Unedited reviews from borrowers nationwide
6,586
Total Customer Reviews
96%
Would recommend Neighbors Bank
Working with Neighbors Bank, specifically Courtney and Shannon was a very easy process. They were fast as lightening getting information to me, they made the process as smooth as silk, and answered all of my silly question with more professionalism than I receive normally. If I could have given them an 11 out of 10 I would have, they deserve so much more.
Jessica felt like my best friend. She held my hand and helped me through this extremely stressful process. I am already recommending Neighbors to people
We had an excellent experience with Neighbors Bank. We greatly appreciated their willingness to help us as first time homebuyers. Thank you to all of them for answering all of our questions.
Heather Y. Was great to work with, she answer all of my questions and was quick responding! This was my first home purchase and she made it a smooth and enjoyable experience.
I thought I had no chance buying home. I was wrong, John, Chad, and Lily did everything they could to help me and sure enough, I was able to buy my first home. The experience is so easy and the online portal makes buying a home a breeze! Dont bother with anyone else. Neighbors bank is the right. Hoice
Justin, Emma, and their team work efficiently through the lending process to get their clients to the finish line without the headaches. They acted quickly, kept me up-to-date and utilized technology in all of the right ways in order to expedite my loan process for a quick closing. Would definitely trust these people again!
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Both Jessica and Kara were a huge help for me through out this entire process! This was my first time buying a home and they did an amazing job of always answering my questions quickly and making this process very smooth!
I recently received a survey asking me to review my lender’s team, and I can honestly say that Garret was nothing short of amazing. He went above and beyond in every way—communicating after regular business hours and even on weekends to ensure I felt supported throughout the process.Although we’ve never met in person, Garret truly impacted my life by helping make my dream of homeownership a reality. The journey to owning a home is not for the faint of heart. There were moments when I genuinely believed it wouldn’t happen. But Garret was there every step of the way—guiding me through house tours, answering every mortgage question, and helping me navigate the frustrating and overwhelming moments with patience and reassurance.I didn’t come to the table with perfect credit—just bills to manage and a heart that needed guidance. Garret was the blessing I needed. He is the true definition of what Neighbor’s Bank stands for—commitment, compassion, integrity, and genuine care for the people they serve. Even after closing, he took the time to call and congratulate me, despite not being in the office that day.He wasn’t just my lender—he was my cheerleader, my believer, and now feels like part of my extended family. I waited my whole life for this moment, and I wouldn’t have wanted to take this journey with any other team.
I had for 20 years been told I would never be able to buy a home. Neighbors Bank made owning my own home a reality. I will suggest you all to everyone I know and don’t know. A million thanks to all.
It was such a pleasure working with neighbors bank.
My whole process in buying my house went smoothly with the help of everyone with neighbors bank. They were always willing to help and answer any questions I had.
Very helpful to first time home buyers
The Neighbors bank team were GREAT in every way. We are truly grateful. Thank you.
Tim and the team made this process smooth and I’d do it again with them. -Cody B
I had an amazing experience with both Bryan and Julia. They both answered any and all questions I had and kept me updated as they could throughout the whole process! I would wholeheartedly recommend to anyone that asks!!
Smooth closing from start to finish. Neighbors Bank online system was very easy to use, communication was concise and timely, and the team was confident and knowledgeable. They also explored every scenario to improve my terms—highly recommend!
They were very supportive and helped me through the home buying process.
Jason Reddy and Max Humpf have been key participants and helpers throughout the entire process, and I couldn't have asked for a better team to stand behind me in this process, they made it seem a lot simpler and more streamlined than I would've thought it was going to be. If this is the team helping you, rest assured, you're in the best possible hands!
It was a very memorable moment...Thanks to Heather this a highlight of my life