Unedited reviews from borrowers nationwide
5,162
Total Customer Reviews
96%
Would recommend Neighbors Bank
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They did a wonderful job at switching my loan from one to another and no hassle. They were so helpful when I had questions and getting information back and forth.
thanks again guys! We made a great choice!
David was also fabulous.
Awesome experience! Any question I had, they had answers. The communication was always there. Right from the start, they helped me with raising my credit that made me confident in my purchase. From Rob and Keri helping with the beginning process to Jason and Laura handling all the final processes, I am totally pleased with dealing with Neighbors Bank. Thank you so much again!
The start of my process seemed very transparent my loan officer was nice and helpful he was always picking up and or answering questions that I had, however towards the end of the process I was left in the dark right at closing - phone calls not being returned and then after closing information that was provided that certain fees like HOA and also the down payment assistance that I received where both fees that I was assured were all included in my mortgage. Being a first time home buyer there are so many things you don’t understand or know when looking at documents so you trusted the words of the lender and realtor. To find that neither of those things are in my mortgage through me for a loop especially being a single parent of two, so I would have to say that was so miss leading after me asking so many questions during this entire process those being the main ones - fees were extreme compared to other banks and the closing interest rate was pretty high. Almost 2 percent more than the national average right now I only choose this lender because they offered down payment assistance something that I thought would be so helpful to me to have to not come out of pocket with a lot that I didn’t really have and instead it would of been better just continue to save and not get the assistance and move forward with another company by the end I would have spent well over what I needed to just by the interest on the down. Payment assistance and not to mention the interest rate and keep in mind none of this is provided until you have a home that is under contract so it’s not like you would even know until the ball is rolling .. good luck this has been my experience
I could not have had a better team to work with through my home buying process. Gwen Spadie went above and beyond to ensure everything went as it should. Even on closing day at closing time with a hiccup in my paperwork, Gwen and her team got everything fixed quickly so that I could close! Thank you so much to everyone at Neighbors Bank!
If you are looking for a great Lender to finance your dream home , NEIGHBORS BANK is the place . Thank you for making us so happy .
Neighbors bank made buying my home a pleasure. Very happy in my new home.
Working with Neighbors Bank was a great experience and I would recommend them to anyone on the market for buying a house.
Great knowledgeable staff!
The whole team is amazing. Everyone was right on top of everything as quickly as possible! That really meant a lot to us!