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Neighbors Bank Reviews

Unedited reviews from borrowers nationwide

6,352

Total Customer Reviews

96%

Would recommend Neighbors Bank

4.7 out of 5

Average Satisfaction Rating

    Showing all 6,352 unfiltered reviews

  • 5 out of 5 Stars
    in Arkansas Would Recommend

    Justina and Chad were AMAZING. Helped guide me through all the ups and downs of underwriting. 10/10

    Chad Werner, Loan Officer

    Loan Officer: Chad Werner

    NMLS#1100523

    Loan type: Purchase

  • 5 out of 5 Stars
    in Missouri Would Recommend

    I had a great experience buying a home with Jessica and Courtney’s help!They were there every step of the way and made everything so easy! I’m thankful for the user experience on the app, alongside the people component (Jessica and Courtney) making sure I was taken care of and in the know the entire time. Thank you!

    Jessica Jamison, Loan Officer

    Loan Officer: Jessica Jamison

    NMLS#1542764

    Loan type: Purchase

  • 5 out of 5 Stars
    in Florida Would Recommend

    Jan 6, 2026

    Shannon Matlack, Loan Officer

    Loan Officer: Shannon Matlack

    NMLS#982020

    Loan type: Purchase

  • 5 out of 5 Stars
    in Alaska Would Recommend

    Jan 5, 2026

    Very helpful every step of the way.

    Christian Gentil, Loan Officer

    Loan Officer: Christian Gentil

    NMLS#2355963

    Loan type: Purchase

  • 5 out of 5 Stars
    in Missouri Would Recommend

    I can’t believe they completed the whole process in under a month just before our lease for the apartment we lived in ended. Super awesome!

    Jason Reddy, Loan Officer

    Loan Officer: Jason Reddy

    NMLS#2110137

    Loan type: Purchase

  • 5 out of 5 Stars
    in Iowa Would Recommend

    They make the home buying experience as easy and stress free as possible

    Rob Parham, Loan Officer

    Loan Officer: Rob Parham

    NMLS#1524830

    Loan type: Purchase

  • 5 out of 5 Stars
    in Virginia Would Recommend

    It was a very easy and stress free experience. Everyone was very helpful and encouraging. I couldn’t recommend not them enough. Every person I spoke with was helpful and very professional. The entire process was smooth and efficient.

    Jessica Seek, Loan Officer

    Loan Officer: Jessica Seek

    NMLS#2110132

    Loan type: Purchase

  • 5 out of 5 Stars
    in North Carolina Would Recommend

    Jan 2, 2026

    Very friendly and helpful

    Andrew Barlow, Loan Officer

    Loan Officer: Andrew Barlow

    NMLS#2653075

    Loan type: Purchase

  • 5 out of 5 Stars
    in Missouri Would Recommend

    Jan 2, 2026

    Jessica Jamison, Loan Officer

    Loan Officer: Jessica Jamison

    NMLS#1542764

    Loan type: Purchase

  • 5 out of 5 Stars
    in Mississippi Would Recommend

    Jan 2, 2026

    Garret Ennenbach, Loan Officer

    Loan Officer: Garret Ennenbach

    NMLS#1968118

    Loan type: Purchase

  • 5 out of 5 Stars
    in Texas Would Recommend

    Neighbors Bank was the most upfront transparent and efficient lender i have worked with.

    Garret Ennenbach, Loan Officer

    Loan Officer: Garret Ennenbach

    NMLS#1968118

    Loan type: Purchase

  • 5 out of 5 Stars
    in Louisiana Would Recommend

    They were quick to get in touch with me. Everyone I talked to from beginning to end was very professional and helpful in every way. They explained everything to me along the way and made my first home buying experience a breeze.

    Joshua Falke, Loan Officer

    Loan Officer: Joshua Falke

    NMLS#2181237

    Loan type: Purchase

  • 5 out of 5 Stars
    in Michigan Would Recommend

    Devin was amazing. Abbie was delightful and knowledgeable. This was a stressful process made less so by a tremendous team.

    Devin Jenkins, Loan Officer

    Loan Officer: Devin Jenkins

    NMLS#2653627

    Loan type: Purchase

  • 5 out of 5 Stars
    in Mississippi Would Recommend

    Jan 1, 2026

    Justice and Charles were amazing!!

