Showing all 6,820 unfiltered reviews
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Gunnison in Missouri Would Recommend
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Tony in Iowa Would Recommend
All people were great to work with and it took awhile but when I saw the house I wanted it only problem was it sold until 2 days later the agent calls and says previous buyers had to back out…rest is history
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April in Wisconsin Would Recommend
Go over and above
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Jacob in New Mexico Would Recommend
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Ronald in West Virginia Would Recommend
Neighbors bank made my dream of owning a home come true. I never thought I would be approved for a loan and not only was I approved but at a good rate and my credit was far from excellent. The last week and days before the closing was stressful due to underwriting wanting last minute documents that I felt could have been requested earlier but I was told this happens. Heather Yackley was amazing and helped me every step of the way and was always available to help.
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Addison in Florida Would Recommend
I cannot believe the level of attention and customer service Neighbors Bank has giving me. I had to close on my new home in 30 days to meet the contract agreement with the developer. They had my application, pre approval down within hours! Every question or concerns were answered immediately. The entire team from start to closing was amazing and I have nothing but amazing things to say about the entire team. They made the whole process feel smooth and manageable. I highly recommend them to anyone looking for a reliable and supportive partner when buying a home.
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James in Tennessee Would Recommend
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Larry in Alabama Would Recommend
The team that handled my loan was far better than ever expected would definitely recommend again
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Christa in North Carolina Would Recommend
We a had blessed experience with our team Nathan and Andrea were so helpful always answering questions we had made it easy for us to understand was so kind
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Sydney in Missouri Would Recommend
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Christopher in Missouri Would Recommend
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Karl in Kentucky Would Recommend
Ended up closing a week and half before project closing date. Answer questions the day I asked mostly through e mail in person if I needed it.
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Ofelia in South Carolina Would Recommend
Me ayudaron y me asesoraron en cada paso del proceso de la compra
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Justin in Nebraska Would Recommend
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Henry in Kansas Would Recommend
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Matthew in Maine Would Recommend
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Ashton
I don’t know honestly where to begin on the process with this bank. They have great reviews and that’s why we went with them. But no don’t ever use them. When I tell you the amount of stupid documents that had to be sent over at least 5 different times. They pushed back our closing due to a stupid tax payment that we provided proof 3 different times and stated verbally that it was a tax pay back and they still thought we were lying stating it was a debt that we had to pay. So I would definitely stay clear of them.
Response from Kaleb, Client Advocate :
Thank you for sharing your experience—we’re very sorry for the frustration this caused. Having to submit the same documents multiple times and facing delays over something you had already explained and verified is understandably upsetting.
You deserved a smoother, more efficient process with clear communication and careful review of your information. We regret that this wasn’t your experience and appreciate you bringing it to our attention.
We’d welcome the opportunity to look into this further and provide any clarity we can. Please feel free to reach out directly.
Kaleb Leeper
Client Advocate
clientadvocate@neighborsbank.com
833-919-1229 -
Sharon-Ann in Florida Would Recommend
I can’t say enough about this company! They have made a dream come true for my husband and I. We started our adventure with Kayce smith. She was our credit consultant. She helped us figure out if we could get a loan and got us started on our adventure. Then we met Becca Bailey our loan officer. Once we were preapproved, she helped us fine tune our offer to what we wanted so we didn’t look at things until we knew what we could buy. Then we met our realtor, Nikki Scudiero with Atrium realty. She wa with us the whole step of the way. She calmed our fears, she went to battle for us and she even helped me play a little fun prank on my husband (it was the best). Once we made an offer we met her transaction coordinator, Kristen Glossy and the senior loan officer Tim Vieck and the loan coordinator, Tyler Grace. These three helped to do all the communicating and finalized all the steps. We were able to stay in constant contact with all parties to this point with a group text and email. No stone was left unturned and of there was any type of question, this team was one it with answers and solutions. Finally we were down to underwriting, here we met Sarah Thomas and Stephanie Smith with Island Title & Escrow agency. They worked with our loan coordinator and our transaction coordinator to clear the title and complete the survey and appraisal that was needed as well as answer any questions. Finally but not least there was our inspector Daniel Clement’s with Clement’s home inspection. He took the time to walk through each step of the inspection and answer any questions we had. When it was time to ensure we met Denton Yorkirons with Brightway insurance and he helped us find the best low cost homeowners insurance.This company and its team is the place to be when you want to take a step towards a homeowners journey! I wouldn’t complete this journey with anyone else! This is the number one A team! My husband and I couldn’t have done it without any one of them!Thank you all for our dream come true!
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Samantha in Louisiana Would Recommend
Ashley,Tim,and Tyler were great !
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Shelby in Kentucky Would Recommend
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Zachary in Ohio Would Recommend
The team we worked with did an amazing job helping with every step of the way and working around our busy schedules I would recommend them to anyone looking for a new home!
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James in Indiana Would Recommend
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Luis in Texas Would Recommend
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Peyton in Nebraska Would Recommend
Everyone at Neighbors Bank was supportive and helpful. 10/10 highly recommend! Thank you Rob, Tyler, and Ashley!!
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Brianna in Missouri Would Recommend
We had the best experience with Neighbor’s Bank. I can’t recommend them enough. Everything we sent was reviewed in a timely manner, and we were able to close 4 days early!
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Douglas in Michigan Would Recommend
Justin Mongler was incredible!!! I can be EXTRA to say it nicely. He was on top of everything. Answered every call and question. Love this guy.
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Robert in Nebraska Would Recommend
The home process was as trying as my patience at time . However my loan officer was very understanding and helpful. Thank you to Garrett and his co workers to get everything handled.
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Juan in Texas Would Recommend
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Edward in Maine Would Recommend
We like thank you to neighbors bank On our first home buying experience .
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