Neighbors Bank Reviews
Unedited reviews from borrowers nationwide
6,316
Total Customer Reviews
96%
Would recommend Neighbors Bank
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Grant in Missouri Would Recommend
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Kellie in Louisiana Would Recommend
Mckenzie we would say is the best. She was very helpful and informative with us through out the process. We are very thankful for all of her help and hard work.
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Brook in Iowa Would Recommend
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Joshua in Alabama Would Recommend
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Rolando in Louisiana Would Recommend
Courteous, knowledgeable, time efficient and very helpful. Tim was awesome from day one along with the rest of the team. My family and I have so much to be thankful for and now Neighbors Banks is among those things.
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Andrew in Oklahoma Would Recommend
The entire team made the experience of buying this home an amazing one. Very professional and courteous.
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Ryan in Pennsylvania Would Recommend
Garret and his team worked tirelessly. There was issues with the insurance. They worked extremely hard and got everything out on time. highly recommend.
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Michele in West Virginia Would Recommend
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Dawn in Indiana Would Recommend
My team was Awesome! There were a few times I was confused or frustrated, but they knew what they were doing! They were happy, confident, and friendly at all times! From Chris at Pioneer, !to Jennifer, Marissa, Brittany, and Scott.at Nieghbors Bank, and my Realtor Betinna from Century 21 Elite! They all had my back! Got me a shorter Term, and lower Interest to boot! Like I said Awesome! I highly recommend! Thank you to my team!
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Derek in Michigan Would Recommend
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Geena in Kansas Would Recommend
We had so many ups and downs with our closing. Todd was so reassuring and positive during the entire experience.
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Alyssa in Missouri Would Recommend
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Colby in Alabama Would Recommend
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Christina in Nebraska Would Recommend
I loved how helpful they are. They were able to answer my questions before I even had to ask them. They were quick about getting back to me. They notified me about every documentation they requested and helped me get the proper information. They helped me write letters to the underwriters, get discounts, and explained all the rates and fees. Jennifer Brown was informative, efficient and quick. If I could change anything I would ask that they let the buyers know when they will be out of office so I knew who to contact directly but I bought my home during the holidays so it was nice to get into my home before Christmas. I felt supported and important to the employees at neighbors bank.
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Felicia in Colorado Would Recommend
My home buying journey started almost 2 years ago. You could call it an extraordinary experience. I never knew how challenging it could be until I started the journey on my own. I was tired of renting and worrying about how long I would have before I would have to leave so the next tenant could move in or the owners needed their home back. I begin living in my home in 2019 not knowing this would be my first home purchase. There were many challenges along the way including: Working hard and diligent on getting my credit repaired and where it needed to be, learning not to make reckless choices with that ever again because your credit score is so important and will have a huge impact on many things you do in life. The next challenge was the big hail storm that hit our town in 2024 after I had already started the journey of purchasing. Windows shattered into pieces and houses torn up like rags I was devastated. However, there are always things that happen for a reason. We took a break due to the circumstances and decided to start over in 2025. I thought for sure the second time around it would be quick and smooth. Time proved that I was wrong in that aspect, there would still be many challenges I would face starting over again. There were times where I thought maybe I am not meant to be a home owner yet why are there so many obstacles? Everyone else that I know that has bought a home makes it seem easy. The thing about me is that I never quit, and there is a little voice in my head that loves a challenge, so I kept going... There were times I shed many tears, anger and doubt but I kept going step by step... one at a time... until I reached the top of the hill and here I am typing this as I sit in MY HOME. What joy and relief it is to be where I am at now. I am proud of myself for not giving up. So if your thinking of buying a home be ready for challenges along the way , but remember you must not quit for what you want because in the end it is the most rewarding.
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Sam in Ohio Would Recommend
Tim and Nina had outstanding & timely communications!
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Crystal in Kentucky Would Recommend
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Kobe in Arkansas Would Recommend
It was a very easy experience. It was our first time buying a house and our team was very helpful and informative. Their online portal made things easier too. We are thankful for Marissa, Nina, and Chris!
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Mattithiah in Minnesota Would Recommend
They made it easy and were always helping me to get to the next step. Also very understanding.
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Samuel in Michigan Would Recommend
Melissa, Abbie and Chris were all very helpful in making my loan experience as pleasant as possible. Thanks to each of them for the help.
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Marcellia in Iowa Would Recommend
The whole team was incredible
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Joseph in West Virginia Would Recommend
Neighbor's bank made it such a delight to get my family in our new home.I would recommend them to anybody!
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Christina in Indiana Would Recommend
So very helpful providing clear instructions with what was needed for my loan and offered advice when I needed it.
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Armin in Pennsylvania Would Recommend
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Miguel in Massachusetts Would Recommend
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Cameron in Mississippi Would Recommend
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Benjamin in Missouri Would Recommend
Kara & Jessica did an amazing job with the purchase of our home. Very punctual and ready to answer any questions that arise.
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Chase in Illinois Would Recommend
They were there every step of the way. They never turned there back on me. They kept up with the updates through underwriting they helped me through all of it. I would recommend this company to anyone. Matter of fact you guys should be getting a couple more people due to my recommendations
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Mayra in Florida Would Recommend
My entire loan team was kind, communicative, and provided quick turnaround.