Unedited reviews from borrowers nationwide
5,287
Total Customer Reviews
96%
Would recommend Neighbors Bank
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Neighbors Bank was swift and professional! They will take care of your needs and be there with you every step of the way! I highly recommend their professional loan officers and staff to provide you with their knowledgeable experience to help you get the home of your dreams!
I truly appreciate everyone that helped with my mortgage. Lyndsy and Daryn were both great to work with. They were responsive and helpful with all questions. They assited with any hurdles along the way. I had a great experience and was able to close quickly. Thank you!
Oftentimes, when I hear of a national bank, I wonder if I would be just another number on a page. But, from the very instance I requested a preapproval on my home loan, I knew that I was dealing with deeply caring professionals. I could send a text or email, and get a response within minutes. Oftentimes, I would get a phone call to answer any questions that I had. I have enjoyed my experience with Neighbor's Bank.
As second time home buyers we anticipated this process to be far more difficult but our partners with neighbors bank made it feel so much easier than we could have anticipated.
Such a easy buying experience. They kept us informed along every step and made it the best experience for a first time home buyer
please vet the appraisers you work with, my closing was delayed a full week for no good reason. first it was due to third party appraisers but it was then delayed additional days because of 'scheduling' and closers needing two full business days, which turned into three days...I believe Melissa and Shelby did their best and were great to work with, but neighbors bank itself needs to be speedier. my lawyer said that neighbors bank was 'one of the more difficult to work with.'
Working with neighbors was the easiest home buying experience we’ve ever had. The way the website and to do list was set up made it very easy to upload our documents. The loan team kept us informed about everything that was going on and our realtor answered all of our questions in a timely fashion. We will definitely use neighbors again.
Thanks to everyone that made this happen.
Very helpful and always answer my phone calls and texts message in a timely manner
Both Lyndsy & Sara worked really hard to help me get approved for a USDA loan in a timely manner
I would never use this bank again after this experience. Nobody involved on our end had ever seen anything as ridiculous as the delays and poor communication on display from Neighbors bank.