Unedited reviews from borrowers nationwide
6,024
Total Customer Reviews
96%
Would recommend Neighbors Bank
Starting on Page 5 of 201. Return to Page 1 »
⭐⭐⭐⭐⭐ I had an outstanding experience with Neighbors Bank! From the very first Loan Officer to the Loan Coordinator, everyone was extremely efficient, professional, and attentive. Their response time was always fast, and they made the entire process smooth and stress-free. I truly appreciate their dedication and excellent customer service. Highly recommend!
Jason Reddy was very helpful and knowledgeable
The people at neighbors bank are so helpful and made my home buying process so smooth! I’m so thankful for all of their help!
Jason did a great job with explanations and the whole walk through on the loan. Communication is key for me. Emma did well with the paperwork that was needed.
My loan team did a fantastic job making sure all the paperwork was completed so it would not get rejected. Ashley Mirth, Mariah DeJonge, and Steve Camp answered all of my questions and concerns that made this a very smooth transaction. I don’t think I could have asked for a better loan team!! I will recommend Neighbors Bank to my friends and family!
Bob did a great job with communication and making sure we got the best possible cash out of hand, day we closed!
I am super grateful to work with them and super nice and they answered all my questions and concerns thank you for the work you guys put in to help us to get our first home
The customer service was amazing. If I had questions or issues they were there to help right away. They helped talk me through and reassure the stress and anxiety of home buying. They went above and beyond in so many ways!
Lane B did an amazing job with helping me close on my home. Just about everything that could stop me from closing did happen but Lane stuck with me and helped me get past all the obstacles to get to the finish line. Thanks so much for your dedication!
Amazing as always and as smooth as it gets for homebuying. This was my second time using them
As a first time home buyer, Neighbors made the process smooth and easy to understand. Great team to work with!
First time homebuyer here and we have been nothing but satisfied with Neighbors bank through this entire process. Everything is organized well and detailed out with solid instructions on what they need to keep the process moving. Tim and JD both answered all my questions and were never hard to get a hold of. I would recommend neighbors bank to anyone lookin to purchase a home.
I sold and purchased a home at the same time it was very stressful, but Neighbors bank made it easy as possible, shout out to their support staff.
Good afternoon I think y’all are very big company because hard to reach out to y’all guys at sometimes when it’s important that you need to get the paperwork and that needs to be done and I just like I mean y’all tell you what you gotta tell you, but I think y’all wait until the last minute to do a lot of things hey we got the loan done so thank you. Have a great day.
Yes everyone was with me my whole walk they really helped me and I thank each and everyone of them the best
This was our first home purchase! & at first it seemed overwhelming. But the online Portal and communication from Tim, and Nina made our experience amazing! They were so patient and directed us through all the steps. We appreciate their hard work
Tim and Mariah are absolutely amazing people they helped me to get my home and they literally helped through every step of the way. The go above and beyond to make sure you understand what’s happening and that you have all the information you need. They where always there anytime I had any questions and I truly can’t thank them enough.
The team was there for me. They understood my stress when my 24 taxes had an issue because someone used my SS number to do their taxes . Jenny reached out to my tax person who knows me well. Jenny listened and help me with the many papers that had to be sent in. Josh was always there to answer clearly my questions and this help me understand the process better. I want to take the time here to thank them both in helping me buy this house. Thank you so much