Unedited reviews from borrowers nationwide
4,568
Total Customer Reviews
96%
Would recommend Neighbors Bank
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Melissa Janke and Sarah Treat made the process of getting a mortgage easy to digest. The steps to filling out the paperwork and getting necessary documents were broken down in digestible pieces as to not overwhelm their client. It was an easy flow.
Neighbors Bank was extremely helpful throughout my entire house-buying process. I\'m a first time home buyer so I went in to the experience with a lot of apprehension, but they were GREAT about helping me through each step of the way, very clear in explaining what I needed to do, and very personable which made the process that much better! They truly cared. I cannot say this enough.
My home purchase loan process was the smoothest I\'ve ever experienced thanks to Neighbors Bank Loan Officer Jessica Jamison and Team Lead Chris Wappelhorst. I highly recommend both of them to anyone looking to finance the purchase of a home.
Never had a loan go this smoothly. Melissa Janke was always there to answer any questions and to advise me on what I needed to do.
True professionals and a quick process. You would be hard pressed to find a better lender!
I would definitely recommend Neighbors Bank for a home loan Brain and Alex were both great to work with!
Jake and his team did a phenomenal job working with me on a new construction home. Their communication was top notch and the online portal was a hassle-free way for me to provide information and view and sign documents with just a couple clicks. They were able to get me down to the interest rate I was looking for and made sure that my escrow lines were set up correctly, which can be difficult for new home builds. I highly recommend them!
Very simple and easy. Great communication throughout the process.
Make sure you are given a timeline of when steps will be completed. Be prepared to call frequently and inquire on status of loan since the one displayed in the portal is misleading.
My loan team worked harder than I ever expected. These guys know there stuff when it comes to navigating through the home loan process. The portal makes the process so much easier to follow and understand. I felt Lee Franklin was there every step of the way!
I will absolutely use Neighbors Bank and Jessica for all of my mortgage needs in the future.