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Neighbors Bank Reviews

Unedited reviews from borrowers nationwide

6,337

Total Customer Reviews

96%

Would recommend Neighbors Bank

4.7 out of 5

Average Satisfaction Rating

    Showing all 6,337 unfiltered reviews

    Starting on Page 5 of 212. Return to Page 1 »

  • 5 out of 5 Stars
    in Missouri Would Recommend

    My loan team was amazing!! I never thought I would get thanks my dream of owning a home happen and Jessica, Kara and my wonderful agent Amber did miracles to help me find a place to call my own and got me closed before the thanksgiving holiday.

    Jessica Jamison, Loan Officer

    Loan Officer: Jessica Jamison

    NMLS#1542764

    Loan type: Purchase

  • 5 out of 5 Stars
    in Missouri Would Recommend

    The team was great, took time to answer all our questions and was very helpful

    Marissa Nichols, Loan Officer

    Loan Officer: Marissa Nichols

    NMLS#902827

    Loan type: No cash-out refinance

  • 5 out of 5 Stars
    in Georgia Would Recommend

    If it was not for the team at neighbors bank, we would not have our dream home. We probably could have bought SOMETHING somewhere, but this was our dream house. Reed and Allison moved heaven and earth to get us to closing in 24 days. The whole way, we were able to consult and discuss options with the team, without any judgement or impatience. Neighbor's was able to find programs and mortgage products that were total game changers. I will never recommend another mortgage lender.

    Reed Steuber, Loan Officer

    Loan Officer: Reed Steuber

    NMLS#1842866

    Loan type: Purchase

  • 3 out of 5 Stars
    in Missouri Would Recommend

    Nov 30, 2025

    Jessica Jamison, Loan Officer

    Loan Officer: Jessica Jamison

    NMLS#1542764

    Loan type: Purchase

  • 5 out of 5 Stars
    in Georgia Would Recommend

    I’ve gone with Neighbors twice for a mortgage and they offer the best deal without any negotiation or hassle.

    Eli Ahn, Loan Officer

    Loan Officer: Eli Ahn

    NMLS#1864503

    Loan type: No cash-out refinance

  • 5 out of 5 Stars
    in Missouri Would Recommend

    From buying my home to refinancing it later, my loan officer and the bank were incredible partners. Professional, efficient, and always looking out for my best interest. I gladly recommend them to anyone.

    Jessica Jamison, Loan Officer

    Loan Officer: Jessica Jamison

    NMLS#1542764

    Loan type: Refinance

  • 5 out of 5 Stars
    in Mississippi Would Recommend

    All three of my persons were great. Here are my persons, Jennifer Brown, Lee Franklin, and Tyler Grace were super great.

    Lee Franklin, Loan Officer

    Loan Officer: Lee Franklin

    NMLS#1990666

    Loan type: Purchase

  • 5 out of 5 Stars
    in West Virginia Would Recommend

    Garret Ennenbach went above and beyond for me. His communication was prompt and consistent, and he made sure I understood every part of the loan process. As a first-time buyer, that meant everything to me. Garret was reliable, knowledgeable, and truly dedicated to helping me succeed. Highly recommend his services!

    Garret Ennenbach, Loan Officer

    Loan Officer: Garret Ennenbach

    NMLS#1968118

    Loan type: Purchase

  • 5 out of 5 Stars
    in Florida Would Recommend

    The group at Neighbors bank made the whole home buying process easy! Without a realtor, home buying may be tricky, but with neighbors bank it was clearly laid out in a “to do” list form, with help finding company’s and explaining the process! Highly recommend Garret and his team when it comes to home buying with neighbors bank!

    Garret Ennenbach, Loan Officer

    Loan Officer: Garret Ennenbach

    NMLS#1968118

    Loan type: Purchase

  • 5 out of 5 Stars
    in Maine Would Recommend

    They were all very friendly and very helpful, they made my dreams of being a homeowner a reality.

    Rob Parham, Loan Officer

    Loan Officer: Rob Parham

    NMLS#1524830

    Loan type: Purchase

  • 5 out of 5 Stars
    in Missouri Would Recommend

    Nov 27, 2025

    Derek Wilson, Loan Officer

    Loan Officer: Derek Wilson

    NMLS#2653342

    Loan type: Purchase

  • 5 out of 5 Stars
    in South Carolina Would Recommend

    Nov 27, 2025

    Great bank to work with for FHA loans

    Bob Anderson, Loan Officer

    Loan Officer: Bob Anderson

    NMLS#994072

    Loan type: Purchase

  • 5 out of 5 Stars
    in Ohio Would Recommend

    The Neighbors Bank team helped me through the entire process of buying my first home. From preparing for the pre-approval to closing they worked closely with me to keep everything on track.

