Unedited reviews from borrowers nationwide
4,918
Total Customer Reviews
96%
Would recommend Neighbors Bank
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Great fast service. Always available for questions and made the process easy. Jessica and the Neighbors team were great.
I've dealt with lenders in the past and never had this experience. From start to finish the whole team made me feel like I was the only client they were doing business with, and that my success was their success. They proved that good business can be done without sacrificing good service, and that's something I'll always remember.
Excellent bank to deal with. The mortgage team knows their business and is willing to guide you thru EVERYTHING from applying and even past the closing explaining monthly payments and more. Expert and well trained staff .. and my husband and I will use the team again in the future
I will be honest. I really hope that my review of Joey does make the cut to be provided in promotional material. I will absolutely be giving Joey a call for future home purchases or refinancing.
My agent Mackenzie went above my dreams.She was always available and always returned text and emails.Mackenzie was always a pleasure to work with.Top class loan officer!
I have had a great experience buying my home. Melissa and Kathryn (Amazing with people) went out of their way to make sure everything went as smoothly as possible. My wife and I could not be more happy than we are about this purchase. Thank you for helping us to buy our forever home.
The entire process can be very stressful but Jason and Rachel, the underwriter, were nothing short of outstanding with easing our worries and helping us in every way they could.
Made the home buying process extremely easy and as stress free as possible! I truly appreciate the help from you guys!
From start to finish I was impressed by everyone involved. There effort made me feel comfortable and completely confident in an otherwise very stressful first time home buying experience. Thank you to all that were involved! I highly recommend Neighbors Bank.
In the beginning everything went smoothly but as we approached our deadline to closing, there was times when we had questions or concerns and was not able to reach Alex and it felt like the only time we could get ahold of Alex is when he needed something from us, in the end everything worked out and we are happy to be in our first home as a family