Neighbors Bank Reviews
Unedited reviews from borrowers nationwide
4,550
Total Customer Reviews
96%
Would recommend Neighbors Bank
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Emily in Missouri Would Recommend
Melissa was so great to work with! I was a first time homebuyer and she explained every step to me and was always available when I needed her!
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Jessica in Georgia Would Recommend
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Blayze in Arkansas Would Recommend
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Brian in Kentucky Would Recommend
I’ve dealt with other lenders trying to buy my first house and had no luck but neighbors bank came through and got it done I would highly recommend using them, lee Franklin and his team were my loan team he made everything so easy he knew the answer to everything and he was on it I couldn’t thank him enough I’m beyond proud with my experience with him. Again thank you Lee and neighbors bank!
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Bryan in Maryland Would Recommend
To the potential home buyers, I hope you have as much confidence and pleasure of having a smooth transaction as I did dealing with the employees at neighbors bank.
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Megan in Alabama Would Recommend
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Karl in Iowa Would Recommend
The process of securing our mortgage was in some ways easy and in some ways radically difficult.\nThe underwriting team constantly challenged documents and information that we provided despite the fact that the documents were from reliable sources and clearly met the requirements laid out before us. When we needed to show proof of money being transferred from one account to another, an agent from a reputable financial firm was taken aback by the lengths we were required to go to in order for the underwriters to accept our multiple forms of proof that a simple transfer had taken place.\nA great perk was that we could do the whole process online, which not only made things easier during the covid pandemic, but also allowed us to review and submit documents any time at our leisure.
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Rebekah in Virginia Would Recommend
Overall was a good experience and we were able to close on time. The only issues we had were a lack of communication from the loan officer and pipeline coordinator. We would not recommend this company for first time homebuyers, but if you know what you are doing then this would be a good company to work with.
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Heath in New Jersey Would Recommend
I would recommend anyone who needs to find a mortgage lender to use Neighbors Bank. They make it extremely easy when asking for documents. Everything is accessible online very quickly. The loan officers are friendly and professional. This was my first time ever going thru the process and I was very happy to work with this lender. My loan officer Lisa Kirk I would definitely recommend. She was so caring and you can really tell she loves helping her clients.\nHonestly I can't say enough how this process was from start to finish.
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Leslie in Iowa Would Recommend
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Matthew in Georgia Would Recommend
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Christina in Maryland Would Recommend
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Janique in Pennsylvania Would Recommend
Dalton and Jenna are the best they both get the job done fast and make you life easier. They will help you and push positive energy all the way . The are the best great teamworkers.
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Mike in Missouri Would Recommend
Great people to work with very knowledgeable staff for all your banking needs! For your mortgage needs call Jeff Wiese or Rachel Whalen 800-220-0600
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Bianca in New Mexico Would Recommend
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Jamie in Virginia Would Recommend
During this process Jessica, and Jenna made the banking part so easy and stress free from start to finish. I highly recommend them and Neighbors bank for anything you may need! Thanks to everyone
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Craig in Iowa Would Recommend
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Mitchell in Connecticut Would Recommend
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Tom in Michigan Would Recommend
Mr. Anderson was amazing to work with. He patiently clarified about a million questions for me while guiding me through the entire process. He was responsive even during his personal time to help my son and I get into a place of our own. I would recommend Neighbors Bank to anyone with an open ear. Throughout the entire stressful home buying process, Cecil and the Neighbors Bank team gave me peace of mind to make the entire experience simple and hassle free. My son and I will be forever grateful for helping us find our dream home. Thank you all so much!!
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David in Missouri Would Recommend
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Nancy in Alabama Would Recommend
Thank you, Neighbors Bank! I would highly recommend your services!
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Makenzee in North Carolina Would Recommend
They went above and beyond to get the loan that was best for us. Even with the difficult circumstances and challenges we faced, this was the first loan company that we ever came across, who fought tooth and nail to get us what we needed. Jamie & Melissa were absolutely phenomenal to work with. Also, our Pipeline Coordinator, Heather, was absolutely incredible with how persistent and dedicated she was to getting things done. I will always 10/10 recommend Neighbors Bank to anyone looking to purchase a home in the future!
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Eduardo in Indiana Would Recommend
it was a pleasant process working with neighbors bank they took care of every detail and aspect of the process and worked very quickly my request highly recommended I had an excellent experience
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Natasha in Rhode Island Would Recommend
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Alyssa in Arkansas Would Recommend
The loan process through Neighbors Bank was incredibly smooth and timely. My loan officer was amazing and made everything seemless. I would absolutely use them again.
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Michael in Tennessee Would Recommend
If you want a professional lender that cares and will hold your hand virtually every step of the way on you purchasing process of a new home go with Neighbour's and get Rachel Plaggenberg as your loan officer.
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John in Georgia Would Recommend
About a year ago we were in the process of buying a home that did not happen.\nWe were using a local mortgage company and it was a nightmare. We chose to find a firm based on reviews, not location or "who you know".\nBest decision ever!! There is not one thing I can say negative towards Neighbors Bank.\nJeff and his team have the best communication and service you just don't find anymore these days. No doubt for us to recommend and do future business with this company.\nTop Notch!!
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Heinrich in Pennsylvania Would Recommend
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