Neighbors Bank Reviews

Good company

Loan Officer: Garret Ennenbach

NMLS#1968118

Loan type: Purchase

Great people, great technology, great experience!

Loan Officer: Jessica Jamison

NMLS#1542764

Loan type: Purchase

They made the process easy and efficient. They were all very personable. Overall a wonderful experience.

Loan Officer: Chad Werner

NMLS#1100523

Loan type: Purchase

Rob & Mariah were fantastic they made this process smooth for us and helped ease my anxiety throughout the whole thing.

Loan Officer: Rob Parham

NMLS#1524830

Loan type: Purchase

Working with Neighbors bank was a huge mistake. Yes things got taken care of in the end. but it wasn't without a fight. The Good Lord saw me through the whole thing. From the very beginning I was asked to down load their app to "make things easier" I ended up using the web browser to upload everything asked of me. which wasn't a huge deal. but I was asked to upload the same document multiple times. thing that should have been asked for weeks prior to my closing date were only requested the day of, to two day prior to closing day. I even had to push back the closing date because of this matter. I wasn't able to take possession of my home after signing. The other realtor came into the room to give me the keys to my new home and the lady from the title company told him "the lenders won't send the funds." So I didn't even get the keys to my house till three days after signing for it. I don't know why Neighbors bank wouldn't send the funds on the day of closing. there was A LOT I didn't know or understand and noone from Neighbors Bank would explain or help me understand. I was told three diffrent amounts to bring to closing. I was told to bring a cashier's check so I kinda needed to know the EXACT amount. which I didn't get untill 10minutes before my scheduled appointment time with the title company on closing day. So many people hand there hands in my file I couldn't keep it straight. Lee went on leave. so someone stepped in to cover him. then Rachael was out of office so someone completely diffrent stepped in to work in here place. I felt like I was getting passed around and being told diffrently by everyone to spoke with. When I was expressing that I needed comunication from them. Rachael shot back at me with "I tried calling you dont anser you phone." This was after I've expressed myself multiple times that I can not answer my phone calls at work and they will need to contact be between such and such hours or email/text me. My realtor informed them the same thing. Yet, Phone calls were the method of contact. knowing I can not take that call. there was so much wrong with this whole "adventure."

Loan Officer: Lee Franklin

NMLS#1990666

Loan type: Purchase

100 out of 10

Loan Officer: Lee Franklin

NMLS#1990666

Loan type: Purchase

I can't say enough about the team of people from Andrea to Khalil to Rosina they were all amazing. They were all encouraging.

Loan Officer: Khalil Diya

NMLS#2329406

Loan type: Purchase

Neighbors bank worked with me through my difficult hours and helped me buy my first home. We had some hiccups along the way and some minor setbacks but in the end it happened.

Loan Officer: Kolby Hurt

NMLS#1751276

Loan type: Purchase

Your staff and constituents involved in my home purchase were a true blessing. I would've never imagined such a friendly and professional for a transaction like this. Please extend my sincere thanks and appreciation to the team that seen this through development.

Loan Officer: Holly Bernal

NMLS#1435831

Loan type: Purchase

I highly recommend neighbors bank! From the beginning to the end they helped me and my family do what was necessary to become first time homeowners.

Loan Officer: Gabrielle Theoharis

NMLS#2578527

Loan type: Purchase

Would highly recommend neighbors bank to anyone looking to purchase a home, especially first time home buyers who have no idea of the home buying process. They provide you with a good team to help walk you through the process.

Loan Officer: Rob Parham

NMLS#1524830

Loan type: Purchase