Unedited reviews from borrowers nationwide
4,554
Total Customer Reviews
96%
Would recommend Neighbors Bank
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Jessica Jamison knocked this home loan process out of the park! I had literally zero stress the entire time and she always got back to me whenever I had a question. I loved being able to utilize the online portal and see what stage my loan was at. It’s really user friendly and that’s a game changer in my book! Jenna Doolittle was the pipeline coordinator on my loan and she was super helpful in explaining why Neighbors Bank needed certain documents from me throughout the process and her communication was incredible as well! Thank you for everything, Jessica & Jenna!
Neighbors bank really needs to get the stuff together. Work on communication skills. And get a more organized software for there company to prevent sending same documents 3-5 times.
The staff were professional and extremely personable. The made this a great experience.
Neighbors Bank was and excellent choice for us. The team was super friendly and they made the home buying process easy. Using stable technology, and excellent customer service, and knowledge to get the loan approved! I Highly recommend them.
I would recommend Neighbors bank to home buyers
It wasn't an easy process but it's so rewarding at the end. Everyone was wonderful and encouraging and we are very grateful
Jessica and Jenna were both great! I got quick responses each time I asked a question and was always kept up to date on where we were in the process. The whole process was smooth and fast and painless thanks to both of them.