    Justice Page, Loan Officer

    Loan Officer: Justice Page

    NMLS#2653154

    Loan type: Purchase

  • 5 out of 5 Stars
    in Pennsylvania Would Recommend

    Jan 1, 2026

    Gwen Spadie, Loan Officer

    Loan Officer: Gwen Spadie

    NMLS#2461346

    Loan type: Purchase

  • 5 out of 5 Stars
    in Iowa Would Recommend

    Jan 1, 2026

    Lee Franklin, Loan Officer

    Loan Officer: Lee Franklin

    NMLS#1990666

    Loan type: Purchase

  • 5 out of 5 Stars
    in Mississippi Would Recommend

    Chad and Tyler were amazing in helping us with our mortgage. We hit a few bumps in the road, but they didn’t give up until we got in our house! Would highly recommend them. Thank you all for everything!

    Chad Werner, Loan Officer

    Loan Officer: Chad Werner

    NMLS#1100523

    Loan type: Purchase

  • 5 out of 5 Stars
    in South Carolina Would Recommend

    Dec 31, 2025

    Steve Taurman, Loan Officer

    Loan Officer: Steve Taurman

    NMLS#1130035

    Loan type: Purchase

  • 5 out of 5 Stars
    in Mississippi Would Recommend

    Dec 31, 2025

    Travis was amazing!!

    Travis Seitzinger, Loan Officer

    Loan Officer: Travis Seitzinger

    NMLS#2673107

    Loan type: Purchase

  • 5 out of 5 Stars
    in Louisiana Would Recommend

    Dec 31, 2025

    Jessica Seek, Loan Officer

    Loan Officer: Jessica Seek

    NMLS#2110132

    Loan type: Purchase

  • 5 out of 5 Stars
    in Missouri Would Recommend

    First time going threw the home buyer process but Bryan made the process super easy and non stressful

    Bryan Easterday, Loan Officer

    Loan Officer: Bryan Easterday

    NMLS#2673114

    Loan type: Purchase

  • 4 out of 5 Stars
    in Georgia Would Recommend

    Dec 30, 2025

    Shannon Matlack, Loan Officer

    Loan Officer: Shannon Matlack

    NMLS#982020

    Loan type: Purchase

  • 5 out of 5 Stars
    in Oklahoma Would Recommend

    VERY smooth home buying experience from them. GREAT communication from the loan team, app/website was extremely user friendly and intuitive, and closing timeline/underwriting was fast (even with delays from USDA due to the shutdown).

    Christina Jordan, Loan Officer

    Loan Officer: Christina Jordan

    NMLS#2672750

    Loan type: Purchase

  • 5 out of 5 Stars
    in Nebraska Would Recommend

    Dec 30, 2025

    Reed Steuber, Loan Officer

    Loan Officer: Reed Steuber

    NMLS#1842866

    Loan type: Purchase

  • 1 out of 5 Stars

    Dec 30, 2025

    Marissa Nichols, Loan Officer

    Loan Officer: Marissa Nichols

    NMLS#902827

    Loan type: Purchase

  • 5 out of 5 Stars
    in Missouri Would Recommend

    Jessica and Kara went above and beyond! Thank you for everything!

    Jessica Jamison, Loan Officer

    Loan Officer: Jessica Jamison

    NMLS#1542764

    Loan type: Purchase

  • 5 out of 5 Stars
    in Missouri Would Recommend

    Our VA IRRRL loan process was quick, painless, and saved us a nice amount on our monthly payment. The app is easy to use and and the staff is incredibly helpful and personable.

    Jessica Jamison, Loan Officer

    Loan Officer: Jessica Jamison

    NMLS#1542764

    Loan type: No cash-out refinance

  • 5 out of 5 Stars
    in Missouri Would Recommend

    Dec 27, 2025

    Jessica Jamison, Loan Officer

    Loan Officer: Jessica Jamison

    NMLS#1542764

    Loan type: Purchase

  • 5 out of 5 Stars
    in Louisiana Would Recommend

    Mckenzie we would say is the best. She was very helpful and informative with us through out the process. We are very thankful for all of her help and hard work.

    Mckenzie Ruiz, Loan Officer

    Loan Officer: Mckenzie Ruiz

    NMLS#2217886

    Loan type: Purchase

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