Unedited reviews from borrowers nationwide
5,225
Total Customer Reviews
96%
Would recommend Neighbors Bank
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The credit assist team was outstanding! They helped get my score from a 580 to a 640 in three months.
I highly recommend Neighbors Bank. They made the steps of the home-buying process clear and helped me move through them efficiently.
Joey went above and beyond for us. Not only did he give us such a positive and professional experience but he fought for us when our Realitor was going against what we wanted. He got our USDA loan fully worked through in less than 30 days. He never made us feel like we had any dumb questions and went into detail about everything that he was doing. We can not thank Joey enough for everything he did for us. If you are looking for a loan officer Joey is your guy! We are settling into our dream home and I would like to say it’s all because of Joey.
You can hit a bump in the road anywhere in life. My Neighbors bank 4 member mortgage team came together with outstanding support for clear and timely communication to minimize that communication bump and keep my journey smooth. Outstanding!
Neighbors bank was great, easy to work with, and over all we had a great experience with them!
I had a great experience with Neighbors Bank. They were very thorough and professional and they had a great positive attitude.
I would choose Neighbors Bank 100 times again and would recommend to anyone wanting a smooth and quick process. They helped me close 1 month early and the interface for uploading documents and transparency was perfect.
I think the paperwork parts were very frustrating and some thing I felt they could of asked for way sooner, knowing that it would probably be needed like the fact that my paperwork said I was divorced but then they didn't ask for any of that paperwork until his name was.on my daughters paperwork. And knowing that my child was an adult but no knowing till the last minute that we would need so many forms to prove she didn't work and never had. All of these things could.of been gathered way sooner had I had known and the whole.process just seemed very disorganized. I know papers.had to go back and forth but maybe a heads up.that they may need some of these forms . I know a lot of that is on the type of loan now but didn't know that before started and it was very frustrating. But overall it was a positive experience and I thank my loan team for the support when needed.
Awesome bank and great customer service! Would definitely work with this bank again In the future.
Neighbors bank is there for you and for any questions you may have all along the home buying process. They are very professional in all the areas. Totally recommend Neighbors bank.
They did a very good job explaining the process and helping us get through it
Apply if you are serious about buying a home .Their team is exceptional .