Showing All 7,263 Unfiltered Reviews
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5 out of 5 Stars
Jessica Jamison and her team made our loan process stress free and super easy! They left no questions unanswered and explained everything to us in a way we could understand. I definitely recommend Jessica and her team to anyone looking to buy a home!
Loan Officer: Jessica Jamison
NMLS#1542764
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5 out of 5 Stars
Loan Officer: Ashley Mirth
NMLS#2589911
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5 out of 5 Stars
Loan Officer: Jessica Jamison
NMLS#1542764
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5 out of 5 Stars
Everyone that was involved with our home buying process was extremely helpful. From the start to closing they guided us and answer any and every question or concerns we had. As first time home buyers with no money to put down, this was a stressful journey but the team did amazing at taking as much as the stress away as possible. I would strongly recommend them to anyone!! We started off filling out the application just to see what the bank would even say and ended up having a dream come true. Thank you to everyone on the team. Chris Yackly, Lee Franklin, Justina Lamauskaite, Sierra Wheeler as well as our realtor Yvonda Kissinger
Loan Officer: Lee Franklin
NMLS#1990666
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5 out of 5 Stars
They were great ! Communication daily if needed. Never felt alone ! I have bought homes in the past but this has been the best experience !
Loan Officer: Khalil Diya
NMLS#2329406
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4 out of 5 Stars
Loan Officer: Shannon Matlack
NMLS#982020
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4 out of 5 Stars
Loan Officer: Chad Werner
NMLS#1100523
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5 out of 5 Stars
The entire team at Neighbors Bank made the home buying experience extremely easy. My fantastic loan officer, Jason Reddy, especially and the other folks I dealt with, everyone was great. I would definitely recommend Jason and the team at Neighbors to anyone looking to buy a home.
Loan Officer: Jason Reddy
NMLS#2110137
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5 out of 5 Stars
I started my journey with neighbors bank April of this year and as of July 9th 2025 I am officially a homeowner. I never thought it would happen that fast and the team that I had with Neighbor’s Bank were top notch. Very clear communication even on weekends when they did not have to answers my questions and worked diligently to make sure this was a smooth process. I would definitely recommend and I will for sure use Neighbor’s Bank again if the opportunity arises.
Loan Officer: Lane Blalock
NMLS#2589995
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5 out of 5 Stars
Loan Officer: Cecil Anderson
NMLS#2180830
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4 out of 5 Stars
My lender was Joshua Falke, he was absolutely stellar throughout the entire process. He walked me through step by step and explained everything to me so that I could understand, multiple times on occasion actually. He was prompt and every time I called he answered the phone, if I had to leave a seldom message he responded within an hour at most, probably not even that long. He gave me a heads up if he wasn’t gonna be in the office but would still call while on vacation to keep me informed. He is extremely knowledgeable about the process. He is an employee that every employer would love to have on their team. I’m sure satisfied that he was on my team. Thank you Josh and thank you Neighbors Bank.
Loan Officer: Joshua Falke
NMLS#2181237
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5 out of 5 Stars
Loan Officer: Jason Reddy
NMLS#2110137
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5 out of 5 Stars
I recommend Neighbors Bank to anyone interested in buying a home. The entire team from Heather, Chad, and Madison were awesome. All questions were answered and nothing was ever kept away. Thank you Neighbor's for helping me accomplish a huge goal off my check list. I look forward to sending more home buyers your way. Lawrence Robinson
Loan Officer: Chad Werner
NMLS#1100523
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5 out of 5 Stars
I gave a 10 because I know what a poor rating means. With that being said, I was never called when we were clear to close. I specifically gave the LC a date and time for closing and it was initially scheduled wrong. Please know your audience and realize not everyone does business by text message.
Loan Officer: Jessica Jamison
NMLS#1542764
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5 out of 5 Stars
Great people to work with very honest and made our home buying experience a great one. Give them a try you won't be disappointed.
Loan Officer: Garret Ennenbach
NMLS#1968118
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5 out of 5 Stars
We had such a great experience working with Neighbors Bank for our home loan. From start to finish, the communication was clear, quick, and super helpful. Even though I’m from a small town, the service we got was better than what I’ve ever had locally. Everything moved along smoothly, and we always felt like we were in good hands. I’d definitely recommend Neighbors Bank to anyone looking for a home loan—they really made the process easy and stress-free.
Loan Officer: Joshua Falke
NMLS#2181237
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5 out of 5 Stars
Always answered our questions in a timely manner
Loan Officer: Kolby Hurt
NMLS#1751276
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2 out of 5 Stars
Loan Officer: Holly Bernal
NMLS#1435831
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3 out of 5 Stars
Loan Officer: Christian Gentil
NMLS#2355963
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5 out of 5 Stars
Loan Officer: Joshua Falke
NMLS#2181237
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4 out of 5 Stars
Loan Officer: Kolby Hurt
NMLS#1751276
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5 out of 5 Stars
Loan Officer: Marissa Nichols
NMLS#902827
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5 out of 5 Stars
Was incredibly friendly, professional, and quick. Would work with them again.
Loan Officer: Gabrielle Theoharis
NMLS#2578527
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4 out of 5 Stars
Loan Officer: Chad Werner
NMLS#1100523
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5 out of 5 Stars
Great experience. Abbie and the crew were great with communication and kept everything moving and we closed on schedule.
Loan Officer: Melissa Janke
NMLS#995505
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1 out of 5 Stars
$1000.00 error discovered at closing. No apologies, just asked if we wanted to continue. Client advocate gets involved. Told me it was our fault.
Loan Officer: Jessica Jamison
NMLS#1542764
Response from Mason, Client Advocate :
I’m truly sorry for the error discovered at closing and the way it was handled. That’s not the standard we hold ourselves to at Neighbors Bank, and I sincerely regret the impact it had on your experience.
Your feedback is being taken seriously and shared with our team so we can do better moving forward. If there’s anything I can do to help, please don’t hesitate to reach out.
clientadvocate@neighborsbank.com
833-919-1229