Neighbors Bank Reviews
Unedited reviews from borrowers nationwide
6,219
Total Customer Reviews
96%
Would recommend Neighbors Bank
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Austin in Pennsylvania Would Recommend
Great team, very helpful and made my first home buying experience easy and stress free.
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Gabriel in South Carolina Would Recommend
I had a wonderful experience throughout this process. What makes it wonderful was how well Mr. Steve Taurman understood me, I feel like he was walking in my own shoes, meaning, when I express my emotions how I feel through email or text, he will patiently respond and explain to me and make it clearer any information for me. As a young father and husband, going for the first time buying a home and my first ever loan, it was a lot emotion and questions going through my mind and asking Mr. Taurman about them. Over all I praise my Great God and Savior Jesus Christ for making this milestone possible for me and my family for generation that will come to have a home with lands as inheritance, He allows Neighbors Bank and Mr. Steve Taurman to work in this process by blessing them with health and understanding/patients to treat me well. I trust in Jesus that He will bless me and my family to pay this loan steadfastly by providing good jobs, Health and closeness towards Him the Spring of Wealth and Abundance! Amen.
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Kristen in West Virginia Would Recommend
When I started the process to buy my home everything was going smoothly and on time. Then the government shut down so my loan was unable to be processed. While it was frustrating, Neighbors did everything in their power to help make sure I was able to get into my new home before Christmas. We were able to sign on 12/1 and I will be putting my tree up with my littles in the next couple of days. The communication of both Kolby and Alyssa were fantastic. I couldn’t have asked for a better experience.
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Eric in Georgia Would Recommend
Jennifer and Rachael were very helpful and rasy to work with. They had answers to all my questions.
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Austin in Kentucky Would Recommend
Neighbors Bank made my family's process of buying our first home very straightforward and simple. The web page identified tasks that I needed to accomplish and documents I needed to provide in a simple, accessible way and made it easy to stay on top of what I needed to do. They also worked quickly to get me into my home with only just over a month elapsing between making an offer on a house and closing with an FHA loan. I'd highly recommend them.
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Chris in Missouri Would Recommend
The team was great, took time to answer all our questions and was very helpful
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Ron in Missouri Would Recommend
My loan team was amazing!! I never thought I would get thanks my dream of owning a home happen and Jessica, Kara and my wonderful agent Amber did miracles to help me find a place to call my own and got me closed before the thanksgiving holiday.
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Collin
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Michael in Georgia Would Recommend
If it was not for the team at neighbors bank, we would not have our dream home. We probably could have bought SOMETHING somewhere, but this was our dream house. Reed and Allison moved heaven and earth to get us to closing in 24 days. The whole way, we were able to consult and discuss options with the team, without any judgement or impatience. Neighbor's was able to find programs and mortgage products that were total game changers. I will never recommend another mortgage lender.
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Nicholas in New Mexico Would Recommend
They were very professional and worked with us to ensure the process went well and answered any questions that I had
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Cody in Missouri Would Recommend
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Brandon in Georgia Would Recommend
I’ve gone with Neighbors twice for a mortgage and they offer the best deal without any negotiation or hassle.
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Jacob in Missouri Would Recommend
From buying my home to refinancing it later, my loan officer and the bank were incredible partners. Professional, efficient, and always looking out for my best interest. I gladly recommend them to anyone.
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Brandon in Florida Would Recommend
The group at Neighbors bank made the whole home buying process easy! Without a realtor, home buying may be tricky, but with neighbors bank it was clearly laid out in a “to do” list form, with help finding company’s and explaining the process! Highly recommend Garret and his team when it comes to home buying with neighbors bank!
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Tanner in West Virginia Would Recommend
Garret Ennenbach went above and beyond for me. His communication was prompt and consistent, and he made sure I understood every part of the loan process. As a first-time buyer, that meant everything to me. Garret was reliable, knowledgeable, and truly dedicated to helping me succeed. Highly recommend his services!
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Marilyn in Mississippi Would Recommend
All three of my persons were great. Here are my persons, Jennifer Brown, Lee Franklin, and Tyler Grace were super great.
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Robert in Maine Would Recommend
They were all very friendly and very helpful, they made my dreams of being a homeowner a reality.
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Hunter in Missouri Would Recommend
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Dillon in South Carolina Would Recommend
Great bank to work with for FHA loans
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Jaime in Indiana Would Recommend
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William in Ohio Would Recommend
The Neighbors Bank team helped me through the entire process of buying my first home. From preparing for the pre-approval to closing they worked closely with me to keep everything on track.
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Mark in Missouri Would Recommend
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Alyssa
Lack of communication when changes were made, went to closing and our realtor called while we were in the parking lot to tell us the lenders hadnt sent over paperwork yet. Had to reschedule closing. Random people getting added into the process so never knowing who you are talking to.
Response from Kaleb, Client Advocate :
Thank you for sharing your experience, and I’m truly sorry for the frustration you went through. A delayed closing and poor communication—especially at such a critical moment—is unacceptable, and I completely understand how upsetting that must have been. I’d appreciate the chance to look into this further and help however I can.
Please feel free to reach out to me directly.
clientadvocate@neighborsbank.com
833-919-1229 -
Myra in Illinois Would Recommend
We had the pleasure of working with Bob Anderson and he was very helpful, informative and caring about our home purchase! He was always available and willing to breakdown and talk with us about any questions we had .
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Rachel in Maryland Would Recommend
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Ian in Wisconsin Would Recommend
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Hans in Wisconsin Would Recommend
Khalil and Kara are the best to work with. They make the process seamless. Thank you both!!
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Luis in Florida Would Recommend
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Chad in Arkansas Would Recommend