    Jessica Seek, Loan Officer

    Loan Officer: Jessica Seek

    NMLS#2110132

    Loan type: Purchase

  • 1 out of 5 Stars

    Nov 26, 2025

    Lack of communication when changes were made, went to closing and our realtor called while we were in the parking lot to tell us the lenders hadnt sent over paperwork yet. Had to reschedule closing. Random people getting added into the process so never knowing who you are talking to.

    Kaleb, Client Advocate
    Response from Kaleb, Client Advocate :

    Thank you for sharing your experience, and I’m truly sorry for the frustration you went through. A delayed closing and poor communication—especially at such a critical moment—is unacceptable, and I completely understand how upsetting that must have been. I’d appreciate the chance to look into this further and help however I can.

    Please feel free to reach out to me directly.

    clientadvocate@neighborsbank.com
    833-919-1229

    Shannon Matlack, Loan Officer

    Loan Officer: Shannon Matlack

    NMLS#982020

    Loan type: Purchase

  • 5 out of 5 Stars
    in Indiana Would Recommend

    Nov 26, 2025

    Bob Anderson, Loan Officer

    Loan Officer: Bob Anderson

    NMLS#994072

    Loan type: Purchase

  • 5 out of 5 Stars
    in Missouri Would Recommend

    Nov 26, 2025

    Chad Werner, Loan Officer

    Loan Officer: Chad Werner

    NMLS#1100523

    Loan type: Purchase

  • 4 out of 5 Stars
    in Illinois Would Recommend

    Nov 26, 2025

    We had the pleasure of working with Bob Anderson and he was very helpful, informative and caring about our home purchase! He was always available and willing to breakdown and talk with us about any questions we had .

    Bob Anderson, Loan Officer

    Loan Officer: Bob Anderson

    NMLS#994072

    Loan type: Purchase

  • 5 out of 5 Stars
    in Wisconsin Would Recommend

    Nov 25, 2025

    Marissa Nichols, Loan Officer

    Loan Officer: Marissa Nichols

    NMLS#902827

    Loan type: Purchase

  • 5 out of 5 Stars
    in Wisconsin Would Recommend

    Khalil and Kara are the best to work with. They make the process seamless. Thank you both!!

    Khalil Diya, Loan Officer

    Loan Officer: Khalil Diya

    NMLS#2329406

    Loan type: No cash-out refinance

  • 4 out of 5 Stars
    in Maryland Would Recommend

    Nov 25, 2025

    Shannon Matlack, Loan Officer

    Loan Officer: Shannon Matlack

    NMLS#982020

    Loan type: Purchase

  • 5 out of 5 Stars
    in Florida Would Recommend

    Nov 25, 2025

    Jessica Kelly, Loan Officer

    Loan Officer: Jessica Kelly

    NMLS#1450320

    Loan type: Purchase

  • 5 out of 5 Stars
    in Missouri Would Recommend

    The loan team answered all of my questions. It was a super quick process

    Jessica Jamison, Loan Officer

    Loan Officer: Jessica Jamison

    NMLS#1542764

    Loan type: No cash-out refinance

  • 5 out of 5 Stars
    in Arkansas Would Recommend

    Nov 25, 2025

    Tim Vieck, Loan Officer

    Loan Officer: Tim Vieck

    NMLS#2181144

    Loan type: Purchase

  • 4 out of 5 Stars
    in Georgia Would Recommend

    Nov 25, 2025

    Joshua Falke, Loan Officer

    Loan Officer: Joshua Falke

    NMLS#2181237

    Loan type: Purchase

  • 5 out of 5 Stars
    in Kentucky Would Recommend

    Jennifer Brown is an amazing asset, going out of her job title on many occasions to make our home loan happenJennifer Brown needs a promotion or a raise!

    Jennifer Brown, Loan Officer

    Loan Officer: Jennifer Brown

    NMLS#2653020

    Loan type: Purchase

  • 5 out of 5 Stars
    in Louisiana Would Recommend

    Nov 23, 2025

    Ashley Owens, Loan Officer

    Loan Officer: Ashley Owens

    NMLS#2653377

    Loan type: Purchase

  • 3 out of 5 Stars
    in Virginia Would Recommend

    Nov 23, 2025

    Jessica Seek, Loan Officer

    Loan Officer: Jessica Seek

    NMLS#2110132

    Loan type: Purchase

  • 5 out of 5 Stars
    in Ohio Would Recommend

    Nov 23, 2025

    Jennifer Brown, Loan Officer

    Loan Officer: Jennifer Brown

    NMLS#2653020

    Loan type: Purchase

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