Unedited reviews from borrowers nationwide
5,330
Total Customer Reviews
96%
Would recommend Neighbors Bank
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My experience with Neighbors Bank was paramount. The team that supported me Jessica Monica, and Kylie stayed with me the entire time.Whatever roadblock came up against me. Those three stood by my side and kept me motivated, very positive. You have three angels within your firm that company would envy. everything was explain to professionally and respectfully.Knowledgeable professional personnel such as these three professionals are very hard to find. Jessica, Monica, Kylie keep up the good work, I will remember you all forever.
Do not use this bank. I guess this bank might be ok but their employees are greedy and heartless. Unhelpful and rude.
I would recommend neighbors bank to anyone looking to purchase a home. They were all friendly and kept me updated. The process went smooth and quickly.
Neighbors bank made my home buying experience great. Everyone I worked with was very helpful and very kind. They made sure everything went smoothly and was completed in a timely manner. I really appreciate everything they did to help my family with buying a first home.
Neighbors bank has been a fantastic group to work with. They made our first home buying experience easy and pleasant. The customer portal is easy to navigate and made exchanging information a breeze. Our loan officer Melissa J. was a blessing to us! We had no idea what to expect and she walked us through all of it and made sure we understood every process. She even called to check on us after closing to make sure we were doing good and that the closing went well. She comes highly recommended in our book!
Daryn Ennis was helpful with our process as well, but they made things very confusing at times. They were having us reach out to individuals that they were supposed to reach out to, so everyone was trying to communicate with everyone. There were also a few times were they misspelled my name which made communicate with my employer more difficult in order to confirm Neighbors Bank was legitimate.
Working with Neighbors Bank was an amazing experience. They were the only company that felt like they cared about me as a person and not just about getting paid.
Neighbors bank was outstanding and got me into a home when no one else could.
My Neighbors Bank Pipeline Coordinator Sara Unger was also so extremely helpful and generous with answering questions and being available and supportive. THANK YOU, SARA!
Jeff Wiese really helped us through the entire process. This was our first time buying a home and the previous loan officer we were working with through Movement was awful. I definitely recommend Neighbors Bank and specifically Jeff!
I would recommend them to anyone. In fact I am already referring my family to them .thank you for being very helpful