Showing all 7,130 unfiltered reviews
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Troy in Texas Would Recommend
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James in Georgia Would Recommend
Jessica and her team did an amazing Job very easy to work with! Awesome Customer service
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Lisa in Arkansas Would Recommend
Easy to work with!
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Sandra in Missouri Would Recommend
Being a first time home buyer, my experience was the best possible. The process was seamless and went so smoothly I will definitely use Neighbors Bank for any future home purchases. My loan team was quick to respond to all my questions. I can't speak highly enough about how easy and quickly my team made this happen.
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Paulette in Pennsylvania Would Recommend
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Thomas in Montana Would Recommend
Our team of Jennifer Brown and Jon Doyle were extremely helpful and accessible and made the process of purchasing our home extremely pain free.
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Derrick
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Greg in Arkansas Would Recommend
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Morgan in Indiana Would Recommend
Neighbor’s Bank was so helpful in a process that can be so overwhelming. At every step our loan officer was ready to provide valuable insight. We are thankful we decided to invest in our future with the staff at the bank by our sides.
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Wilford in Tennessee Would Recommend
Being a home owner is most people dreams, if not all people. I am 60 years old and just now becoming a homeowner. No it wasn’t all peaches and cream to get to this point. But I am a man of God and believe that everything happens for a reason and on his time. We can plan and plan for things to go smoothly in every step of our life. But I don’t care who you are. It’s not going to go like YOU planned. Especially when you dealing with other people money, other people agenda, and other people plans. Therefore, I would say to anyone who wants to buy a house and looking for a bank to finance them. Give neighbors bank a chance. And remember it’s not how you start a race, it’s how you finish. If you stumble and fall and feel like you can’t make it to the finish line.. get up and don’t think about dusting yourself off. Hop or crawl to the finish line. By all means cross. Throughout your journey. P.U.S.H. Meaning, Pray Until Something Happens.
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Azia in Ohio Would Recommend
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Chris in Virginia Would Recommend
I had the best experience with justice and Alyssa. They were there every step of the way answering all my questions and helping me through the hole process.
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Timothy in Georgia Would Recommend
I just closed on my new home, and Miranda Phillippe was my Loan Officer. I hadn’t bought a home in years, so the process felt a little overwhelming at times. I could have gone with another lender, but I stayed with Neighbors Bank because Miranda was so kind, responsive, and helpful throughout the entire process. She always kept communication open and was quick to answer my questions or provide mortgage quotes on different homes I came across. Even though it was a pretty challenging process at times, she and her team were wonderful to work with. I was finally able to breathe when her team notified me that I was clear to close. I truly appreciate all of their hard work and support in helping me become a homeowner again.
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Dondi in Louisiana Would Recommend
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Christopher in California Would Recommend
Bentley was amazing! We are First time home buyers and she made it so much easier than we could have imagined. Her and her team were in constant communication and answered all of our questions. I would recommend Neighbors to anyone looking for a lender!
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Carlos in Florida Would Recommend
This bank's customer service is exceptional; they always resolve any questions quickly and easily.""I've never had any problems with them; they always treat me in a friendly and personalized way."
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David in Indiana Would Recommend
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Rose in Illinois Would Recommend
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Bruce in Missouri Would Recommend
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Andrew in Tennessee Would Recommend
Everyone was very professional and made the process as quick and easy as possible.
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Lucas in Michigan Would Recommend
Neighbors is Cary convenient and will handle all your home buying needs
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Alex in Michigan Would Recommend
Shea and Brad were absolutely outstanding, from the level of communication, detail, and commitment they displayed throughout my home-buying process. Brad was my guidepost through the first half of the process and was always a quick phone call away when I needed help understanding finer details. Shea was an absolute rockstar when it came to put all the pieces together. I could not be happier with the team that helped me through this.
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Donald in Pennsylvania Would Recommend
John Gallagher and Tyler Grace constantly kept me updated throughout the whole process. They definitely lessened the stress throughout.
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Rene in Maryland Would Recommend
Underwriting team was hard to get through, but loan officer was excellent
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Jennifer in Wisconsin Would Recommend
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Keshia in Florida Would Recommend
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Rebecca
Communication was beyond poor. The process of getting needed documents could have been handled in far less time if someone had actually returned, or even initiated, a single phone call. As it was, we had to revised and submit the same document FIVE TIMES.
Response from Kaleb, Client Advocate :
We’re truly sorry for the frustration you experienced. Poor communication and repeated document requests are not the experience we want for any borrower, and we understand how exhausting it must have felt to revise and resubmit the same document five times. Your feedback is being taken seriously, and we’d appreciate the opportunity to learn more and help address what happened.
clientadvocate@neighborsbank.com
833-919-1229 -
Melissa in Nebraska Would Recommend
No other bank would loan me as much as Neighbors Bank did. Thank you for everything!!
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Brandon in South Carolina Would Recommend
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