Unedited reviews from borrowers nationwide
5,318
Total Customer Reviews
96%
Would recommend Neighbors Bank
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I want to give things to the whole neighborhood bank team that worked so hard to make me reach my goal. Thanks for everything.
Very professional, answer my questions right away . All the help is right there, in a matter of minutes.
My first experience buying a home and I would use this bank again. As long as you stay on top of your stuff it's a pretty easy experience.
My wife and my experience with Neighbors Bank could not have gone better. Our loan officer was dedicated and worked very hard to ensure that we were able to purchase our home in the time line we wanted.
I will go through Neighbor’s Bank for my next home purchase, simply based on my experience working with two staff members.Melissa was an excellent loan officer. She was very informative, supportive, and encouraging throughout the entire home buying process.Melissa Janke did an excellent job clarifying the complicated parts of the home loan process. I could count on her to cheer for me along the way. I’m so glad her and Kathryn Stoll are on my team.Kathryn Stoll is one of the most patient and effective people I have had the privilege to work with. She was constantly readily available to help me through the entire home buying process. I honestly don’t think I would have closed on time without her direct help. 10/10 in my book.
Everyone on the team was just so great at their job
Brittany Morris was great also. I just wish they told you all the documents you need up front as this was very stressful process that prolonged things.
I had a wonderful experience overall with the great team from neighbor's bank. Their professionalism is top notch! They made it possible and easy to get my beautiful home. Thank you, Neighbor's Bank!
If you get a good team that works fast and helps walk you through on how to get the correct documentation you will be fine. They helped and was very helpful with the credit process. Underwriting was tough and felt like it took forever.
Joshua and Madison are truly amazing. I would highly recommend these two wonderful people to help with your loan experience. They helped so much thur the entire process. You can only rate a 10 but if I could I would give them a one thousand 100%