Showing All 7,300 Unfiltered Reviews
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5 out of 5 Stars
My loan team was friendly and professional through our entire transaction. We were even able to close a week early due to how quickly they operate. 10/10 would recommend.
Loan Officer: Jessica Jamison
NMLS#1542764
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5 out of 5 Stars
Jason Reddy and Julia Koening went above and beyond to make my dream of home ownership possible. Thank you both. Luis Del Orbe
Loan Officer: Jason Reddy
NMLS#2110137
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5 out of 5 Stars
Loan Officer: Tim Vieck
NMLS#2181144
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5 out of 5 Stars
Everything went very smoothly from start of loan application to closing on the home. The team did a great job
Loan Officer: Crystal Washington
NMLS#1588494
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1 out of 5 Stars
I would have NEVER continued if I had known there would be no updates along the way as they dragged my closing out from June 26 to it actually being closed and funded on the 30th caused me to not be moved out of my apartmemt by the 1st. It didnt even matter to them because they just transferred my mortgage only a few weeks later.
Loan Officer: Lee Franklin
NMLS#1990666
Response from Kaleb, Client Advocate :
Thank you so much for taking the time to share your experience. I’m truly sorry for the frustration and stress you went through, especially with the delay in closing and the lack of communication you described. That’s not the experience we want any of our borrowers to have, and I completely understand how difficult it must have been to be caught between moving deadlines and unclear timelines.
I’d like to make things right or at the very least, learn more about what happened so we can improve. I’m here to listen, to help, and to make sure your voice is fully heard. Please feel free to reach out to me directly:
clientadvocate@neighborsbank.com
833-919-1229 -
5 out of 5 Stars
Loan Officer: Reed Steuber
NMLS#1842866
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5 out of 5 Stars
Loan Officer: Jason Reddy
NMLS#2110137
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5 out of 5 Stars
Loan Officer: Jessica Jamison
NMLS#1542764
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5 out of 5 Stars
Lane blalock was outstanding throughout the Home buying process, there was no delay on the part of neighbors bank, they got everything done ahead of schedule, was easy to get in contact with lane at any time throughout the process and their team was fast about getting answers to questions I had as a first home buyer. I would absolutely recommend them to anyone mortgage process it was fast and smooth.
Loan Officer: Lane Blalock
NMLS#2589995
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5 out of 5 Stars
Loan Officer: Chad Werner
NMLS#1100523
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5 out of 5 Stars
Im a first time home buyer. I was nervous and I work nights so doing anything during the day is hard. Being able to completely do everything online and with text made thus process absolutely 💯 easy. I. Grateful to everyone there that helped me.
Loan Officer: Chad Werner
NMLS#1100523
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5 out of 5 Stars
Jason and Julia made our home buying experience absolutely incredible! Jason was so knowledgeable and supportive throughout the process. In a time when buying a home seems overwhelming for so many, Neighbors makes the dream a reality.
Loan Officer: Jason Reddy
NMLS#2110137
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5 out of 5 Stars
Loan Officer: Ashley Mirth
NMLS#2589911
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5 out of 5 Stars
Excellent process with Neighbors Bank. We greatly enjoyed the process. The app was super easy to use and everyone from first contact was amazing. We enjoyed working with Courtney and Crystal and we would highly recommend them to family and friends.
Loan Officer: Crystal Washington
NMLS#1588494
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5 out of 5 Stars
Loan Officer: Chad Werner
NMLS#1100523
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5 out of 5 Stars
I co-signed on a mortgage for a family member and with all regrets I tried to get my own house and after trying for approximately 5 years and 5 different mortgage companies Neighbors bank stepped in with their expertise and bypassed that mortgage with all documentation provided that I don’t contribute to to it,even got me into an fha program
Loan Officer: Chad Werner
NMLS#1100523
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5 out of 5 Stars
Loan Officer: Gabrielle Theoharis
NMLS#2578527
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4 out of 5 Stars
Loan Officer: Crystal Washington
NMLS#1588494
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5 out of 5 Stars
Becca, Marissa, and Tiffani all went above and beyond to help us. They were very knowledgable and kept us informed every step of the way.
Loan Officer: Marissa Nichols
NMLS#902827
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5 out of 5 Stars
We just closed on our home in under 30 days thanks to Kolby and Emma! Working with them was great and so easy! They let us know exactly what to expect with each step along the way and we couldn’t be happier!
Loan Officer: Kolby Hurt
NMLS#1751276
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5 out of 5 Stars
Loan Officer: Jessica Jamison
NMLS#1542764
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3 out of 5 Stars
My team was awesome at giving me the answers I needed when there were questions that had to be asked… from the beginning to end end. Jacob, Lee and John were all a big help.
Loan Officer: Lee Franklin
NMLS#1990666
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5 out of 5 Stars
Lee Franklin and Tyler Grace were very helpful and professional. They made the process very smooth.
Loan Officer: Lee Franklin
NMLS#1990666
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5 out of 5 Stars
Loan Officer: Aspen Harris
NMLS#2538805
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5 out of 5 Stars
Yes neighbors bank is awesome they have helped my family in a big way to make our dreams come true we are very satisfied a with neighbors. We are home owners something I never thought possible and am truly blessed by the chance they have made possible thank you so much!!!!!
Loan Officer: Gwen Spadie
NMLS#2461346
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4 out of 5 Stars
Loan Officer: Marissa Nichols
NMLS#902807