Skip to Content

Neighbors Bank Reviews

Unedited reviews from borrowers nationwide

6,194

Total Customer Reviews

96%

Would recommend Neighbors Bank

4.7 out of 5

Average Satisfaction Rating

    Showing all 6,194 unfiltered reviews

  • 5 out of 5 Stars
    in Missouri Would Recommend

    Nov 27, 2025

    Derek Wilson, Loan Officer

    Loan Officer: Derek Wilson

    NMLS#2653342

    Loan type: Purchase

  • 5 out of 5 Stars
    in South Carolina Would Recommend

    Nov 27, 2025

    Great bank to work with for FHA loans

    Bob Anderson, Loan Officer

    Loan Officer: Bob Anderson

    NMLS#994072

    Loan type: Purchase

  • 5 out of 5 Stars
    in Maine Would Recommend

    They were all very friendly and very helpful, they made my dreams of being a homeowner a reality.

    Rob Parham, Loan Officer

    Loan Officer: Rob Parham

    NMLS#1524830

    Loan type: Purchase

  • 5 out of 5 Stars
    in Missouri Would Recommend

    Nov 26, 2025

    Chad Werner, Loan Officer

    Loan Officer: Chad Werner

    NMLS#1100523

    Loan type: Purchase

  • 5 out of 5 Stars
    in Indiana Would Recommend

    Nov 26, 2025

    Bob Anderson, Loan Officer

    Loan Officer: Bob Anderson

    NMLS#994072

    Loan type: Purchase

  • 5 out of 5 Stars
    in Ohio Would Recommend

    The Neighbors Bank team helped me through the entire process of buying my first home. From preparing for the pre-approval to closing they worked closely with me to keep everything on track.

    Jessica Seek, Loan Officer

    Loan Officer: Jessica Seek

    NMLS#2110132

    Loan type: Purchase

  • 5 out of 5 Stars
    in Missouri Would Recommend

    The loan team answered all of my questions. It was a super quick process

    Jessica Jamison, Loan Officer

    Loan Officer: Jessica Jamison

    NMLS#1542764

    Loan type: No cash-out refinance

  • 5 out of 5 Stars
    in Wisconsin Would Recommend

    Nov 25, 2025

    Marissa Nichols, Loan Officer

    Loan Officer: Marissa Nichols

    NMLS#902827

    Loan type: Purchase

  • 5 out of 5 Stars
    in Wisconsin Would Recommend

    Khalil and Kara are the best to work with. They make the process seamless. Thank you both!!

    Khalil Diya, Loan Officer

    Loan Officer: Khalil Diya

    NMLS#2329406

    Loan type: No cash-out refinance

  • 4 out of 5 Stars
    in Maryland Would Recommend

    Nov 25, 2025

    Shannon Matlack, Loan Officer

    Loan Officer: Shannon Matlack

    NMLS#982020

    Loan type: Purchase

  • 5 out of 5 Stars
    in Florida Would Recommend

    Nov 25, 2025

    Jessica Kelly, Loan Officer

    Loan Officer: Jessica Kelly

    NMLS#1450320

    Loan type: Purchase

  • 5 out of 5 Stars
    in Arkansas Would Recommend

    Nov 25, 2025

    Tim Vieck, Loan Officer

    Loan Officer: Tim Vieck

    NMLS#2181144

    Loan type: Purchase

  • 4 out of 5 Stars
    in Georgia Would Recommend

    Nov 25, 2025

    Joshua Falke, Loan Officer

    Loan Officer: Joshua Falke

    NMLS#2181237

    Loan type: Purchase

  • 5 out of 5 Stars
    in Kentucky Would Recommend

    Jennifer Brown is an amazing asset, going out of her job title on many occasions to make our home loan happenJennifer Brown needs a promotion or a raise!

