Unedited reviews from borrowers nationwide
6,167
Total Customer Reviews
96%
Would recommend Neighbors Bank
The over all experience was wonderful!
The team at Neighbors Bank partnered with us to help make the lengthy, and sometimes stressful process of home buying much easier to get through. We loved their attention to detail, and that they were always available to address all of our concerns. I would highly recommend Neighbors Bank to anyone in the market for buying a new home.
They guided me through the process of getting approval for the loan in a timely manner. They answered all my questions quickly and returned calls without delay. They made sure I had all the information I needed for the purchase.
I am 60 years old and have bought several houses over the years. Neighbors Bank was definitely the easiest and friendliest Mortgage Company I’ve ever experienced. There were no surprises or hidden fees. Shannon Matlack and Alyssa Dowell were awesome!!! Shannon was very patient, informative, and personable. I would definitely recommend giving them a chance. Very knowledgeable on USDA, FHA, and Conventional Loans. A+ Perfect 10.😊
I have heard many stories about how difficult the mortgage process can be. This was not the case with Neighbors Bank. Garret and Tiffani did a phenomenal job in making this a smooth and easy process for me. I went from pre-approved to homeowner in less than 2 months. I still can't believe it!
Closing was delayed 2 hrs
Chris and Max were so helpful during the entire process. They made buying a home as stress free as possible! I definitely recommend Neighbors Bank!
The entire process was great.The rates offered were very competitive and my interaction with my loan team was excellent. They was extremely helpful and professional throughout the entire process.
I have a home I can call my own. Thats thanks to a great team from Neighbors. Effortless process, made easy and efficient. Thanks for the consistency and dedication getting me approved and moving forward.
Neighbors bank was very professional, reliable, and they communicated well beyond my expectations time and time again. This is my second mortgage with neighbors bank, and both experiences have been second to none. Much love to the neighbors bank team, especially the underwriting team.
Marisa and the whole team were awesome they made the process as easy as possible
Everything started with me yes looking around and undesired when to buy a home but when I got in touch with Christina Jordan, she really helped me to take that decision and got me pre-approved with Neighbors Bank, then when I found the Wright house for me , everything keeps moving on the Wright direction and a couple months later am living on my own home, thanks to all the hard work that they invested on this process.
Jessica Jamison was so great. I never had to follow up on anything as she reached out every step of the way. Kara was always reachable and took care of all my needs. The whole team was such a joy to work with. As stressful as buying a house is...they made it seamless.
Travis and Madison are amazing they explained everything and remained amazing through the whole process
Both Jessica and John did everything to help me get my first home I’m so very grateful they are the best I did send them a thank you for all their hard work staying on top of things even thru the government shutdown