Neighbors Bank Reviews
Unedited reviews from borrowers nationwide
4,364
Total Customer Reviews
96%
Would recommend Neighbors Bank
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Nicolas in Missouri Would Recommend
Thank you for everything!
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Cody in Illinois Would Recommend
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Serrina in North Carolina Would Recommend
Fantastic home buying experience with Neighbors Bank! I would highly recommend requesting Cecil Anderson for any home loan needs. He is personable, knowledgeable and overall just down-to-Earth. He can easily explains things in a way that is understandable and treats others with dignity and respect throughout the home buying process. Thank you, Neighbors Bank, and a huge thank you to Cecil for making a potentially very stressful process much easier than anticipated. We cannot recommend Neighbors Bank enough!
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Brittany in North Carolina Would Recommend
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Britney in Illinois Would Recommend
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Leerenee in South Carolina Would Recommend
I didn’t think homeownership was a reality until my experience with Neighbors Bank.
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Luke in Missouri Would Recommend
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Emily in Missouri Would Recommend
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Christina in Arkansas Would Recommend
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Joann in Missouri Would Recommend
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Kertrigus in Louisiana Would Recommend
The team at Neighbors Bank were professional and very help throughout my home purchasing process. I glad I chose them to finance my home! I would most definitely do it all over again.
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Kay in Missouri Would Recommend
They were very accurate, helpful and friendly.
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Mark in West Virginia Would Recommend
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Kyle in Oklahoma Would Recommend
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Caitlin in Oklahoma Would Recommend
I had a wonderful experience with Josh, Madison and my realtor Adam, the communication they maintained throughout the process was phenomenal and I felt no stress. This was my first time buying a house, Josh helped me navigate through the whole process with ease, and if I had any questions he was always there to answer any questions. It helps to have all your financial docs together ahead of time, and to complete all the tasks they require to have everything done in time for closing. I felt like I was very lucky to have such a great team to work with. You guys are phenomenal!
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Lynda in Florida Would Recommend
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Devin in Missouri Would Recommend
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Thomas in Mississippi Would Recommend
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Shay in South Carolina Would Recommend
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Jessica in Georgia Would Recommend
I was a first time homebuyer and found Neighbors Bank while exploring my options. From the initial phone call to the finish line I was very pleased with every single person I spoke with. I would recommend them 10/10 to anyone.
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Kenneth in Mississippi Would Recommend
We had already been turned down less than a month before with a different company with no comments or helpful tips just a no. I had previously spoken with someone at neighbors back around November and thought I had lost the information and boy was I thrilled when I finally located it again. Not only did I get great help to raise credit quickly but got approval quickly.
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Riley in Wyoming Would Recommend
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Steve in Minnesota Would Recommend
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Tina in Mississippi Would Recommend
From the moment of initial contact, Jessica, David, and the team at Neighbor's Bank were outstanding. I had the most wonderful and stress free experience and I can proudly say that they made my homeownership dreams come true. We had a few hitches but they were handled quickly and with ease. Try Neighbor's. You won't find this level of professional and courteous service anywhere else.
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Thomas in Oklahoma Would Recommend
Just great customer service
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Whitney in Ohio Would Recommend
The whole mortgage process was daunting when I first started, but Neighbors Bank made it so much easier than I thought it would be. I love my new house and it's all thanks to the team!
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Kenneth in Tennessee Would Recommend
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Joseph in Arkansas Would Recommend
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Colin
Extremely unprofessional due to lack of communication and promptness. I had to extend the closing date 3 times due to a lack of urgency from loan coordinator Kayla Capuano. We would promptly turn in everything asked of us and had no return for this feeling. Neighbors Bank almost cost us thousands of dollars with no house. Thankfully, the broker of our real estate agent helped hold Neighbors Bank accountable and the seller didn't sign the last extension lighting a fire under our loan coordinator, officer, and underwriter to get them to move faster with the thought we could lose this deal. Everyone involved including other agents and the title company said they never saw a company so poorly managed.Our loan officer did not seem to fully understand or know the loan process, especially relating to Neighbors Bank's apparent specialty of USDA loans, and passed us on to someone, Kayla Capuano, who was extremely incapable of doing their job and left us with her in a state of uncertainty. An extremely stressful process that was made more stressful due to Neighbors Bank and their employees.
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William in Pennsylvania Would Recommend
You guys are amazing!
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