Neighbors Bank Reviews

The whole team is amazing. Everyone was right on top of everything as quickly as possible! That really meant a lot to us!

Loan Officer: TJ Schmitz

NMLS#2113634

Loan type: Purchase

Our family is very appreciative and happy in our new home!

Loan Officer: Abbie Truskowski

NMLS#1866434

Loan type: Purchase

Neighbors Bank is not your typical mega bank. As a matter of fact it’s a small bank with a big heart and knowledgeable and caring employees…

Loan Officer: Reed Steuber

NMLS#1842866

Loan type: Purchase

Thank you all for walking us through all of this Rosa and myself were blessed to get the right group of people

Loan Officer: Jessica Seek

NMLS#2110132

Loan type: Purchase

I am quite happy that Neighbors played an integral role in my getting my new home. Yet, it needs to realize that communicating with the borrower is an absolute necessity throughout the loan process. All communications, be it via phone, texts, email, must be answered within a 24 hour period. This includes all parties involved. My realtor was incredulous that no one ever answered any of her inquiries. All in all, with Neighbors making changes in its communications protocols, it shall be the go-to for a home mortgage. I am pleased with the end result. Everyone, when they did reach out, was helpful, friendly, and professional.

Loan Officer: Heather Yackley

NMLS#1241088

Loan type: Purchase

Although my loan officer was both really responsive and friendly. I would not use neighbors bank again. Almost every time I submitted something to the underwriters it was at least a week before they started working on it. I missed my closing date by over two weeks. Also the initial estimate I got for closing was low by over 6 thousand dollars, if I had not been so conservative in my offer to the seller I wouldn’t have been able to purchase my home.

Loan Officer: Kye Adams

NMLS#1787907

Loan type: Purchase

I wouldn’t touch this company with a 100 foot pole

Loan Officer: Melissa Janke

NMLS#995505

Loan type: Purchase

This was my first home purchase. I wasn't sure where to start and what to do, I had a lot of questions. Ethan was always near to help and guide me through this difficult process from the preapproval letter to the closing day when I got my home keys. For me, he was more like a friend than an officer. He was always available even during the weekends or evenings he was available to answer my calls and messages. Ethan made my experience with Neighbor's Bank the best because of his personal approach to each individual client. Ethan was patiently explaining each document. That's why I felt very comfortable because I knew what this was for and why I was signing those documents, nothing was hidden. Also, I really liked how everything was well organized step by step walking through this process. He really understands that for some people this is a one-time purchase per life and it is very important for them, so he makes sure to listen to you, see some small details and give you the best advice to make your experience perfect. Ethan has a lot of experience and he really loves everything he is doing. His rich experience, great communication and the nice friendly personality makes him the best! If you will have an opportunity to work with Ethan, I would definitely recommend !

Loan Officer: Ethan Duran

NMLS#2241373

Loan type: Purchase

Thank you!

Loan Officer: Brian Schmidt

NMLS#2395025

Loan type: Purchase

We lost hundreds of dollars due to closing delays, and days of PTO for myself and my wife planning to move around dates that kept changing. We had an original close date of 06/13, had movers scheduled for the 24th and appliance and internet connection the 23rd. When we had to cancel and change, we had to absorb the cost.

Loan Officer: Heather Yackley

NMLS#1241088

Loan type: Purchase

I recommend Neighbors Bank for all your home buying needs. They treat you just like family and helpful in so many ways, always on top of the process from start to finish. Best wishes to all involved in my perfect journey to home ownership!!!! Bill Gilbert, Virginia USA

Loan Officer: Reed Steuber

NMLS#1842866

Loan type: Purchase