Skip to Content

Neighbors Bank Reviews

Unedited reviews from borrowers nationwide

5,672

Total Customer Reviews

96%

Would recommend Neighbors Bank

4.7 out of 5

Average Satisfaction Rating

    Showing all 5,672 reviews

  • 5 out of 5 Stars
    in Mississippi Would Recommend

    Bod and Kara were amazing to work with. They made the whole home buying process easy and smooth and that was something I was nervous about. I was a first time homebuyer and they were in it from the start. They answered any question I had at any time and would call me if I may need more detailed explaining. I can’t thank them enough for helping me make my dream come true. I will never forget this experience and the future it gave me and my family.

    Bob Anderson, Loan Officer

    Loan Officer: Bob Anderson

    NMLS#994072

    Loan type: Purchase

  • 5 out of 5 Stars
    in Missouri Would Recommend

    Ashley and Christina made the home buying process so seamless! Thank you both!!!

    Ashley Patterson, Loan Officer

    Loan Officer: Ashley Patterson

    NMLS#2110130

    Loan type: Purchase

  • 5 out of 5 Stars
    in Mississippi Would Recommend

    Jul 18, 2025

    Jessica Jamison, Loan Officer

    Loan Officer: Jessica Jamison

    NMLS#1542764

    Loan type: Purchase

  • 5 out of 5 Stars
    in Ohio Would Recommend

    Lee Franklin and Tyler Grace were very helpful and professional. They made the process very smooth.

    Lee Franklin, Loan Officer

    Loan Officer: Lee Franklin

    NMLS#1990666

    Loan type: Purchase

  • 5 out of 5 Stars
    in Arkansas Would Recommend

    Jul 18, 2025

    Aspen Harris, Loan Officer

    Loan Officer: Aspen Harris

    NMLS#2538805

    Loan type: Purchase

  • 5 out of 5 Stars
    in Kentucky Would Recommend

    Yes neighbors bank is awesome they have helped my family in a big way to make our dreams come true we are very satisfied a with neighbors. We are home owners something I never thought possible and am truly blessed by the chance they have made possible thank you so much!!!!!

    Gwen Spadie, Loan Officer

    Loan Officer: Gwen Spadie

    NMLS#2461346

    Loan type: Purchase

  • 5 out of 5 Stars
    in North Carolina Would Recommend

    Jul 18, 2025

    Jennifer Sutton, Loan Officer

    Loan Officer: Jennifer Sutton

    NMLS#1143148

    Loan type: Purchase

  • 4 out of 5 Stars
    in Maine Would Recommend

    Jul 18, 2025

    Marissa Nichols, Loan Officer

    Loan Officer: Marissa Nichols

    NMLS#902807

    Loan type: Purchase

  • 5 out of 5 Stars
    in Ohio Would Recommend

    I have always been nervous about buying a house as a single mother. I knew I might have too many questions or not understand certain items that a lender would require. The team that was assigned to me, were patient, kind, and helpful with directing me on what was needed to finalize the mortgage.

    Bentley Stilwell, Loan Officer

    Loan Officer: Bentley Stilwell

    NMLS#2355453

    Loan type: Purchase

  • 5 out of 5 Stars
    in Connecticut Would Recommend

    The team at Neighbors Bank were exceptional with the process of processing my Mortgage Loan. The communication from all of them was the best part. Alway answered my questions in a reasonable time frame and never kept me guessing.

    Chad Werner, Loan Officer

    Loan Officer: Chad Werner

    NMLS#1100523

    Loan type: Purchase

  • 5 out of 5 Stars
    in Florida Would Recommend

    Our experience from the start was amazing. Every detail, questions and calls were addressed quickly through this entire process. We will definitely share this great experience with friends and family. Shannon our loan officer was amazing.

    Shannon Matlack, Loan Officer

    Loan Officer: Shannon Matlack

    NMLS#982020

    Loan type: Purchase

  • 4 out of 5 Stars
    in North Carolina Would Recommend

    Jul 14, 2025

    JJoshua Faulk demonstrated exceptional knowledge and provided valuable insights throughout the entire process. Thank you for the high quality and expertise. Please help me lower my rate 😊

    Joshua Falke, Loan Officer

    Loan Officer: Joshua Falke

    NMLS#2181237

    Loan type: Purchase

  • 5 out of 5 Stars
    in Missouri Would Recommend

    Jessica Jamison and her team made our loan process stress free and super easy! They left no questions unanswered and explained everything to us in a way we could understand. I definitely recommend Jessica and her team to anyone looking to buy a home!

    Jessica Jamison, Loan Officer

    Loan Officer: Jessica Jamison

    NMLS#1542764

    Loan type: Purchase

  • 5 out of 5 Stars
    in Louisiana Would Recommend

    Jul 13, 2025

    Garret Ennenbach, Loan Officer

    Loan Officer: Garret Ennenbach

    NMLS#1968118

    Loan type: Purchase

  • 5 out of 5 Stars
    in Illinois Would Recommend

    Jul 12, 2025

    Gwen Spadie, Loan Officer

    Loan Officer: Gwen Spadie

    NMLS#2461346

    Loan type: Purchase

  • 5 out of 5 Stars
    in Ohio Would Recommend

    Jul 12, 2025

    Ashley Mirth, Loan Officer

    Loan Officer: Ashley Mirth

    NMLS#2589911

    Loan type: Purchase

  • 5 out of 5 Stars
    in Montana Would Recommend

    Jul 12, 2025

    Professional team working hard for our mortgage.

