Unedited reviews from borrowers nationwide
5,295
Total Customer Reviews
96%
Would recommend Neighbors Bank
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They all help to make this dream of being a home owner possible, may God continue to bless Neighbors Bank.
Neighbors Bank has an amazing team of professionals that will take care of you on your whole homebuying journey, be prepared for exceptional service and thank you all for your hard work and dedication.
Overall great experience. Got me approved for the amount nobody else could. Thank you again to melissa, logan, and keri!!!
Neighbors Bank worked with me to bring my credit score up. They helped me get pre approved for my home loan with an amount that gave me many options as to what size home I was able to find. They were very helpful in answering my questions and helping me get where I needed to be while purchasing my home. Outstanding staff, I have never had so many people working together for me to get what I wanted. Thank you!
Melissa Janke and Logan Moore were fantastic to work with and provided outstanding service throughout the entire process. While I went into the home purchase process knowing my situation was likely to be above average in difficulty, they did not scoff one bit and truly made me feel as though my home purchase and getting to closing was as important to them as it was to me. I greatly appreciate their hard work for my benefit and would recommend them highly.
Shout out to Tessa Henderson. Great communication and attitude. Helped us with everything we needed during underwriting. Makes a huge difference feeling comfortable and able to trust the people your working with. Thanks Tessa!
Dealing with Neighbors Bank for my first home purchase was a great experience. They explained in detail on all of my questions and was very communicative with us throughout all the way through closing. They kept in contact even throughout the holidays and even though we was not able to close on the scheduled day, they were still helpful in getting it pushed to closing while having the information correct. Thank you for a great home buying experience.
Just GO For it.
Honesty right out the gate. Loved working with them because they answered all my random questions and were quick to respond via email/phone. They are down to earth, nice people that were happy to work with my loan process and it was quite the stress free experience.
This was our fourth home, and by far the best mortgage experience. So thanks again guys and girls.
Great experience overall! Everyone exceeded my expectations and helped me land a great home. Thanks!
The only suggestion I can give is as a first time homebuyer, more educational tools would be helpful. There were a lot of unforeseen fees that may be normal in the process but were unexpected with a new homebuyer. Having a more structured document with the expectations upfront would be extremely helpful.
Neighbors Bank made my home buying process easy and stress free. Their staff is top notch and worked diligently to get my loan closed. They were very communicative. I had a great experience working with Neighbors Bank. I would definitely recommend them to future homebuyers.
Jessica Seek and the whole team at Neighbors Bank, helped me so much during a tough time in which I had to refinance due to a divorce. They made the whole experience very easy and took care of me in a timely manner.
Any time I had a question about anything I just called and actually spoke to a person be it Chad Werner or Shelby Williams helped every step of the way.Fabulous to work with,have told friends and family as well ,will definitely use them again Great experience.