Unedited reviews from borrowers nationwide
5,672
Total Customer Reviews
96%
Would recommend Neighbors Bank
Bod and Kara were amazing to work with. They made the whole home buying process easy and smooth and that was something I was nervous about. I was a first time homebuyer and they were in it from the start. They answered any question I had at any time and would call me if I may need more detailed explaining. I can’t thank them enough for helping me make my dream come true. I will never forget this experience and the future it gave me and my family.
Ashley and Christina made the home buying process so seamless! Thank you both!!!
Lee Franklin and Tyler Grace were very helpful and professional. They made the process very smooth.
Yes neighbors bank is awesome they have helped my family in a big way to make our dreams come true we are very satisfied a with neighbors. We are home owners something I never thought possible and am truly blessed by the chance they have made possible thank you so much!!!!!
I have always been nervous about buying a house as a single mother. I knew I might have too many questions or not understand certain items that a lender would require. The team that was assigned to me, were patient, kind, and helpful with directing me on what was needed to finalize the mortgage.
The team at Neighbors Bank were exceptional with the process of processing my Mortgage Loan. The communication from all of them was the best part. Alway answered my questions in a reasonable time frame and never kept me guessing.
Our experience from the start was amazing. Every detail, questions and calls were addressed quickly through this entire process. We will definitely share this great experience with friends and family. Shannon our loan officer was amazing.
JJoshua Faulk demonstrated exceptional knowledge and provided valuable insights throughout the entire process. Thank you for the high quality and expertise. Please help me lower my rate 😊
Jessica Jamison and her team made our loan process stress free and super easy! They left no questions unanswered and explained everything to us in a way we could understand. I definitely recommend Jessica and her team to anyone looking to buy a home!
Professional team working hard for our mortgage.
Everyone that was involved with our home buying process was extremely helpful. From the start to closing they guided us and answer any and every question or concerns we had. As first time home buyers with no money to put down, this was a stressful journey but the team did amazing at taking as much as the stress away as possible. I would strongly recommend them to anyone!! We started off filling out the application just to see what the bank would even say and ended up having a dream come true. Thank you to everyone on the team. Chris Yackly, Lee Franklin, Justina Lamauskaite, Sierra Wheeler as well as our realtor Yvonda Kissinger
They were great ! Communication daily if needed. Never felt alone ! I have bought homes in the past but this has been the best experience !
My lender was Joshua Falke, he was absolutely stellar throughout the entire process. He walked me through step by step and explained everything to me so that I could understand, multiple times on occasion actually. He was prompt and every time I called he answered the phone, if I had to leave a seldom message he responded within an hour at most, probably not even that long. He gave me a heads up if he wasn’t gonna be in the office but would still call while on vacation to keep me informed. He is extremely knowledgeable about the process. He is an employee that every employer would love to have on their team. I’m sure satisfied that he was on my team. Thank you Josh and thank you Neighbors Bank.
The entire team at Neighbors Bank made the home buying experience extremely easy. My fantastic loan officer, Jason Reddy, especially and the other folks I dealt with, everyone was great. I would definitely recommend Jason and the team at Neighbors to anyone looking to buy a home.
I started my journey with neighbors bank April of this year and as of July 9th 2025 I am officially a homeowner. I never thought it would happen that fast and the team that I had with Neighbor’s Bank were top notch. Very clear communication even on weekends when they did not have to answers my questions and worked diligently to make sure this was a smooth process. I would definitely recommend and I will for sure use Neighbor’s Bank again if the opportunity arises.
I gave a 10 because I know what a poor rating means. With that being said, I was never called when we were clear to close. I specifically gave the LC a date and time for closing and it was initially scheduled wrong. Please know your audience and realize not everyone does business by text message.
I recommend Neighbors Bank to anyone interested in buying a home. The entire team from Heather, Chad, and Madison were awesome. All questions were answered and nothing was ever kept away. Thank you Neighbor's for helping me accomplish a huge goal off my check list. I look forward to sending more home buyers your way. Lawrence Robinson