Showing all 7,044 unfiltered reviews
-
Joshua in Virginia Would Recommend
Reed is the best there is he keeps you 100% informed even when hes not on the clock Although it seems as if hes working around the clock he made sure this was a painless as possible and gave great advice/expertise on the process hands down wouldnt have wanted anyone else but Reed
-
Whitley in Oklahoma Would Recommend
-
Robert in Illinois Would Recommend
My team stayed by my side through what would normally be a nightmare of a mortgage. Bryan was especially helpful and always made time to break things down for me and make sure I was informed of the process at all times.
-
Pedro in Florida Would Recommend
All the steps were simple, ever since my initial contact with Nathan, until the last steps. Even on the weekends, when I really felt insecure, Nathan called me and made me rest assured everything was fine.
-
William in Texas Would Recommend
-
Quin in Missouri Would Recommend
-
William in Wyoming Would Recommend
My crew was professional, friendly, and was able to relate to the questions I had.
-
Misty in Virginia Would Recommend
-
Sam in North Dakota Would Recommend
-
Darius in Florida Would Recommend
-
Aaron in Florida Would Recommend
Jason Reddy made the difference for me. He made things happen when they felt like they were getting rejected. He really made us feel like we had a shot at our mortgage, and in return, we were able to close a deal on a home we thought was an impossible purchase
-
James in Washington Would Recommend
Working with our lender was honestly one of the best parts of our home-buying experience. Devin, Austin and their team went above and beyond for us, especially when we ran into multiple challenges with work verification. It wasn't an easy process, but they never gave up on us.They stayed patient, responsive, and incredibly supportive the entire time. Every question we had was answered quickly, and they kept us updated every step of the way, which really helped ease our stress.What stood out the most is how committed they were to make things work for us. Even when things got complicated, they pushed through and found solutions instead of letting us feel stuck or discouraged.We're so grateful for eveeeerything they did!!! If you want a lender who truly cares and will fight for you until the end, this is the team you want on your side!!Devin, will keep you updated in our house. You and your team are big part of it. Thank you guys so much from the bottom of our hearts and thank you neighbors bank ❤️Love, Wilhelm Family 💕
-
Ranora in Mississippi Would Recommend
-
Angela in Missouri Would Recommend
Neighbors Bank was competitive and made me feel like my business was important to them.
-
Nijuana in Missouri Would Recommend
-
Anna
Lack of communication. - New people working on our loan that we were never introduced to. - Repetitively asked same questions even though we provided answers previously.Last minute issues. - Closing procedure is different compared to other mortgage lenders creating delays. - Information reviewed late causing quick costly decisions.
Response from Kaleb, Client Advocate :
We’re sorry to hear about your experience. Lack of communication, unexpected changes in contacts, repeated requests for information, and last-minute issues can make an already stressful process even more frustrating. We understand your concerns regarding the timing of reviews and closing-related delays, and we regret the inconvenience and added pressure this caused. Thank you for sharing your feedback—it helps us identify opportunities to improve.
clientadvocate@neighborsbank.com
833-919-1229 -
Jesse in Wisconsin Would Recommend
Melissa, Charles, and the whole team were amazing throughout this whole process!
-
Phillip in Arkansas Would Recommend
I had the privilege of working with Garret and Cecil and they were both very helpful and answered my questions and had a very quick response time.I would highly recommend them .
-
Jake in Louisiana Would Recommend
-
Jason in Louisiana Would Recommend
Mr Devin was really professional and helpful every step
-
Zenaida in Tennessee Would Recommend
En realidad fueron muy atentos, buscaron soluciones, me ayudaron mucho a conseguir mi crito muchas gracias. Sr Garret gracias
-
Lauren in South Carolina Would Recommend
The Neighbors Bank team was wonderful to work with throughout my home buying process—professional, responsive, and made everything smooth from start to finish.
-
Randi in Illinois Would Recommend
Using neighbors bank was the best decision I have ever made! The entire process was seamless. They were very communicative and helpful, while also working fast to get me into my forever home. I couldn’t have asked for a better first time home buying experience!
-
Joshua in Missouri Would Recommend
-
Sadarius in Texas Would Recommend
Neighbors Bank was really efficient and everyone was so easy to work with. The customer service was top notch and it made our first home buying experience a pleasant one.
-
Amanda in Missouri Would Recommend
Great communication, informative on what's next, closed the deal
-
Diana in West Virginia Would Recommend
Page 5 of 235. Return to Page 1 »