Unedited reviews from borrowers nationwide
5,126
Total Customer Reviews
96%
Would recommend Neighbors Bank
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Neighbor's Bank and team, particularly Tim, Tyler, Becca, and Caleb, were so helpful throughout the home-buying process. When I was stressed and had questions, they were always there to answer and keep me updated. I enjoyed working with all of them. I also really enjoy the NB website! The portal makes it so easy to quickly upload necessary documents. I'm so glad we chose to purchase through Neighbor's Bank. My family is so happy in our new home! Thanks, NB!
I'm 100% satisfied with the preference and dedication of the entire team at neighbors bank they worked hard to make our dream a reality
I always dreamed of buying a house to settle down in and Neighbors Bank made that dream a reality! They made a process I thought would be terrible extremely smooth and easy. I’m so glad I chose them for my loan!
What a seamless process! I thought the “To Do” list helped me keep on track and was so easy to use. Jessica Jamison was so wonderful to work with and talked me through all of my (many) questions. Kara Muenks is phenomenal as well - great communication! She took great care of me. Super impressed with this duo - true professionals in every aspect. I’m simply over the moon with my new home, and although it will hopefully be my “Forever” home, I wouldn’t hesitate to work with this team again.
This is the worst lending experience we have ever had. Our loan officer made a huge error that cost us both money and time wasted. There were multiple times throughout the process that we did not think we would get to close due to no fault of our own. We were left in the dark during some of the most stressful times and would never use neighbors again. We cannot wait until our mortgage is sold to another lender.
Neighbors bank themselves are not terrible although the communication does need some work. In total most of the frustration comes from the USDA themselves
Very tedious application process but the whole team was very helpful. You’re my first choice if I decide to get a bigger place in the future.
We had a positive experience using neighbors bank. The people on our team answered all our questions about the process. They were very knowledgeable
Once I found a home to buy, they stayed on top of things. We got it done in less than 30 days from start to finish.
Neighbors Bank provided me with a wonderful, seamless home buying experience!
The underwriting process is very thorough but it leads to a smooth closing.
I recommend Tim and Tyler! 100/10! Very thankful for their help and guidance through out this process!
You have my gratitude and refer others to you.