Unedited reviews from borrowers nationwide
4,838
Total Customer Reviews
96%
Would recommend Neighbors Bank
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Everyone was very professional and friendly. They made the process easy. The on line check list was super easy to understand. Communication was excellent.
My experience with Jessica and Kara at Neighbors Bank was PHENOMENAL. The communication kept me confident and assured throughout the process and when creative solutions were needed, they delivered. I can't imagine going with another lender after going through this process with Jessica and Kara. Thank you for everything!
Just an overall great mortgage company
I felt that the person assigned to us, working under Chris, could have been more in tune with the process. I felt like there were things that could have been done differently to help make this experience easier. Not the least of which was better communication. Giving us answers to our questions about tasks or giving us our tasks in a more timely manner. There were times I had questions that I couldn't reach my person who was "helping" us with the process and I had to ask my real estate agent to reach out for me as she had better luck getting the answers I needed. The question above asked about would I recommend neighbors bank, yes, but not unconditionally.
As a first time home buyer, buying in a different state, with no idea of what we were looking for or where we wanted to be located - Neighbors Bank and their team were outstanding. We were able to get the home of our dreams and will be forever thankful for the people on our team.
Our loan officer answered or returned every call,text or email. Her willingness to help and make this happen for us was absolutely incredible! We are so so grateful for Neighbors Bank and mortgage department! We will highly recommend!
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