    Garret Ennenbach, Loan Officer

    Loan Officer: Garret Ennenbach

    NMLS#1968118

    Loan type: Purchase

  • 5 out of 5 Stars
    in Kentucky Would Recommend

    Jul 12, 2025

    Joshua Falke, Loan Officer

    Loan Officer: Joshua Falke

    NMLS#2181237

    Loan type: Purchase

  • 5 out of 5 Stars
    in Arkansas Would Recommend

    Everyone that was involved with our home buying process was extremely helpful. From the start to closing they guided us and answer any and every question or concerns we had. As first time home buyers with no money to put down, this was a stressful journey but the team did amazing at taking as much as the stress away as possible. I would strongly recommend them to anyone!! We started off filling out the application just to see what the bank would even say and ended up having a dream come true. Thank you to everyone on the team. Chris Yackly, Lee Franklin, Justina Lamauskaite, Sierra Wheeler as well as our realtor Yvonda Kissinger

    Lee Franklin, Loan Officer

    Loan Officer: Lee Franklin

    NMLS#1990666

    Loan type: Purchase

  • 5 out of 5 Stars
    in South Carolina Would Recommend

    Jul 11, 2025

    Jessica Jamison, Loan Officer

    Loan Officer: Jessica Jamison

    NMLS#1542764

    Loan type: Purchase

  • 4 out of 5 Stars
    in Virginia Would Recommend

    Jul 11, 2025

    Shannon Matlack, Loan Officer

    Loan Officer: Shannon Matlack

    NMLS#982020

    Loan type: Purchase

  • 5 out of 5 Stars
    in Tennessee Would Recommend

    Jul 11, 2025

    They were great ! Communication daily if needed. Never felt alone ! I have bought homes in the past but this has been the best experience !

    Khalil Diya, Loan Officer

    Loan Officer: Khalil Diya

    NMLS#2329406

    Loan type: Purchase

  • 4 out of 5 Stars
    in Oklahoma Would Recommend

    Jul 10, 2025

    My lender was Joshua Falke, he was absolutely stellar throughout the entire process. He walked me through step by step and explained everything to me so that I could understand, multiple times on occasion actually. He was prompt and every time I called he answered the phone, if I had to leave a seldom message he responded within an hour at most, probably not even that long. He gave me a heads up if he wasn’t gonna be in the office but would still call while on vacation to keep me informed. He is extremely knowledgeable about the process. He is an employee that every employer would love to have on their team. I’m sure satisfied that he was on my team. Thank you Josh and thank you Neighbors Bank.

    Joshua Falke, Loan Officer

    Loan Officer: Joshua Falke

    NMLS#2181237

    Loan type: Purchase

  • 5 out of 5 Stars
    in South Carolina Would Recommend

    Jul 10, 2025

    The entire team at Neighbors Bank made the home buying experience extremely easy. My fantastic loan officer, Jason Reddy, especially and the other folks I dealt with, everyone was great. I would definitely recommend Jason and the team at Neighbors to anyone looking to buy a home.

    Jason Reddy, Loan Officer

    Loan Officer: Jason Reddy

    NMLS#2110137

    Loan type: Purchase

  • 5 out of 5 Stars
    in Oklahoma Would Recommend

    I started my journey with neighbors bank April of this year and as of July 9th 2025 I am officially a homeowner. I never thought it would happen that fast and the team that I had with Neighbor’s Bank were top notch. Very clear communication even on weekends when they did not have to answers my questions and worked diligently to make sure this was a smooth process. I would definitely recommend and I will for sure use Neighbor’s Bank again if the opportunity arises.

    Lane Blalock, Loan Officer

    Loan Officer: Lane Blalock

    NMLS#2589995

    Loan type: Purchase

  • 5 out of 5 Stars
    in Illinois Would Recommend

    Jul 10, 2025

    Cecil Anderson, Loan Officer

    Loan Officer: Cecil Anderson

    NMLS#2180830

    Loan type: Purchase

  • 4 out of 5 Stars
    in Texas Would Recommend

    Jul 10, 2025

    Chad Werner, Loan Officer

    Loan Officer: Chad Werner

    NMLS#1100523

    Loan type: Purchase

  • 5 out of 5 Stars
    in Missouri Would Recommend

    Jul 9, 2025

    I gave a 10 because I know what a poor rating means. With that being said, I was never called when we were clear to close. I specifically gave the LC a date and time for closing and it was initially scheduled wrong. Please know your audience and realize not everyone does business by text message.

    Jessica Jamison, Loan Officer

    Loan Officer: Jessica Jamison

    NMLS#1542764

    Loan type: No cash-out refinance

  • 5 out of 5 Stars
    in Mississippi Would Recommend

    Jul 9, 2025

    I recommend Neighbors Bank to anyone interested in buying a home. The entire team from Heather, Chad, and Madison were awesome. All questions were answered and nothing was ever kept away. Thank you Neighbor's for helping me accomplish a huge goal off my check list. I look forward to sending more home buyers your way. Lawrence Robinson

    Chad Werner, Loan Officer

    Loan Officer: Chad Werner

    NMLS#1100523

    Loan type: Purchase

Send Your Feedback

We want to hear about your experience with Neighbors Bank!

Send your feedback »

Find the Right Mortgage for You
1,296 families started their quote today.