Unedited reviews from borrowers nationwide
5,219
Total Customer Reviews
96%
Would recommend Neighbors Bank
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Neighbors bank helped me buy my house when no other bank would. They have walked by me the whole loan process and explained everything to me. If I had any questions, they did not go unanswered. Neighbors bank is definitely one I’ll be telling others about!
We had a great experience! We contacted neighbors bank after our loan didn’t turn out with a previous lender the week of closing! Kye and Rachel were so helpful and great to work with. We were able to get everything we needed and close on our house in just over 4 weeks! Even after a couple of hold ups with the insurance company and appraisal. I also can’t forget our realtor Vanessa who was excellent!
If you want to deal with a company that provides Excellent World Class Customer Service Neighbors Bank is who you want to deal with.
Overall extremely happy with my experience!
Neighbors bank was easy to work with in the beginning. As we got closer to closing I feel there were a few instances of miscommunication or poor communication.
A very good team to have on your side. Buying my first home was easier than I thought.
Everyone was super helpful and supportive thanks for everything!
I recently had the pleasure of working with Neighbors Bank during my home buying process, and I must say that their service was nothing short of exceptional. From the very beginning, they not only answered all my questions promptly and professionally but also went above and beyond to make me feel comfortable and at ease throughout the entire journey.The team at Neighbors Bank exhibited a high level of professionalism, treating me with the utmost respect and courtesy. They patiently addressed all my inquiries, ensuring that I had a thorough understanding of the various aspects of the home buying process. Their knowledge and expertise were evident, providing me with confidence and peace of mind.What truly stood out about Neighbors Bank was their unwavering commitment to ensuring my satisfaction and well-being. They consistently went the extra mile to make me feel supported and encouraged throughout the entire process. Every member of the team was readily available, responding to my inquiries and concerns in a timely manner. Their prompt communication made me feel valued and reassured that I was in good hands.I cannot emphasize enough the level of attentiveness and care I received from Neighbors Bank. They were with me every step of the way, guiding me through each stage of the home buying process. Their presence and dedication gave me the confidence to navigate this significant endeavor successfully.Not only did Neighbors Bank provide excellent service, but they also offered continuous encouragement and positive reinforcement. They understood that buying a home can be a daunting experience, especially for a first-time buyer like myself. However, the team at Neighbors Bank consistently provided words of encouragement and support, making me feel empowered and motivated.From start to finish, Neighbors Bank demonstrated an unwavering commitment to my success. They were present throughout the entire journey, ensuring that all my needs were met and that I felt supported at all times. It is their exceptional dedication and willingness to go above and beyond that I credit for the success of my first-time home buying experience.I wholeheartedly recommend Neighbors Bank to anyone in search of a reliable and customer-oriented financial institution for their home buying needs. Their professionalism, timely responsiveness, and genuine care for their customers truly set them apart. With Neighbors Bank by your side, you can rest assured that your home buying journey will be a resounding success.
At Neighbors Bank, I found a great team of people that made the process seem easier than I had anticipated. They were always there to answer any questions I had. Not only were they professional, they were kind.
This was our first time buying a house so we had a lot of unknowns. The fine folks at Neighbors Bank helped answer all our questions and guide us thru everything from start to finish. Our loan process was as a breeze compared to what we were expecting. They worked around all our unexpected hiccups and kept us on track for our original estimated closing date- which saves us having to pay another month of rent while we move. Can’t recommend Christian and Sara enough!
The staff was excellent help through the whole process!! I would recommend to other people in a heartbreak.
The TEAM was great!!!!! They worked very diligently from start to finish.