Showing All 7,247 Unfiltered Reviews
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5 out of 5 Stars
Great people to work with very honest and made our home buying experience a great one. Give them a try you won't be disappointed.
Loan Officer: Garret Ennenbach
NMLS#1968118
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5 out of 5 Stars
We had such a great experience working with Neighbors Bank for our home loan. From start to finish, the communication was clear, quick, and super helpful. Even though I’m from a small town, the service we got was better than what I’ve ever had locally. Everything moved along smoothly, and we always felt like we were in good hands. I’d definitely recommend Neighbors Bank to anyone looking for a home loan—they really made the process easy and stress-free.
Loan Officer: Joshua Falke
NMLS#2181237
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2 out of 5 Stars
Loan Officer: Holly Bernal
NMLS#1435831
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3 out of 5 Stars
Loan Officer: Christian Gentil
NMLS#2355963
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4 out of 5 Stars
Loan Officer: Kolby Hurt
NMLS#1751276
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5 out of 5 Stars
Loan Officer: Joshua Falke
NMLS#2181237
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5 out of 5 Stars
Great experience. Abbie and the crew were great with communication and kept everything moving and we closed on schedule.
Loan Officer: Melissa Janke
NMLS#995505
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5 out of 5 Stars
Was incredibly friendly, professional, and quick. Would work with them again.
Loan Officer: Gabrielle Theoharis
NMLS#2578527
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4 out of 5 Stars
Loan Officer: Chad Werner
NMLS#1100523
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5 out of 5 Stars
Loan Officer: Marissa Nichols
NMLS#902827
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4 out of 5 Stars
Loan Officer: Paden Klein
NMLS#2589666
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5 out of 5 Stars
Outstanding!!
Loan Officer: Marissa Nichols
NMLS#902827
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5 out of 5 Stars
Very responsive with great customer service. Answered all my questions and were extremely helpful and communicative.
Loan Officer: Jessica Jamison
NMLS#1542764
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5 out of 5 Stars
Bentley and Morgan were amazing and extremely helpful throughout the whole process. This was my first time buying a house and applying for a loan. Bentley answered all my questions and explained the process and next steps, ensuring that I understood the process. Upon closing, our realtor and titling agent also commented on how smooth everything went and expressed how impressed they were with our team at neighbors bank and they hope to work with them again in the future. Overall it was a great experience!
Loan Officer: Bentley Stilwell
NMLS#2355453
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1 out of 5 Stars
$1000.00 error discovered at closing. No apologies, just asked if we wanted to continue. Client advocate gets involved. Told me it was our fault.
Loan Officer: Jessica Jamison
NMLS#1542764
Response from Mason, Client Advocate :
I’m truly sorry for the error discovered at closing and the way it was handled. That’s not the standard we hold ourselves to at Neighbors Bank, and I sincerely regret the impact it had on your experience.
Your feedback is being taken seriously and shared with our team so we can do better moving forward. If there’s anything I can do to help, please don’t hesitate to reach out.
clientadvocate@neighborsbank.com
833-919-1229 -
5 out of 5 Stars
ABUSING JOB. GREAT PEOPLE TO WORK WITH. IT WASNT AN EASY PROCESS BUT NEIGHBORS BANK MADE ME FEEL AT EASE!! THANKS AGAIN!!
Loan Officer: Lane Blalock
NMLS#2589995
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5 out of 5 Stars
Loan Officer: Marissa Nichols
NMLS#902807
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5 out of 5 Stars
Aspen and her team were fenomenal!!! Made sure to help with every question and concern.!!
Loan Officer: Aspen Harris
NMLS#2538805
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5 out of 5 Stars
As a first-time homebuyer, I was honestly overwhelmed at the start of the process — but working with Aspen Harris made everything so much smoother. She was incredibly patient, explained every step clearly, and never made me feel like any question was too small. Her knowledge and experience helped me stay grounded through what could have been a very stressful experience.Aspen checked in consistently, offering just the right amount of guidance without ever making me feel pressured. I remember asking her to call on Memorial Day and she called me right away.Thanks to her, I felt informed, supported, and confident throughout the entire process. I truly couldn’t have asked for a better loan originator. Highly recommend Aspen to anyone, especially first-time buyers — you’ll be in excellent hands.
Loan Officer: Aspen Harris
NMLS#2538805
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5 out of 5 Stars
Loan Officer: Ashley Patterson
NMLS#2110130
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1 out of 5 Stars
I was not told about a grant in my state and had to negotiate with the seller to be able to extend the closing date so I could apply for it.
Loan Officer: Jessica Seek
NMLS#2110132
Response from Kaleb, Client Advocate :
Thank you for taking the time to share your experience. I'm truly sorry to hear that you weren’t informed about the grant available in your state early on. If there’s anything I can do to support you now or help clarify any remaining concerns, please don’t hesitate to reach out. We truly appreciate your patience and understanding through this process.
clientadvocate@neighborsbank.com
833-919-1229 -
5 out of 5 Stars
Loan Officer: Jessica Jamison
NMLS#1542764
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5 out of 5 Stars
Loan Officer: Jessica Jamison
NMLS#1542764
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4 out of 5 Stars
Loan Officer: Lane Blalock
NMLS#2589995
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5 out of 5 Stars
Loan Officer: Christian Gentil
NMLS#2355963
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5 out of 5 Stars
Great experience, questions wasn’t answered quickly. Everything was explained in detail. 100% recommend.
Loan Officer: Mckenzie Ruiz
NMLS#2217886
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5 out of 5 Stars
Loan Officer: Lee Franklin
NMLS#1990666