Unedited reviews from borrowers nationwide
5,065
Total Customer Reviews
96%
Would recommend Neighbors Bank
Reed and Emma, did such a great job! Once the file was transitioned to Emma she did a great job helping us through the process. Reed was also just a phone call away. Both Reed and Emma were great to work with!
JD, Ava, and Scott were great to work with. Recommend them to anyone.
Shannon and Andrea were just so amazing! I am so happy to have been able to work with such talented woman that were able to make our home buying experience so smoothly!
10/10 I would recommend…again and again. These people don’t play around with their clients. Customer service, access to the staff, response time…all top tier! They set the bar!
This was the third time I've purchased a home in my lifetime and this was by far the most pleasant experience I've had. The loan officer went through the whole process with me, explained each step and what the timeline would look like. There was a very clearly defined checklist on the website listing the items that needed to be done and would be updated as needed. Communication was fantastic and all questions I had were answered quickly. I can't emphasize enough how painless this whole process was. Neighbors Bank far exceeded my expectations. Thank you!
My whole team was great. Kara was super responsive and wonderful to work with. Underwriting was smooth and closing was, too. Shout out to my CS for being on top of everything and getting numbers to me as quickly as they did! My first time home buying experience was made better by working with you all!
The whole experience was great and I will recommend to others who are looking.
I’m thankful I found Neighbors Bank. They got right to work, stayed on top of everything and made home ownership possible for me. I highly recommend and will do business again with Neighbors Bank!
I would HIGHLY recommend using neighbors bank they are such friendly and helpful people! And made buying our first home a breeze!
We bought our first home through Neighbors Bank. We had no idea what we were doing and after three banks said our dream was impossible, we were ready to hang up the gloves.But then Scott Wilson stepped in. He took the time to carefully review our file. He made us a priority. And for the first time, we felt seen. We felt heard. We felt the foundation of our first home becoming solid beneath our feet, rather than crumbling to the bits of dust it had been reduced to.Scott and his incredible team guided us through the daunting process of buying a home with such ease and grace, that for a moment we thought we were part of the bank, too. And maybe we were. Or maybe we had become something more. Maybe we had become…Neighbors?