    Jennifer Brown, Loan Officer

    Loan Officer: Jennifer Brown

    NMLS#2653020

    Loan type: Purchase

  • 4 out of 5 Stars
    in Pennsylvania Would Recommend

    Nov 23, 2025

    Mckenzie Ruiz, Loan Officer

    Loan Officer: Mckenzie Ruiz

    NMLS#2217886

    Loan type: Purchase

  • 5 out of 5 Stars
    in Ohio Would Recommend

    Nov 23, 2025

    Jennifer Brown, Loan Officer

    Loan Officer: Jennifer Brown

    NMLS#2653020

    Loan type: Purchase

  • 5 out of 5 Stars
    in Louisiana Would Recommend

    Nov 23, 2025

    Ashley Owens, Loan Officer

    Loan Officer: Ashley Owens

    NMLS#2653377

    Loan type: Purchase

  • 5 out of 5 Stars
    in Pennsylvania Would Recommend

    Nov 23, 2025

    Marissa Nichols, Loan Officer

    Loan Officer: Marissa Nichols

    NMLS#902827

    Loan type: Purchase

  • 5 out of 5 Stars
    in Missouri Would Recommend

    Nov 21, 2025

    Marissa Nichols, Loan Officer

    Loan Officer: Marissa Nichols

    NMLS#902827

    Loan type: Purchase

  • 5 out of 5 Stars
    in Georgia Would Recommend

    Christina Patterson was the most help if it wasn't for her I don't think I would own my house. Chad and Tyler were a great help closer to the end thank you all for everything would recommend neighborhood Bank.

    Chad Werner, Loan Officer

    Loan Officer: Chad Werner

    NMLS#1100523

    Loan type: Purchase

  • 5 out of 5 Stars
    in Missouri Would Recommend

    Jessica and Kara were so helpful! They were extremely prompt in their communication, and always got me exactly the info I needed. They were also very patient as we moved up our closing date and changed the loan amount to bring more money down.

    Jessica Jamison, Loan Officer

    Loan Officer: Jessica Jamison

    NMLS#1542764

    Loan type: Purchase

  • 5 out of 5 Stars
    in Missouri Would Recommend

    I loved how fast Shannon worked to get our loan processed when she knew we had a short time frame. Austin took over in the underwriting stage and he was phenomenal also, he helped me get what I needed for the underwriting team. Overall the whole team was outstanding. They helped us get out house bought. I appreciate everyone on the team who helped.

    Shannon Matlack, Loan Officer

    Loan Officer: Shannon Matlack

    NMLS#982020

    Loan type: Purchase

  • 5 out of 5 Stars
    in West Virginia Would Recommend

    Shannon and Alyssa worked hard to assist me with my loan. It was a little over a month from offer to closing. Shannon helped me navigate a new load with the federal shut down. I would definitely recommend them

    Shannon Matlack, Loan Officer

    Loan Officer: Shannon Matlack

    NMLS#982020

    Loan type: Purchase

  • 5 out of 5 Stars
    in West Virginia Would Recommend

    Nov 20, 2025

    Justice Page, Loan Officer

    Loan Officer: Justice Page

    NMLS#2653154

    Loan type: Purchase

  • 4 out of 5 Stars
    in Arkansas Would Recommend

    Nov 20, 2025

    Everyone was helpful from the start. Promptly returning my messages and emails. And even my phone calls. I do wish that there was more guidance and suggestions for those of us who are buying their first home. You don’t know what you don’t know sort of thing. But overall very awesome experience

    Lee Franklin, Loan Officer

    Loan Officer: Lee Franklin

    NMLS#1990666

    Loan type: Purchase

  • 4 out of 5 Stars
    in Missouri Would Recommend

    Nov 20, 2025

    Joshua Falke, Loan Officer

    Loan Officer: Joshua Falke

    NMLS#2181237

    Loan type: Purchase

  • 4 out of 5 Stars
    in Ohio Would Recommend

    Nov 19, 2025

    Rob Parham, Loan Officer

    Loan Officer: Rob Parham

    NMLS#1524830

    Loan type: Purchase

  • 5 out of 5 Stars
    in Illinois Would Recommend

    Nov 19, 2025

    Lane Blalock, Loan Officer

    Loan Officer: Lane Blalock

    NMLS#2589995

    Loan type: Purchase

  • 5 out of 5 Stars
    in Indiana Would Recommend

    Nov 19, 2025

    Joshua Falke, Loan Officer

    Loan Officer: Joshua Falke

    NMLS#2181237

    Loan type: Purchase

Send Your Feedback

We want to hear about your experience with Neighbors Bank!

Send your feedback »

Find the Right Mortgage for You
1,089 families started their quote today.