Showing all 7,142 unfiltered reviews
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Erasmo in Nebraska Would Recommend5 out of 5 Stars
Jan 16, 2026
Loan Officer: Jessica Seek
NMLS#2110132
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Shianne in West Virginia Would Recommend5 out of 5 Stars
Featured review from Jan 16, 2026
Marissa, Ashley & Tiffani were an amazing team to work with - They kept me updated on the process, explained all of my loan information well and were overall very kind. I would highly recommend Neighbors Bank, especially as a first time home buyer!
Loan Officer: Marissa Nichols
NMLS#902827
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Wylie in New Mexico Would Recommend5 out of 5 Stars
Featured review from Jan 15, 2026
There were times, that I thought, would not get the home, because of the different steps it took to complete
Loan Officer: Lee Franklin
NMLS#1990666
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Teri in Virginia Would Recommend5 out of 5 Stars
Jan 15, 2026
Loan Officer: Travis Seitzinger
NMLS#2673107
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Marc in Ohio Would Recommend5 out of 5 Stars
Jan 15, 2026
Loan Officer: Jessica Seek
NMLS#2110132
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Denise in Ohio Would Recommend5 out of 5 Stars
Jan 15, 2026
Loan Officer: Bob Anderson
NMLS#994072
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Margaret in Vermont Would Recommend4 out of 5 Stars
Jan 15, 2026
Loan Officer: Christian Gentil
NMLS#2355963
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Melissa in Arkansas Would Recommend5 out of 5 Stars
Jan 15, 2026
Loan Officer: Bentley Stilwell
NMLS#2355453
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Jacob in South Carolina Would Recommend5 out of 5 Stars
Jan 15, 2026
Loan Officer: Chris Yackley
NMLS#2110129
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Zach in Missouri Would Recommend4 out of 5 Stars
Jan 15, 2026
Loan Officer: Ashley Patterson
NMLS#2110130
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Kevin in Indiana Would Recommend5 out of 5 Stars
Featured review from Jan 15, 2026
The people of neighbor’s bank have been phenomenal.
Loan Officer: Reed Steuber
NMLS#1842866
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Casey in Missouri Would Recommend5 out of 5 Stars
Featured review from Jan 14, 2026
Chad,mario,and jd really made the experience easy to deal with great team to work with. I would highly recommend you guy's in the future thank you!
Loan Officer: Chad Werner
NMLS#1100523
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Madeline in Kentucky Would Recommend5 out of 5 Stars
Jan 13, 2026
Loan Officer: Marissa Nichols
NMLS#902827
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Ryan in Indiana Would Recommend5 out of 5 Stars
Featured review from Jan 13, 2026
Great experience throughout the entire process.
Loan Officer: Lee Franklin
NMLS#1990666
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Veronica in Indiana Would Recommend5 out of 5 Stars
Featured review from Jan 13, 2026
Neighbors bank made home buying so much easier with USDA, even amidst a government shutdown. I would absolutely recommend them to anyone looking for a great experience and knowledgeable lender for USDA!
Loan Officer: Rob Parham
NMLS#1524830
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Denise in South Carolina Would Recommend5 out of 5 Stars
Featured review from Jan 13, 2026
Everyone was great from the beginning with Carina to Jennifer and Lee . I was going to go with someone else but Carina was just such an incredible help and had so much knowledge. She treated me like family and that’s what matters. I was so afraid but she talked me through everything.
Loan Officer: Lee Franklin
NMLS#1990666
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Jeffrey in Pennsylvania Would Recommend5 out of 5 Stars
Featured review from Jan 13, 2026
It was my first time in a home and I was a little nervous, but Tim V. And the rest of the team were very informative and very helpful. And were always there when I needed them. Thank you NEIGHBORS BANK.
Loan Officer: Tim Vieck
NMLS#2181144
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Aaron in Missouri Would Recommend5 out of 5 Stars
Jan 12, 2026
Loan Officer: Jessica Jamison
NMLS#1542764
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Sulaman in Indiana Would Recommend5 out of 5 Stars
Jan 12, 2026
Loan Officer: Miranda Phillippe
NMLS#2486151
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Nathan in New Hampshire Would Recommend4 out of 5 Stars
Jan 12, 2026
Everyone was very helpful. Chad and Tyler both eased my mind a few times during the very stressful process. They always got back to me quickly when I had questions.
Loan Officer: Chad Werner
NMLS#1100523
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Blaine in Pennsylvania Would Recommend5 out of 5 Stars
Featured review from Jan 12, 2026
Everyone from my loan team did an exceptional job and helped me to understand the do's and dont's of buying my first home
Loan Officer: Tim Vieck
NMLS#2181144
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Cynthia2 out of 5 Stars
Jan 11, 2026
Though my loan went through and I got a place my representatives were very rude, did not keep me up-to-date on what was going on had me do the same things. 3 or 4 2ld me my loan wouldn't go through when they told me it would and just kept me jumping through hoops. For days.
Loan Officer: Ashley Patterson
NMLS#2110130
Response from Kaleb, Client Advocate :
Thank you for your feedback, and while I’m glad your loan went through, I’m truly sorry for the experience you had along the way. This is not the level of service we aim to provide, and I completely understand your frustration. Your feedback is being taken seriously, and we’re working to address these issues so future borrowers don’t face the same challenges.
If you're open to talking more, I’d appreciate the chance to listen and help however I can.
clientadvocate@neighborsbank.com
833-919-1229 -
Julie in Oklahoma Would Recommend5 out of 5 Stars
Jan 11, 2026
Loan Officer: Kolby Hurt
NMLS#1751276
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Logan in Tennessee Would Recommend5 out of 5 Stars
Featured review from Jan 11, 2026
Every step from start to finish neighbors banks was there from Mario to Chad to JD any questions I had or any updates they were there.
Loan Officer: Chad Werner
NMLS#1100523
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Subarna in Alabama Would Recommend5 out of 5 Stars
Jan 10, 2026
Loan Officer: Lee Franklin
NMLS#1990666
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Devin2 out of 5 Stars
Jan 10, 2026
Loan Officer: Kerry Alexander
NMLS#2653612
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Barbara in Kansas Would Recommend5 out of 5 Stars
Featured review from Jan 10, 2026
Right from the start I had someone to talk too and help me through this process. Maybe not the same person every time, but there was always someone that was taken care of my worries and what I needed to do next. I’m very happy with this service.
Loan Officer: Lee Franklin
NMLS#1990666
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Joyce in Virginia Would Recommend5 out of 5 Stars
Featured review from Jan 10, 2026
We had put in 3 offers on houses and did not go through with them. We finally found the right house. Neighbors bank did all the work up on every house and never complained. They were great and I would highly recommend them.
Loan Officer: Melissa Janke
NMLS#995505
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