Unedited reviews from borrowers nationwide
4,568
Total Customer Reviews
96%
Would recommend Neighbors Bank
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I’m not one to normally brag on someone but I have told everyone about my very positive experience with neighbors bank and everyone involved. If I ever do this again I hope neighbors bank and Holly will be available! Thank you again...
Melissa is very friendly and knowledgeable. You can tell she\'s gotten good at what she knows and does. When I had questions she was able to explain things thoroughly to me. In addition, she was very efficient in responding back to me almost right away each time. I would highly recommend Neighbors Bank. I felt like Melissa was on top of her game and if I sell my current house and buy another one later on I will go through Neighbors Bank again.
This was my first time buying a home and I was very skeptical about the whole process and whether or not I’d even qualify, so I was just looking for information, not a sales pitch, but no one ever made me feel forced to proceed. The whole time was very helpful in answering all my questions and being very communicative throughout the whole process. Would absolutely recommend Neighbors Bank to another first time homebuyer.
Neighbors Bank made the entire process effortless...from the ease of the various forms that had to be signed, to providing outstanding service in the form of Lyndsy Richardson my loan officer and Chris Wappelhorst, the pipeline coordinator. It was a wonderful experience!
The team did a great job from start to finish and we couldn\'t have done it without their hard work and dedication to ensuring a timely transaction! Thanks for everything!
They are a great bank to work with.
Very nice and helpful
please have all your stuff together and ask a lot of questions
I was a little hesitant when I first started dealing with Steve V , I had already received a refi quote from another lender and in all honesty it was a really good quote . Steve told me he could beat that and save me money in the long run . Needless to say he did exactly what he said he was going to do . Any concerns or questions I had throughout the process Steve dealt with right away. He told me exactly how the process was going to go and he followed that to a T . I have to say this experience was unparalleled to anything I have ever experienced before. The professionalism and caliber of Steve was something I’ve never seen in my buying or refi experience and Neighbors Bank has a truly dedicated and trustworthy individual in Steve . Highly recommend these fine people !!!