Showing all 7,035 unfiltered reviews
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Veronica in Oklahoma Would Recommend5 out of 5 Stars
Featured review from Dec 18, 2025
Easy to work with and always someone available.
Loan Officer: Marissa Nichols
NMLS#902827
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Johnny in Virginia Would Recommend5 out of 5 Stars
Featured review from Dec 18, 2025
Josh and Charles are excellent at what they do ! They made my experience outstanding.
Loan Officer: Joshua Falke
NMLS#2181237
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Ian in Louisiana Would Recommend5 out of 5 Stars
Featured review from Dec 17, 2025
Derek and Abbie were pretty much a dream team through the purchase of my first home. They set realistic expectations, were thorough with their explanation of the process, and we always there with an answer for inquiries I'd submit. The beginning of my home buying process was complicated by not knowing where it was exactly that I wanted to buy, but Derek enthusiastically helped connect me with trusted realtors in my areas of interest, and was always happy to crunch numbers on properties I liked to help keep me in my financial lane. Neighbors Bank's online loan application portal made the process of sharing all needed documentation a breeze. Derek and Abbie had even pointed me in the direction of a reputable insurance agent who I was able to get home and auto insurance quotes from that beat the pants off the competitors. Once I was given the "cleared to close" green light, the remainder of the process couldn't have gone more smoothly. Derek and Abbie provided regular encouraging feedback the whole way through. Between them and my realtor, I felt part of a team, hell bent to help me turn the keys on my first home. I can't recommend Neighbors Bank highly enough. They are second to none!
Loan Officer: Derek Wilson
NMLS#2653342
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Chad in West Virginia Would Recommend5 out of 5 Stars
Featured review from Dec 17, 2025
Loan team was exceptionally patient and helpful through the entire process. This was my first time ever experiencing this process and everyone at Neighbors Bank made it so easy.
Loan Officer: Chad Werner
NMLS#1100523
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Erin in Louisiana Would Recommend5 out of 5 Stars
Dec 17, 2025
Loan Officer: Jason Reddy
NMLS#2110137
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Sarah in West Virginia Would Recommend4 out of 5 Stars
Dec 17, 2025
Loan Officer: Mckenzie Ruiz
NMLS#2217886
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Caitlyn in Georgia Would Recommend5 out of 5 Stars
Featured review from Dec 17, 2025
I had only ever heard horror stories of buying a home! My team was amazing and helped me stay informed and in the picture!
Loan Officer: Marissa Nichols
NMLS#902827
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Velvet in Pennsylvania Would Recommend5 out of 5 Stars
Featured review from Dec 17, 2025
Everyone was very helpful and we got the we wanted. Thank you do much to everyone
Loan Officer: Marissa Nichols
NMLS#902827
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Gary in Florida Would Recommend5 out of 5 Stars
Featured review from Dec 17, 2025
Everyone involved was polite, courteous, and professional.
Loan Officer: Rob Parham
NMLS#1524830
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Michael in Mississippi Would Recommend4 out of 5 Stars
Dec 17, 2025
Loan Officer: Marissa Nichols
NMLS#902827
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Daniel in Maryland Would Recommend5 out of 5 Stars
Featured review from Dec 17, 2025
They really made the home buying process easy to navigate with constant updates on what was needed from me.
Loan Officer: Chad Werner
NMLS#1100523
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Lacey in Nebraska Would Recommend5 out of 5 Stars
Dec 16, 2025
Loan Officer: Chad Werner
NMLS#1100523
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Brian in Louisiana Would Recommend5 out of 5 Stars
Dec 16, 2025
Loan Officer: Tim Vieck
NMLS#2181144
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Kelly in Oregon Would Recommend5 out of 5 Stars
Featured review from Dec 16, 2025
As a first time homebuyer, Neighbors Bank made my experience a breeze! Christian and Rachel worked quickly and efficiently to meet my needs, and I was able to close on my home in a reasonable time frame. I am so thankful for all their hard work! 10/10 would recommend.
Loan Officer: Christian Gentil
NMLS#2355963
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Eileen in Alabama Would Recommend4 out of 5 Stars
Dec 16, 2025
Everyone at Neighbors Bank that I spoke with, were very helpful and more than willing to answer all of my questions. It made this process easier and I appreciated that.
