Unedited reviews from borrowers nationwide
5,161
Total Customer Reviews
96%
Would recommend Neighbors Bank
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They are honest people and they do what they say. God bless!
These guys are the best!!
I will recommended neighbors to anyone I know looking or thinking about buying.
Loved my loan officer, not the biggest fan of Neighbors Bank. My loan officer was friendly, knowledgeable, and extremely helpful.Neighbors Bank, on the other hand, waited until 15 hours before closing to alert me of an “issue” that needed fixed with my appraisal. The appraisal had been done for 2 weeks, but they waited until the day before closing (halfway into our 11 hour drive to close) to inform us the “rotting wood” on the garage door had to be replaced and painted in order for us to close in the morning. No thanks to Neighbors Bank, my realtor did the work himself that evening to ensure our trip was not for nothing. Not saying everyone will experience this working with them, and our overall process was genuinely pretty smooth. However, this was completely unacceptable and I wanted to share my frustrations for other potential customers.
My whole team was amazing!! They worked so hard to make this happen for me! I never thought I’d be able to buy a house, and they proved me wrong every step of the way! They were so kind and considerate, and seemed to genuinely want what was best for me!! I’m so grateful!
Recommend highly...the smoothest process we have had in four different mortgage experiences. Would definitely do business with them again!
Would recommend.
Need to be a little more proactive on answering the phones but other than that it was a very smooth process