Unedited reviews from borrowers nationwide
5,304
Total Customer Reviews
96%
Would recommend Neighbors Bank
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Working with Neighbors Bank was a very friendly experience, they helped me in every way they could as a first time homebuyer.
During our process we worked with Jessica and Kara and we could not have asked for a better team. They were always available to answer the many of questions we had, was always willing to talk through things we did not understand, and continued to educate and notify us of the next steps we should expect. Buying a house (and selling at the same time!) can be a lot, but Jessica and Kara made the process so easy. Thanks for helping us complete our journey in getting the house we are excited to call HOME ! - The Dill Family
My LC Kara Muenks is phenomenal. She was extremely quick to respond and answered all my questions thoroughly and with genuine care. I hope that she is involved in my next home finance when the time comes. Couldn’t recommend her enough!Keri Dyer, my credit help specialist was absolutely awesome. She answered all my credit questions and concerns in a timely, thorough manner. I truly can’t thank her enough for her help and education. I’m still using her advice and information now to continue building my credit.Thanks to all three of you and whoever else was involved. Neighbors Bank is awesome. I will be recommending you all to anyone that’s looking to purchase a home using USDA. Thanks again.
Great experienced team! I would definitely recommend Neighbors Bank!
You will never regret working with Neighbors. They work hard for you and always had my best interest at heart. I will always recommend their services to my family and friends.
Charlie was great and this is why when our realtor recommended switching to a local lender I decided to stick with neighbors bank. However I would always tell a home buyer to go with a local bank. This was a frustrating process at the end when Tyler and I should have been sooo excited to close. However it was sketchy and not comforting to be using this bank.
Great service and I’m Very satisfied!
Our experience working with Neighbors Bank was outstanding! Khalil and Brooke were responsive, helpful, knowledgeable, and there for us every step of the way. We closed right on time and things could not have been any smoother. We highly recommend Neighbors Bank and this team of mortgage professionals!
The overall underwriting and documentation procedures significantly diminished the positive experience of purchasing our home, causing substantial emotional strain.
As I already said that they are all good people, serious in their job , ready to answer and serve people.
It could take longer than expected to go through the process because they are very thorough with everything the do so when the loan finally gets to the final act of it actually being approved there is almost zero question that you will get the loan and if you are lucky enough for Mrs Spadie be thankful because she is AWESOME!
They made it a simple and straight forward progression toward owning a home.
I will definitely be recommending Neighbors Bank to any friends and family! This was our first home purchase together and they made it so easy.