Loan Officer: Aspen Harris
NMLS#2538805
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Rodney in Pennsylvania Would Recommend5 out of 5 Stars
Dec 16, 2025
Loan Officer: Bentley Stilwell
NMLS#2355453
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Donovan in North Carolina Would Recommend5 out of 5 Stars
Dec 16, 2025
Loan Officer: Mike Kane
NMLS#2295187
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Patricia in Florida Would Recommend5 out of 5 Stars
Dec 16, 2025
Loan Officer: Mike Kane
NMLS#2295187
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Shawn in Pennsylvania Would Recommend4 out of 5 Stars
Dec 15, 2025
Loan Officer: Marissa Nichols
NMLS#902827
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Snezhana in California Would Recommend5 out of 5 Stars
Featured review from Dec 15, 2025
I initially tried to work with my bank, but they were very unresponsive. They didn’t know many details, ignored my questions, and my loan officer would disappear without any explanation. I was extremely stressed because this was my first time buying a home.Eventually, I became exhausted and decided to apply with a smaller bank instead of my large, well-known bank. I submitted my application late at night, and by the next morning a loan officer contacted me, introduced himself, and we immediately started working together. His name is Jacob, and he was absolutely amazing.Jacob was always available. I even texted him late at night, and he always replied. He answered all my questions and explained everything clearly. I had a complicated situation because I work two jobs — one full-time and one part-time. I was worried they wouldn’t count my income from the second job since I had only been there for one year, but Jacob went to underwriting department and talked with them, they said it’s ok which gave me so much relief. I used to read a lot of reviews from Reddit etc. Most I was afraid that someone worked less than two years it’s why end of everything they got denied. I liked that Jacob asked even before we started. He found me Agent right away and my agent found all inspectors etc.Then I had loan coordinator I think. We worked together for about a month and a half because the first house I chose had many issues and didn’t pass inspections. Then I found a better home 😬 then decided to change homes, they fully supported me again, even though it meant more work for them.In the end, I moved into a beautiful home, and I couldn’t be happier. The home-buying process is incredibly stressful — full of uncertainty and anxiety — but I made it through only because of this team. I was so overwhelmed at times that I even cried, sometimes couldn’t even sleepAlso Jacob found the cheapest home insurance, but I’ m person who always try to safe money, so I called to 4 different insurances and mine from Mercury was cheapest. The staff was truly top-tier, and I wholeheartedly recommend them to anyone looking to buy a home. Now I have a magnet ‘ Home sweet home’😃🏡
Loan Officer: Jacob Johannessen
NMLS#2515351
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Jordan in Indiana Would Recommend5 out of 5 Stars
Featured review from Dec 15, 2025
Even through the government shutdown, Neighbors bank was with us all the way. We received constant communication and never felt alone throughout our purchasing process.
Loan Officer: Jessica Seek
NMLS#2110132
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Matthew in Ohio Would Recommend4 out of 5 Stars
Dec 15, 2025
Loan Officer: Bob Anderson
NMLS#994072
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Christopher in Arkansas Would Recommend5 out of 5 Stars
Featured review from Dec 15, 2025
The overall expiration was great. I felt like I had someone I could rely on to guide me through the process of making my home purchase.
Loan Officer: Christina Jordan
NMLS#2672750
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Hannah in Indiana Would Recommend5 out of 5 Stars
Dec 15, 2025
Loan Officer: Chris Whitt
NMLS#2652987
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Mary in Georgia Would Recommend5 out of 5 Stars
Featured review from Dec 15, 2025
They made the whole process stress free! Great communication and follow up was always quick. Step by step process and deadlines well communicated. Great experience with Shannon and Lily, both top notch!
Loan Officer: Shannon Matlack
NMLS#982020
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Danielle in Michigan Would Recommend4 out of 5 Stars
Dec 13, 2025
They approved us when we struggled with other banks. Worked with us when needing paperwork. Helped us the whole way and always answered questions. Reed was awesome and helped us even while he was on his vacation.
Loan Officer: Reed Steuber
NMLS#1842866
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Timmothy in Alabama Would Recommend5 out of 5 Stars
Featured review from Dec 13, 2025
Neighbors Bank was absolutely amazing to work with! Chris and Justina were great on communication and making sure I found the perfect home and got to the closing table within my small time frame. Being a first time home buyer I had a lot of questions and obstacles to overcome. Chris was always there to clarify any questions I had and met all of my lending needs. I would definitely recommend neighbors bank to anyone looking to buy a home!!
Loan Officer: Chris Yackley
NMLS#2110129
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Tina in Massachusetts Would Recommend5 out of 5 Stars
Featured review from Dec 13, 2025
Evan and Max were amazing to work with. They helped walk me through every hiccup that came along.
Loan Officer: Evan Booker
NMLS#2292959
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Kevin in Kentucky Would Recommend5 out of 5 Stars
Featured review from Dec 13, 2025
Using neighbors bank for a government loan is time-consuming a lot of useless paperwork and neighbor's bank took their time to go over everything with us making sure we understood everything and then when the government shutdown continue to do what they needed to do with limited resources due to the government shutdown and they were able to get our loan closed just under two weeks late due to the shutdown which was over a month. I plan on to continue to use them and refer them
Loan Officer: Tim Vieck
NMLS#2181144
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Isabella in West Virginia Would Recommend5 out of 5 Stars
Dec 13, 2025
Loan Officer: Shannon Matlack
NMLS#982020
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