Stars
    in Ohio Would Recommend

    Mar 2, 2026

    Joshua Falke, Loan Officer

    Loan Officer: Joshua Falke

    NMLS#2181237

    Loan type: Purchase

  • 4 out of 5 Stars
    in Indiana Would Recommend

    Mar 2, 2026

    Paden Klein, Loan Officer

    Loan Officer: Paden Klein

    NMLS#2589666

    Loan type: Purchase

  • 5 out of 5 Stars
    in Missouri Would Recommend

    Both Jessica and Kara were a huge help for me through out this entire process! This was my first time buying a home and they did an amazing job of always answering my questions quickly and making this process very smooth!

    Jessica Jamison, Loan Officer

    Loan Officer: Jessica Jamison

    NMLS#1542764

    Loan type: Purchase

  • 5 out of 5 Stars
    in Louisiana Would Recommend

    I recently received a survey asking me to review my lender’s team, and I can honestly say that Garret was nothing short of amazing. He went above and beyond in every way—communicating after regular business hours and even on weekends to ensure I felt supported throughout the process.Although we’ve never met in person, Garret truly impacted my life by helping make my dream of homeownership a reality. The journey to owning a home is not for the faint of heart. There were moments when I genuinely believed it wouldn’t happen. But Garret was there every step of the way—guiding me through house tours, answering every mortgage question, and helping me navigate the frustrating and overwhelming moments with patience and reassurance.I didn’t come to the table with perfect credit—just bills to manage and a heart that needed guidance. Garret was the blessing I needed. He is the true definition of what Neighbor’s Bank stands for—commitment, compassion, integrity, and genuine care for the people they serve. Even after closing, he took the time to call and congratulate me, despite not being in the office that day.He wasn’t just my lender—he was my cheerleader, my believer, and now feels like part of my extended family. I waited my whole life for this moment, and I wouldn’t have wanted to take this journey with any other team.

    Garret Ennenbach, Loan Officer

    Loan Officer: Garret Ennenbach

    NMLS#1968118

    Loan type: Purchase

  • 4 out of 5 Stars
    in Texas Would Recommend

    Mar 2, 2026

    Jennifer Brown, Loan Officer

    Loan Officer: Jennifer Brown

    NMLS#2653020

    Loan type: Purchase

  • 5 out of 5 Stars
    in Virginia Would Recommend

    I had for 20 years been told I would never be able to buy a home. Neighbors Bank made owning my own home a reality. I will suggest you all to everyone I know and don’t know. A million thanks to all.

    Jessica Seek, Loan Officer

    Loan Officer: Jessica Seek

    NMLS#2110132

    Loan type: Purchase

  • 5 out of 5 Stars
    in Alabama Would Recommend

    Mar 2, 2026

    Christian Gentil, Loan Officer

    Loan Officer: Christian Gentil

    NMLS#2355963

    Loan type: Purchase

  • 5 out of 5 Stars
    in Oklahoma Would Recommend

    It was such a pleasure working with neighbors bank.

    Reed Steuber, Loan Officer

    Loan Officer: Reed Steuber

    NMLS#1842866

    Loan type: Purchase

  • 5 out of 5 Stars
    in Maryland Would Recommend

    Feb 28, 2026

    Todd Denny, Loan Officer

    Loan Officer: Todd Denny

    NMLS#2673037

    Loan type: Purchase

  • 5 out of 5 Stars
    in Mississippi Would Recommend

    My whole process in buying my house went smoothly with the help of everyone with neighbors bank. They were always willing to help and answer any questions I had.

    Chris Yackley, Loan Officer

    Loan Officer: Chris Yackley

    NMLS#2110129

    Loan type: Purchase

  • 5 out of 5 Stars
    in Missouri Would Recommend

    Feb 28, 2026

    Jennifer Brown, Loan Officer

    Loan Officer: Jennifer Brown

    NMLS#2653020

    Loan type: Purchase

  • 5 out of 5 Stars
    in Texas Would Recommend

    Feb 28, 2026

    Very helpful to first time home buyers

    Joshua Falke, Loan Officer

    Loan Officer: Joshua Falke

    NMLS#2181237

    Loan type: Purchase

  • 5 out of 5 Stars
    in Tennessee Would Recommend

    The Neighbors bank team were GREAT in every way. We are truly grateful. Thank you.

    Ashley Owens, Loan Officer

    Loan Officer: Ashley Owens

    NMLS#2653377

    Loan type: Purchase

  • 4 out of 5 Stars
    in Nebraska Would Recommend

    Feb 28, 2026

    Tim and the team made this process smooth and I’d do it again with them. -Cody B

    Tim Vieck, Loan Officer

    Loan Officer: Tim Vieck

    NMLS#2181144

    Loan type: Purchase

  • 5 out of 5 Stars
    in Ohio Would Recommend

    I had an amazing experience with both Bryan and Julia. They both answered any and all questions I had and kept me updated as they could throughout the whole process! I would wholeheartedly recommend to anyone that asks!!

    Bryan Easterday, Loan Officer

    Loan Officer: Bryan Easterday

    NMLS#2673114

    Loan type: Purchase

  • 5 out of 5 Stars
    in Missouri Would Recommend

    Smooth closing from start to finish. Neighbors Bank online system was very easy to use, communication was concise and timely, and the team was confident and knowledgeable. They also explored every scenario to improve my terms—highly recommend!

    Jessica Jamison, Loan Officer

    Loan Officer: Jessica Jamison

    NMLS#1542764

    Loan type: Purchase

  • 5 out of 5 Stars
    in Pennsylvania Would Recommend

    They were very supportive and helped me through the home buying process.

    Marissa Nichols, Loan Officer

    Loan Officer: Marissa Nichols

    NMLS#902827

    Loan type: Purchase

  • 5 out of 5 Stars
    in Texas Would Recommend

    Feb 27, 2026

    Miranda Phillippe, Loan Officer

    Loan Officer: Miranda Phillippe

    NMLS#2486151

    Loan type: Purchase

  • 5 out of 5 Stars
    in North Carolina Would Recommend

    Feb 26, 2026

    Reilly Aldrich, Loan Officer

    Loan Officer: Reilly Aldrich

    NMLS#2708386

    Loan type: Purchase

  • 5 out of 5 Stars
    in Georgia Would Recommend

    Jason Reddy and Max Humpf have been key participants and helpers throughout the entire process, and I couldn't have asked for a better team to stand behind me in this process, they made it seem a lot simpler and more streamlined than I would've thought it was going to be. If this is the team helping you, rest assured, you're in the best possible hands!

    Jason Reddy, Loan Officer

    Loan Officer: Jason Reddy

    NMLS#2110137

    Loan type: Purchase

  • 5 out of 5 Stars
    in South Carolina Would Recommend

    It was a very memorable moment...Thanks to Heather this a highlight of my life

    Heather Yackley, Loan Officer

    Loan Officer: Heather Yackley

    NMLS#1241088

    Loan type: Purchase

  • 5 out of 5 Stars
    in Missouri Would Recommend

    Feb 26, 2026

    Jessica Jamison, Loan Officer

    Loan Officer: Jessica Jamison

    NMLS#1542764

    Loan type: Purchase

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