Unedited reviews from borrowers nationwide
4,922
Total Customer Reviews
96%
Would recommend Neighbors Bank
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Neighbor's Bank and team, particularly Tim, Tyler, Becca, and Caleb, were so helpful throughout the home-buying process. When I was stressed and had questions, they were always there to answer and keep me updated. I enjoyed working with all of them. I also really enjoy the NB website! The portal makes it so easy to quickly upload necessary documents. I'm so glad we chose to purchase through Neighbor's Bank. My family is so happy in our new home! Thanks, NB!
I'm 100% satisfied with the preference and dedication of the entire team at neighbors bank they worked hard to make our dream a reality
What a seamless process! I thought the “To Do” list helped me keep on track and was so easy to use. Jessica Jamison was so wonderful to work with and talked me through all of my (many) questions. Kara Muenks is phenomenal as well - great communication! She took great care of me. Super impressed with this duo - true professionals in every aspect. I’m simply over the moon with my new home, and although it will hopefully be my “Forever” home, I wouldn’t hesitate to work with this team again.
I always dreamed of buying a house to settle down in and Neighbors Bank made that dream a reality! They made a process I thought would be terrible extremely smooth and easy. I’m so glad I chose them for my loan!
Neighbors bank themselves are not terrible although the communication does need some work. In total most of the frustration comes from the USDA themselves
This is the worst lending experience we have ever had. Our loan officer made a huge error that cost us both money and time wasted. There were multiple times throughout the process that we did not think we would get to close due to no fault of our own. We were left in the dark during some of the most stressful times and would never use neighbors again. We cannot wait until our mortgage is sold to another lender.
Once I found a home to buy, they stayed on top of things. We got it done in less than 30 days from start to finish.
We had a positive experience using neighbors bank. The people on our team answered all our questions about the process. They were very knowledgeable
The underwriting process is very thorough but it leads to a smooth closing.
Neighbors Bank provided me with a wonderful, seamless home buying experience!
Very tedious application process but the whole team was very helpful. You’re my first choice if I decide to get a bigger place in the future.
The team really is top tier. I can't thank them enough for help making my dreams come true. They made the whole experience feel amazing. I highly recommend them.