Unedited reviews from borrowers nationwide
4,914
Total Customer Reviews
96%
Would recommend Neighbors Bank
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Overall great experience
The team at Neighbors Bank are awesome! They know what they're doing. They made the process go very smooth. I work as a mortgage loan processor and the way they handled the process was awesome and I even shared so of the things they do with my boss because I was so impressed with everything. Thank you!
The experience of obtaining a mortgage is very thorough and detail oriented. It helps to work with a company that makes the process quick and easy be done electronically and they are always there to answer your questions when you have concerns about anything in the process..
I would highly recommend Neighbors Bank to anyone. And if I need a new home in the future I already know who my go to is! It's a bummer I can only give a raiting of 10 when that still seems low to me.
Our Loan Officer, Tim Vieck, explained every step of this process and answered all of our questions. This was our first time buying a home and every other bank we reached out to made it seem impossible for us to purchase a home. Tim helped us along the way and reassured us when we had questions. This would not have been possible without the guidance we received from Tim and Neighbor's Bank.
Very helpful throughout the whole process. Very friendly and knowledgeable staff. I couldn’t imagine having gone through this process with anyone else
I want to warn new or first home buyers prepare yourself for the process. Its stressful and takes alot of paperwork sometimes just remember your team is in your corner so breath and get them what they ask for and you will be happy in the long run but don't get discouraged or give up.
Very honest friendly and super fast wrote contact on Jan 25 closed on April 1st!! Would recommend to anyone looking for a home loan !
My biggest concern is we were given the clear to close but they weren’t completely done with having the property re-appraised, also after we were given the go ahead on closing day, we waited 2 hours for loan documents to be sent to the title company and only after my realtor reached out quite a few times, did it get finished. Also the person who was supposed to be sending the documents would not answer texts or calls from my realtor to find out what was going on. Otherwise it was a fairly seamless process.
This was my first home buying experience. The team at neighbors bank helped me understand the steps I needed to take as I was very novice to the whole process. I honestly didn’t think things were going to work out but, in the end I was able to sign contract to get into my first home. I can’t thank the team enough for helping me acquire one of my life’s goals.