Unedited reviews from borrowers nationwide
4,539
Total Customer Reviews
96%
Would recommend Neighbors Bank
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If you want a entire team behind your loan this is the place to work with. I had 3 wonderful ladies that urgently helped me get this loan through. My first time buying a house and could not have asked for a smooth process. Thank neighbors bank!! Shout out to Rachael (amazing loan officer), Keri (credit coach/analyst), and Daryn (pipeline coordinator) all of these ladies played a big role in get this loan done. I greatly appreciated it. 10/10 Recommend.
I had a great experience with Crystal Washington and Sara Unger
I am very happy with Neighbors Bank and my home loan experience with them. They made a way for me to buy my house when it looked like there was no way. Their willingness to work things out for me was so helpful. Thanks to their excellent loan officer and the wonderful agent they put me in touch with, my first time buyer process went smoothly and I am very grateful to be in my new home.
We have done business with a large credit Union our entire lives. We thought that they had great customer service, and the best rates until we started working with Neighbors. Honestly, Neighbors now has our business when it comes to all loans/future loans after our mortgage experience with them. I recommend them to everyone now, and can’t say enough good things. Communication was consistent and constant through the entire process. Everyone was so kind and was passionate about getting us into the right home/situation. 10/10
Great overall experience! Would recommend. Melissa Janke and the whole team are a awesome group to work with. Thank you guys for helping me accomplish my dream. Can't wait to continue working with Neighbors Bank.
Neighbors bank helped us step by step. Tim and Logan are extremely helpful and patient. Thank you for helping us into our new home.
Neighbors Bank made the entire process of buying a home simple and easy to understand. From applying for a pre-approval letter to signing the final documentation, I always had help when needed.
The experience with Neighbors Bank was a very positive one. Everyone was very helpful and professional. Made the home buying process pretty quick and simple.
Jenna did a great job communicating with us and made the whole process very clear and easy to understand!
Jenna Doolittle was very helpful in checking all of our documentation. She was very patient and kind with her reminders.
The whole process of my mortgage loan went very smoothly and everything was always explained to me in a way that I could understand all the different sections of a new home mortgage and at times can be complicated. All thanks to Rachael Plaggenberg and Daryn Ennis. They returned phone calls promptly and the whole process went off smoothly and without a hassle. A real pleasure to work with.
Applying for a mortgage online feels like you’re getting scammed, but I can honestly say, I don’t think there is a better way to do it. Everyone we worked with on our home loan made this process so easy, it felt like everything was moving in the time it should, and it’s so nice to see the progress.