Showing All 7,245 Unfiltered Reviews
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5 out of 5 Stars
Everyone was so helpful and patient with me. I appreciated the frequent updates and support
Loan Officer: Jessica Jamison
NMLS#1542764
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5 out of 5 Stars
My dream is to buy a home.I found on google an ad, I opened the banks website,filled the information,and I found wonderful employees at my services and in contact with me every moment ,thanks to their an amazing efforts, I got approved and now I own a home,it was a coincidence that happened successfully with in two months.Thanks for your support and great services.
Loan Officer: Reed Steuber
NMLS#1842866
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5 out of 5 Stars
Everyone was so helpful proactive made the buying process stress free . Special thanks to Tim n Nina
Loan Officer: Tim Vieck
NMLS#2181144
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5 out of 5 Stars
Loan Officer: Reed Steuber
NMLS#1842866
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5 out of 5 Stars
Everyone was really nice and helpful. I never felt alone, and updates were quick and often. The website is also nicely designed and using it was intuitive.
Loan Officer: Marissa Nichols
NMLS#902827
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4 out of 5 Stars
Loan Officer: Jessica Seek
NMLS#2110132
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5 out of 5 Stars
Tim Vieck was a great help! He made the process smooth and answered any questions that I had no matter what! Thank you l again for helping us buy our dream family home.
Loan Officer: Tim Vieck
NMLS#2181144
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5 out of 5 Stars
Shannon Matlock helped us and made everything so clear that I had no issues from the start. Great people to work with!
Loan Officer: Shannon Matlack
NMLS#982020
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5 out of 5 Stars
As a first time home buyer, the process can be very overwhelming and stressful. If your anything like me, you will have a lot of questions. Luckily, neighbors bank was there to help us every step of the way, and guide through the entire process. They answered every one of our questions in a timely manner. I would recommend them to anyone!
Loan Officer: Jessica Jamison
NMLS#1542764
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5 out of 5 Stars
I would most certainly recommend Neighbors Bank especially if you are a new home owner. They understand how overwhelming it is and make is so much easier to navigate buying your first home.
Loan Officer: Gwen Spadie
NMLS#2461346
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1 out of 5 Stars
Loan officer (Lee) was not responsive to my questions and often short and rude. Loan coordinator (Rachel) was non-existant through the entire process. Towards the end of the process we were given less than 24 hours notice of the actual closing date and time. I literally had to sit at my bank which was over an hour away, waiting for the closing cost number to given to me so I could get a cashiers check. Then on closing day we signed and was in the middle of the move when the title company said the lender sent over more paperwork to come and sign. It completely through our plans for moving off. The overall lack of communication and complete disregard of our questions was the biggest issue.
Loan Officer: Lee Franklin
NMLS#1990666
Response from Kaleb, Client Advocate :
Thank you for your feedback, and I’m very sorry for the stress and poor communication you experienced. You deserved better—especially during such an important time. I understand how frustrating the last-minute changes and lack of support must have been, and I appreciate you bringing this to our attention.
I’d welcome the chance to speak with you directly to better understand and address your concerns.
clientadvocate@neighborsbank.com
833-919-1229 -
5 out of 5 Stars
Jason Reddy and his team were nothing short of fantastic. Buying my first home was so easy and hassle free becaue of Jason. I have already recommended him and his team to friends.
Loan Officer: Jason Reddy
NMLS#2110137
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3 out of 5 Stars
Loan Officer: Tim Vieck
NMLS#2181144
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4 out of 5 Stars
Loan Officer: Bentley Stilwell
NMLS#2355453
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5 out of 5 Stars
My mortgage team was fantastic thru the whole process!
Loan Officer: Marissa Nichols
NMLS#902807
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5 out of 5 Stars
Marissa , Justice and JD did a great job. I would certainly recommend them to anyone who is interested in purchasing a home. Thanks
Loan Officer: Marissa Nichols
NMLS#902827
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5 out of 5 Stars
Loan Officer: Rob Parham
NMLS#1524830
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5 out of 5 Stars
Very easy and extremely helpful with everything.
Loan Officer: Jason Reddy
NMLS#2110137
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5 out of 5 Stars
They were fast and very helpful with walking me through the steps and always answer all my questions without hesitation.
Loan Officer: Lee Franklin
NMLS#1990666
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5 out of 5 Stars
My husband and I loved the experience we had here at Neighbors Bank. Marissa and her team were great. They kept us informed each step of the way, always answered our questions quickly, and were extremely patient with us. I would recommend Neighbors Bank to our friends AND family!
Loan Officer: Marissa Nichols
NMLS#902827
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5 out of 5 Stars
Honest, transparent, competitive, and supportive throughout the home buying process.
Loan Officer: Jessica Jamison
NMLS#1542764
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5 out of 5 Stars
Loan Officer: Marissa Nichols
NMLS#902827
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5 out of 5 Stars
Very easy process hard working team
Loan Officer: Tim Vieck
NMLS#2181144
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5 out of 5 Stars
Loan Officer: Christian Gentil
NMLS#2355963
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5 out of 5 Stars
Loan Officer: Ashley Mirth
NMLS#2589911
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5 out of 5 Stars
Everyone at Neighbors bank was excellent. They were updating me on the to do list, explaining what they need and why, and very polite and professional.
Loan Officer: Marissa Nichols
NMLS#902827