Showing all 6,711 unfiltered reviews
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Emma in Ohio Would Recommend
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Dylan in Missouri Would Recommend
Both Jessica and Kara were a huge help for me through out this entire process! This was my first time buying a home and they did an amazing job of always answering my questions quickly and making this process very smooth!
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Monique in Louisiana Would Recommend
I recently received a survey asking me to review my lender’s team, and I can honestly say that Garret was nothing short of amazing. He went above and beyond in every way—communicating after regular business hours and even on weekends to ensure I felt supported throughout the process.Although we’ve never met in person, Garret truly impacted my life by helping make my dream of homeownership a reality. The journey to owning a home is not for the faint of heart. There were moments when I genuinely believed it wouldn’t happen. But Garret was there every step of the way—guiding me through house tours, answering every mortgage question, and helping me navigate the frustrating and overwhelming moments with patience and reassurance.I didn’t come to the table with perfect credit—just bills to manage and a heart that needed guidance. Garret was the blessing I needed. He is the true definition of what Neighbor’s Bank stands for—commitment, compassion, integrity, and genuine care for the people they serve. Even after closing, he took the time to call and congratulate me, despite not being in the office that day.He wasn’t just my lender—he was my cheerleader, my believer, and now feels like part of my extended family. I waited my whole life for this moment, and I wouldn’t have wanted to take this journey with any other team.
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Brian in Virginia Would Recommend
I had for 20 years been told I would never be able to buy a home. Neighbors Bank made owning my own home a reality. I will suggest you all to everyone I know and don’t know. A million thanks to all.
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Jessica in Alabama Would Recommend
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Nick in Alabama Would Recommend
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Deborah in Oklahoma Would Recommend
It was such a pleasure working with neighbors bank.
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Sarah in Maryland Would Recommend
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Stephen in Mississippi Would Recommend
My whole process in buying my house went smoothly with the help of everyone with neighbors bank. They were always willing to help and answer any questions I had.
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Rebecca in Missouri Would Recommend
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Bridgette in Ohio Would Recommend
I had an amazing experience with both Bryan and Julia. They both answered any and all questions I had and kept me updated as they could throughout the whole process! I would wholeheartedly recommend to anyone that asks!!
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Rp in Tennessee Would Recommend
The Neighbors bank team were GREAT in every way. We are truly grateful. Thank you.
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Cody in Nebraska Would Recommend
Tim and the team made this process smooth and I’d do it again with them. -Cody B
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Shylee in Texas Would Recommend
Very helpful to first time home buyers
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Mary in Texas Would Recommend
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Jennifer in Pennsylvania Would Recommend
They were very supportive and helped me through the home buying process.
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Amin in Missouri Would Recommend
Smooth closing from start to finish. Neighbors Bank online system was very easy to use, communication was concise and timely, and the team was confident and knowledgeable. They also explored every scenario to improve my terms—highly recommend!
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Deon in South Carolina Would Recommend
It was a very memorable moment...Thanks to Heather this a highlight of my life
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Cameron in North Carolina Would Recommend
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Lixan in Georgia Would Recommend
Jason Reddy and Max Humpf have been key participants and helpers throughout the entire process, and I couldn't have asked for a better team to stand behind me in this process, they made it seem a lot simpler and more streamlined than I would've thought it was going to be. If this is the team helping you, rest assured, you're in the best possible hands!
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David in Missouri Would Recommend
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Jason in Kentucky Would Recommend
My actual loan officer Kolby was great. I did have trouble getting a finalized list of documentation concerning the USDA process. I did frustrated multiple times. It took close to 6 months to complete. If it wasn’t for Kolby I would have backed out.
Response from Kaleb, Client Advocate :
Thank you for sharing your experience. I’m so glad to hear that Kolby provided great support throughout your loan process. Having someone you can rely on during such an important milestone can make a big difference, and we truly appreciate you recognizing his efforts.
I’m also sorry to hear about the frustration you experienced while trying to get a finalized list of documentation for the USDA process. I understand how challenging and discouraging it can feel when things take longer than expected, especially during a six-month process. Your feedback is important, and we’ll be sure to share it with our team so we can continue improving communication and clarity for our borrowers.
We’re grateful you stayed the course, and we appreciate you trusting Neighbors Bank to help you reach the finish line.
clientadvocate@neighborsbank.com
833-919-1229 -
Ashley in Alabama Would Recommend
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Colton in Oklahoma Would Recommend
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Yuselmi in Arkansas Would Recommend
I am truly grateful that every single question I asked, it was answered with respect and in a manner that was understandable.
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Erin in Kansas Would Recommend
As first time home buyers my husband and I were very nervous. Marissa and the team were very helpful during the entire process and helped us feel confident in buying our first home.
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Leslie in Arkansas Would Recommend
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Erva in New Hampshire Would Recommend
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